QUOTE(bbgoat @ Jun 7 2018, 02:28 PM)
As some of the forummer here, the branch that I used said can only do Rentas.
So now I know they do offer cheque.
IBG OTC limit should be in few hundred k at least (500k maybe). 10k is way too low, maybe true for a bank like Muamalat.
QUOTE(Deal Hunter @ Jun 7 2018, 07:41 PM)
Kena tipu or misunderstanding? The 10k daily limit is for ATM or Internet Banking.
Best do not ever say OTC IBG but say OTC transfer to other bank (interbank).
Staff may simply look up their IBG mentions and if not careful to look closely and everywhere, can easily give you wrong answer quickly.
Bank staff may not be aware that Internet Banking allows you to set up to maximum daily transfer limit of 30k if they depend on reading FAQ and have no experience or access to Bank Muamalat's internet banking through an account. It is 10 sen for IBG and 50 sen for IBFT. The bank needs to improve their FAQ explanation to avoid confusing mistakes like this.
When you do OTC, it means you are there with your IC and thumbprint in person so that bank very sure nothing fishy or underhand going on like through
ATM or Internet. You have the right to withdraw or transfer any amount from your available fund when you are present at a bank. If cash, they may be short of big amount and ask customer to make booking or come later to collect. The difference between RENTAS and OTC interbank transfer is the so called speed and the fees charged.
To avoid possible delays it is always a good idea to do such OTC interbank transfers and RENTAS as early as possible in the morning. After 11 am RENTAS get shaky and in the afternoon, even more shaky. By 3 pm, you might as well give up for the day and expect next business day. After 11 am it is too late to do OTC interbank transfer to the target bank for the same day for FD placement. This is just the usual SOP for same day OTC FD operation, but the SOP timing for FD placement through personal cheque, eFD, FPX are of course different although all these are just simple applications of the IBG timing schedules.
Are You misunderstanding?
Looking at all the different options given at different branches, I believe there is just no proper SOP at Bank Muamalat.
Definitely no misunderstanding about OTC IBG as I asked the teller a few times. At first he said 100k is the limit for IBG while no limit for RENTAS. So i asked him to double confirm as since I know is late, might as well just do IBG, then he said will try to push for RENTAS instead. Then the next time he came back to me he said too late to do RENTAS and IBG limit is only 10k, I even commented, how come Over the Counter limit so low? He said is set like this.
Mar 12 2018, 12:18 AM
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The branch I went was AmBank @ PJ New Town, all the tellers said no such promo despite I multiple confirm with them, they don't feel like entertain me if I don't have 100k 
Nvm, already done it with other bank despite slightly lower rate.
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