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 Maxis are Professional Liars?, Personal experience OMG

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erry-
post Jan 12 2017, 05:24 PM

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QUOTE(brandon10075 @ Jan 9 2017, 12:25 AM)
WOW seems like a good deal for umobile, for mop 128 i get unlimited calls and sms, with 30gb data sad.gif
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actually, mop 128 only give u 15gb la. another 15gb is only on weekend and must under LTE signal.

this,

QUOTE(iAlien @ Jan 9 2017, 12:32 AM)
no point argue here, u took the package, 2 years to get free

and almost everyone here understand how the contract work....
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imran
post Jan 12 2017, 11:55 PM

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hmm... (no comment) smile.gif
Kimchi17
post Jan 13 2017, 12:21 AM

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QUOTE(brandon10075 @ Jan 9 2017, 02:43 PM)
Yes Understood, but i'm buying 128gb and that is 4299 while maxis is just 2915 sad.gif
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What I am reading is that you trying to get Maxis to give you free or discounted phone 2 times!! You are greedy lah.....

I am sure if you tell Maxis you want to buy 128Gb at RM 4299 they will entertain you.

ads398
post Jan 16 2017, 06:40 PM

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QUOTE(erry- @ Jan 12 2017, 05:17 PM)
thats why.

if like that, 24 months contract can buy 24 phones with 1 number sweat.gif
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i was jus commenting and giving an extreme example. Wat is so "liar" about it?

luciuswks
post Jan 29 2017, 09:20 PM

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QUOTE(brandon10075 @ Jan 8 2017, 01:47 AM)
I’m from Penang and a few months ago (September 2016), Maxis called me saying that they are offering us a free Samsung J3 phone, the staff asked for my IC and some verifications. At that time, me and my mum were actually curious was it really from Official Maxis or is it just another scam, after a few calls and also we verified about it at Penang Main Maxis Centre, it was confirm thats was true. But with a 2 years contract with my current package, well, me and my mum think since its free and we weren't thinking of changing to other Service providers, why not?  shakehead.gif

So now the main problem happens. After a long discussion, my mum decided to buy me an iPhone 7 Plus. Last Thursday, me and my mum went to the Maxis Main Branch and ask enquires about how the package works. So this is how it works.

You need to be a MaxisOnePlan 128  dry.gif  to be entitled to purchase an iPhone 7 Plus (rm2915).

I'm currently at MaxisOnePlan 98 so I need to upgrade my plan in order to purchase the phone. While things start to process, the staff told us that we already have owned a phone (Samsung J3) under my line for a 2 year contract, and I'm not allowed to buy another phone from Maxis. If i insist to buy, I'll be penalty for rm600+ for nothing.

OK? bangwall.gif 
1. They did mention about not allowed to buy other phone offers in future.  mad.gif
2. Logical thinking, having a 2 years contract means you are not allowed to cancel the plan for 2 years  rclxub.gif
3. I did a complain and they called back, I asked why didn't mention about not allowed to buy other phones from maxis, staff replied"they were train not to say, unless customers asked"  vmad.gif
4. A Samsung J3 is actually nothing to us as my whole family are mostly using idevices, and the Samsung J3 is now still at home, new and sealed from its safety plastic (p/s as no one uses Samsung J3 such a "High Spec" phone)
5. Its not that I'm redeeming another free phone, I'm upgrading and paying for a new phone, and this shit happens

Now I'm waiting Monday to meet the Penang Branch Manager and sort out a solution, see how its gonna work

Will keep you guys update

icon_question.gif Just wanted to know anyone encountered the same problem with me before? And How was it solved?  icon_question.gif

ranting.gif  So please TAKE NOTE ON THIS! ranting.gif

NEVER GET FREE THINGS FROM MAXIS
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Its under 2 year contract. You should agree to the terms and condition when you agree to the contract right.
Theoretically its common sense that you cant cancel unless you pay the penalty fees.

Its like when maxis say is free call with one plan, you cant call oversea number and argue when the bill comes right.


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