Just want to share my experience placing FD at BI today. First officer A that helped me to proceed with the FD opening, asked me whether I want the interest to be credited half yearly? I was like huh? I thought interest will only be credited upon maturity (after 12 months). Since she asked, I said ok, half yearly then. After that, she passed to the counter officer B to process.

After waiting for quite some time, passed to officer C at the normal desk pulak. Officer C was the one helping me to open the BSA previously. Btw, when I double checked with officer C, she told me interest will only be credited upon maturity. I told her officer A said can half yearly, some more let me choose. At that time, officer A not at her desk. If not I will ask C to check with A.

Then after done everything, she asked me to check the cert. Matured date is 17 June 2024. I thought if I place today, it will be matured on 14 June 2024 (Friday). Seeing they give extra interest, I was ok. Then when back home, I checked again, apparently 17 June 2024 is Hari Raya Haji. Means by right they should put to 18 June 2024 right?

This post has been edited by X_hunter: Jun 15 2023, 03:01 PM

I placed it today (15th June). Before placing I expected the maturity date to be on 14 June 2024. See from what other forumer have shared, only when the maturity date falls on non working day (Sat and Sun), then they will adjust to the next Monday. But 14 June 2024 is Friday, I don’t know why they want to push to 17 June (Mon).

This post has been edited by X_hunter: Jun 15 2023, 03:48 PM

Oh. Coz I googled and calculated 15 June 2023 + 365 days, that’s how I got 14 June 2024 (plus next year is leap year). Yea, I know they depends on moon sightings sometimes. So if next year really confirmed 17 June 2024 is public holiday, I lose 1 day interest?

Oh ya. The election where M declared two days additional holidays. Since the maturity date already printed on the cert, unlikely they will change I guess. Hopefully got. If not also never mind then, treat the Sat Sun as extra interest.

Btw, their cert looks like a cheque, it’s been a while I have such FD cert. Long ago was Public Bank one. Other banks mostly thin paper slip.

Hi,

Just curious, if put it under sole account, and family is not aware of it, what will happen to the money if the account holder has sudden death (accident or anything).

What I mean is, let say I have just placed FD for 12 months (sole account), matured next year. But nobody knows about this FD except myself. Then let say touch wood anything happens to me, then my family also don’t know I have this FD, so how would they go and know about this money?

Okay, then I think the best way is to inform family about all the bank accounts/FD/ASNB/other investments that I have. To save the hassle just in case.

Hi guys,

May I know which branch did you go?

I went to KD branch, and they informed me need 500k only can qualified for 4%.

I did ask. I told them others get 4%, HQ approved. Then the lady behind the teller called HQ, after that told me need 500k only can get 4%. There was no customer service that time, only tellers. Don’t know why so inconsistent.

This post has been edited by X_hunter: Jun 21 2024, 09:05 PM

I would like to share about my experience. Last year I put my FD in BI as they offered the highest rate at that time. Had to open CASA in order to place the FD. There’s debit card and I also registered for internet banking, but I didn’t install their app at that time seeing so many bad reviews about it.

As this account is purely for FD, I hardly login or go to ATM to withdraw money. So one month before my FD matured, I tried to login to my internet banking. So after I key in my user ID, an image and secret word appeared. But the image and secret word is not the one I’ve chosen. Then password also I don’t remember 😅 The scenario here is: if the image and secret word is correct, I would definitely click “forgot password” and changed to a new one. But seeing the unfamiliar image and secret word appeared, I don’t dare to even reset password, worry that someone tried to hack. I just went to ATM to try withdrawing money. No problem with it.

So I just waited till my FD matured and went to bank to lift my FD (with a nervous feel) that my FD will be MIA or not. Then finally relief when everything still there. So after transfer all the money to other bank already, then only I tried to login to account. Then still same, wrong image and secret word. But I’m not worried already as my account only left so little money. So I reset password etc. After that finally the correct image and secret word appeared. Then I checked my profile, my email seemed got mistake at behind. Example instead of gmail.com, it became gmaill.com. I also don’t know what is happening. I think really need to login frequently to check, just for peace of mind.

Yes, I received it in my correct email although my email is displayed wrongly in the BI website. Even as of now it’s still displayed wrongly. It’s like this, once I login to website internet banking, it prompted a message “is this your updated email, if not please update bla bla”. So I saw the address is wrong, yahool.com instead of yahoo.com, so I click update, but it needs me to approve in app. I had to download their app, but till now still failed to update to correct email. Their app user experience is really not user friendly.


This post has been edited by X_hunter: Jun 25 2024, 07:30 PM

Means can lift the FD via online too? I would prefer the traditional way of the account holder bringing the hard copy cert to bank only can withdraw the FD. I feel it’s safer though a bit inconvenient.

Just slowly moved out the fund from BI last week after they told me can’t get 4%. Now have to slowly move back to it 😐

Hi,

Did you manage to transfer already? I have the same problem. My FD just matured on Friday. All I did was uplift the FD to SA. After that I tried to transfer out, it also only allowed me to transfer 5k out.

So the best rate for 12m is Bank Muamalat 4%? Hmm. I missed the boat for Bank Islam. Sigh.

Hi, I mean BI FD. No more 4% right? I went to BI and they said it’s 3.75% for 12m, or 3.85% only for 250k and above.

May I know what do you mean by PW and non PW?

I went the other day, they said need fresh fund. They said money transferred in within 14 days still considered as fresh fund.