Can the uob fd be placed online or otc?

OTC only for UOB

Some more if your FD matures on 20/11/23 you will get the funds in the evening of that day not in the morning like other banks. What did you expect from this western bank?

My transaction was electronic

What I meant was not transfer from HSBC to another bank. Mine was on FD maturity funds were only credired to my nominated account in the evening not in the morning of date of maturity.

UOB, AmB

Tried to do MBB FD and funds deducted from my FPX bank but not reflected in MBB! Always got problem with MBB

MBB must be the most inefficient bank, every promo sure got problem. They shud just return to the stone age and forgo online banking as their people suck at IT apps

Continuing with the MBB saga I spoke to their customer service dept again today and they said it is not their fault but lies with the FPX system and i should monitor for a credit back to my bank account. IMHO I fail to agree as FPX seems to fail only with MBB promos

They told me most likely 24 hrs but can be up to 3 days

Mayble they corrected it after quietly noting our complaints. MBB never ever known for transparency and complete honesty in its explanations, always give you the automated legal response. I did my FD placement on the 29/11, don't know when others did theirs.

MBB never apologises and despite being inefficient makes $$ that's why it couldn't be bothered with improving its image

Presently, as one person said "gone with the wind"

Tks for the notification friend, I just checked and mine also just recd

Even if MBB does not give financial compensation for their continuous online slip-ups, a public apology is the very least they can do for their account holders. But it is obvious that we account holders are NOT key stakeholders so they let nature to take its course. I for one will have a policy of making them last resort for placement

I have reported to BNM as someone should force them to clean up their act seeing that their internal management is simply sleeping

Apart from the online FD transactions that went in limbo I read also that some customers' duitnow transfers became giro instead. Common result people's transactions are delayed by 2-3 days. Is someone making a fast buck on 2-3 days interest off our money? Inside job? I would stay away from doing any MBB online transactions as I don't trust them now.

Cannot remember exact time but credit should be done in the morning say before 7am

Just to inform fellow users, BNM has replied to my MBB compliant and basically they said relay your complain to MBB first and if not satisfied then complain to BNM. So basically they hv no time for us so I would advise fellow users be careful, be happy MBB returned yr money. Meantime expect the same inefficiency from our leading banking institution as our authorities are apparently too busy

Just boycott them, they are not the only bank in town. Just not worth the hassle dealing with them