the rate for TDT was reduced from 4% to 3.75% towards the end of the campaign due to OPR cut.

no harm done. appreciate the questions.

im hoping that they'll be another campaign as well towards the end of the year. makes my life easier to reach target. haha

yeah..thts the sentiment currently.

got. soon.

Branches will be available soon. Be U lambat sikit (by a few weeks).

hmm.. the system doesn't mandate for customers to have Be U QSA account for withdrawal. if you have setup a legit bank account elsewhere (in this case, Rize, and it's also proven to be the customer's own account and not 3rd party) - the system should be able to send the money out to that destination once matured.

that being said, i've also just learned that if it's not Be U QSA account, the withdrawal will need to be done manually - via the click of a "CASH OUT" button (refer to pic). For customers who have setup Be U QSA as their withdrawal account, the transfer would've been done automatically upon TD maturity.

to reiterate, if your withdrawal account is not within Be U, need to click "CASH OUT" once TD is matured. The "CASH OUT" button will only appear once TD has matured. Else it'll be a diff button.



This post has been edited by ikanez: Sep 9 2025, 01:16 PM

oh dear. sorry to hear that (both about rize, and the long queue).

could you help log a ticket via the in-app form, and pass me the ticket num (via DM). will try to escalate and get our team to contact ur mom.

just to preempt - the process to change withdrawal account is rather lengthy as it involves a lot of validation steps. so do bear with us for the time being.

Be U just launched new TD promo

Campaign Period: 6 October 2025 - 31 March 2026
Min deposit: RM10,000
Tenure/rate: 6 Month/3.55pa, 12 Months/3.65pa

to summarize, you clicked on early withdrawal, got the full interest, but tht placement was still listed under premature withdrawal - am i understanding this correctly?

thanks. im still trying to understand the behaviour of the bug that's been described by a few of the members here. will bring this back to the team for them to have a look.

agreed with your points there. will bring this back to our devs for them to have a look. definitely something's not right here.

For those looking for an online option, Be U's TD 3.65% campaign is still running until March 2026.