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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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westlife
post Jan 17 2017, 08:54 PM

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QUOTE(Kucci @ Jan 17 2017, 07:33 PM)
Need some advice, what's the difference between
1. upgrade current unifi 20 to unifi adv 30
2. Terminate current unifi and subscribe unifi adv 30.

My.unfi agent insist wan me to terminate it, because commission are different?

Tq
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upgrade they dun can earn much commission, but new subscription I can be certain that they can make quite a lot of commission, maybe it is even more than ur one month subscription.
westlife
post Jan 18 2017, 08:36 AM

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QUOTE(calvinlaw510 @ Jan 17 2017, 11:22 AM)
hypptv plan or webe rm10 discount per month or gemfive voucher is for Unifi pro user only, unifi vip(old plan) and unifi advance get the free upgrade.

Unifi pro user only get to choose 1 of this 3 options, i already cheack with TM live chat. you guys can check with TM live chat now too.
» Click to show Spoiler - click again to hide... «

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TM live chat now replies to thank you surprise campaign already.
westlife
post Jan 18 2017, 09:32 AM

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QUOTE(christina1 @ Jan 18 2017, 09:08 AM)
Will be getting free upgrade to 50Mbps . Was hoping tm could offer me better discount since contract is expiring this month. Don't know which thank you surprise option 1 to 3 to choose from.

Looks like 50Mbps will be enough for home users for next 3 years.
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what is ur current plan? Advance 30 or VIP20? for this two it should no special options except to upgrade to 50Mbps gua...

the guy was asking for Advance Pro (100Mbps plan). but the free offer is bad for the existing users of this plan. only rm10 discount? shocking.gif

QUOTE(angel-girl @ Jan 18 2017, 09:23 AM)
[attachmentid=8415672]

anyone got the sms or email?  rclxms.gif
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never receive any email or sms yet. i registered for advance 30 only in dec 2016. maybe my upgrade won't be that fast.

This post has been edited by westlife: Jan 18 2017, 09:33 AM
westlife
post Jan 18 2017, 01:40 PM

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QUOTE(lyc1982 @ Jan 18 2017, 10:06 AM)
same case here...

i guess only by april will only upgrade although if earlier i won't mind

icon_idea.gif
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actually to me, it is a bonus, so i am not in hurry also. to be frank, now my download is still limited. so upgrade is not crucial. maybe the upload to 20Mbps speed will be more useful to me, since sometimes i upload video to my facebook. with double speed from now, i should be able to finish the upload by cutting the time by half tongue.gif

QUOTE(christina1 @ Jan 18 2017, 10:07 AM)
I am on Advance 30Mbps plan.No freebies for this upgrade?

But having upgrade to 50Mbps gonna be good for me another 3 years.
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upgrade to 50Mbps and upload speed to 20Mbps still not freebies? tongue.gif

This post has been edited by westlife: Jan 18 2017, 01:42 PM
westlife
post Jan 19 2017, 10:53 AM

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QUOTE(chan01 @ Jan 19 2017, 10:25 AM)
Just check https://www.tm.com.my/thankyousurprise and give confirmation on that site already can? Now just need to wait for it or they will still send sms or email to asked?

Edit : just checked mail after i confirm on website and tm already send the thank you surprise email. Now just need to wait for them to upgrade rclxms.gif
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nice. finally it is up. biggrin.gif


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westlife
post Jan 19 2017, 11:12 AM

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QUOTE(westlife @ Jan 19 2017, 10:53 AM)
nice. finally it is up.  biggrin.gif
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anyone is clicking on the button "I do not want this free upgrade"?


This post has been edited by westlife: Jan 19 2017, 11:58 AM
westlife
post Jan 19 2017, 11:54 AM

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QUOTE(cucubud @ Jan 19 2017, 11:41 AM)
Why don't you upgrade to Advance30 now?
Even if you pay the extra RM20 for voice calls, it is still cheaper than RM219.
After the free upgrade, you will be paying RM199 for Advance50 with free calls.

Edit:
You saved RM20 a month but tied to a 2 year contract.
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it means that if the existing VIP20 who gets upgraded to Advance 50 who are paying rm219 comparing to those who pays rm179 who gets upgrade to Advance 50, they are paying rm40 for the unlimited calls to TM.
westlife
post Jan 19 2017, 12:15 PM

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QUOTE(akping_1 @ Jan 19 2017, 11:55 AM)
Sumore is without any Hypptv Package, i guess need complaint to MCMC regarding this d...
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yup exactly, so technically for existing VIP20 even with the free upgrade, other than need to pay rm40 extra for unlimited calls to TM fixed lines also have no free HyppTV combo which it worths rm30.

so if apple to apple comparison (minus off the rm40 extra for the free unlimited calls and rm30 for HyppTV), VIP20 to Advance 50 vs Advance 30 to Advance is paying rm179 vs rm149 for just the 50Mbps broadband alone)
westlife
post Jan 19 2017, 12:21 PM

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QUOTE(akping_1 @ Jan 19 2017, 12:17 PM)
Should more all VIP20 user and make a complaint...
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anyway, the free unlimited calls to TM fixed lines are not really useful given that one is on unlimited calls plan for mobile.

unlimited call plans for mobile can call any fixed lines (no matter TM, Maxis etc), even calls any mobile numbers also free.

the free unlimited calls to TM fixed lines is restrictive, if somehow the no u call belongs to Maxis, u will be charged, worst case is there is no way to check if the no u call is under TM or Maxis easily without hassle. sweat.gif

QUOTE(nimbus kayano @ Jan 19 2017, 12:16 PM)
I got a call once to upgrade from 30Mbps to 50Mbps but monthly to 209.. wait.. exactly like their promo right now..

No free upgrade.  vmad.gif 

Honestly, our broadband bill is very expensive compare to other countries/region.. Don't double the speed.. half the price.. makes me happier! rclxms.gif
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it is more expensive, given that the current promo price is rm179 free upgrade to Advance 50. as long as u dun need the 600 mins/unlimited calls to TM fixed lines.

This post has been edited by westlife: Jan 19 2017, 12:22 PM
westlife
post Jan 19 2017, 01:07 PM

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QUOTE(riesjx @ Jan 19 2017, 01:00 PM)
its called free speed upgrade, not make same price and free speed upgrade.
i belive in the news before said this"we will increasw ur speed but you will pay the same price" so its expected la kan
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this is certainly known and in fact last year i had shared the upgrade chat and it is exactly the upgrade plan as now. and since nothing will be changed on the price for existing users therefore it makes a reason why some may consider to reapply for new package the lower price paid in long run if they dun mind the re-contract.

QUOTE(Ludwig. @ Jan 19 2017, 12:57 PM)
i cant find an old tm bill so i cant enter in the service ID sad.gif .
any way for me to find it online / call tm?
+ im using VIP10 right now, am i able to upgrade to 30mbps?
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two methods:

My TM portal
login to https://mytm.tm.com.my/new/login.jsp
check under bills for any bill to see the service no of ur unifi.

or

UniFi OCC portal
https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal
check under my services to see your service no.

This post has been edited by westlife: Jan 19 2017, 01:12 PM
westlife
post Jan 19 2017, 02:08 PM

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QUOTE(edr1c @ Jan 19 2017, 01:55 PM)
my unifi since 2011, and i'm in for 5>10mb upgrade
*happy*
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rm149 (before GST) u are paying now?
westlife
post Jan 19 2017, 02:16 PM

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QUOTE(edr1c @ Jan 19 2017, 02:13 PM)
paying 129 now, last time relocate wanted to terminate, probably retention program
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nice deal for the price of rm129 for 10Mbps speed which it is sufficient to quite a lot of casual Internet users.
westlife
post Jan 19 2017, 02:33 PM

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QUOTE(sentry68 @ Jan 19 2017, 02:25 PM)
Started with VIP5 @ RM149 since Feb 2013, rejected multiple offers to upgrade from 2014 onwards till late last year.  Got the free upgrade from VIP5 to VIP10 around Sept'16 at same cost, and finally decided/agreed to take their offer in mid Dec'16 to upgrade to ADV30 @ RM159 with Jumbo hypp tv package minus the free call, but tied to another 2 years of contract and 1 year equipment warranty.  Was told I won't be eligible for further free speed upgrade this year since I've received the free upgrade from VIP5 to VIP10 last year.

Just check the "Thank You Surpise" site and to my surprise, I am entitled to free upgrade to ADV50 again!  So not a bad deal for 50Mbps with Jumbo hypp tv package  @ RM159 if I really get another round of upgrade!  :-)
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that's really really good deal sia. shocking.gif

that's why i pull the brake to upgrade to 50Mbps last year.
the lesser the monthly subscription paid to TM, the more or better deal they will offer later for one to upgrade. thumbsup.gif

rule of thumb: always remain at the cheapest possible plan at any time and wait for TM to give offer to upgrade at much cheaper price than market.
westlife
post Jan 19 2017, 07:46 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 04:40 PM)
blink.gif  That's a good idea. Why i havent though of that LOL  hmm.gif
Now just how to explain to her why there is no more unlimtied call lol
Thanks Again! notworthy.gif
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If u are using the copper wire line, just add any of these deals it will be unlimited too and certain free mins to other lines than TM.

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westlife
post Jan 19 2017, 07:52 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 07:52 PM)
I dont really care about the mobile nor international call tho.
Its like completely free like the streamyx package? Like i just need to pay RM48 per month so i can make UNLIMIT call to fix line?
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it stated there clearly what.
Unlimited to TM fixed lines.

This post has been edited by westlife: Jan 19 2017, 07:55 PM
westlife
post Jan 19 2017, 10:27 PM

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QUOTE(kebeckham7 @ Jan 19 2017, 10:15 PM)
try connect direct lan with your router from ur pc/laptop and do a speedtest. homeplug I think some of us already stated single phase and three phase will give different speed thru out homeplug...single phase will have better performance right?. if not mistaken laa
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no. my house is 3 phases, no problem, i can get full speed even using the homeplug wifi.
westlife
post Jan 19 2017, 10:39 PM

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Anyone is on rm149 VIP10 and get to upgrade to Advance 30?
westlife
post Jan 19 2017, 10:58 PM

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QUOTE(sp6068 @ Jan 19 2017, 10:43 PM)
Will the subs from VIP5 free upgrade to VIP10 be entitled for the 30mbps as well? I see all only the new subscribers are getting the free upgrade, whereas the older ones whom sub from unifi early days macam get nothing.
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Anyone actually tried to check it and confirmed already? It seems like no existing users mention anything here.
westlife
post Jan 20 2017, 08:32 AM

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QUOTE(herojack41 @ Jan 20 2017, 12:27 AM)
sad...it sounds like whoever get bumped from 5mbps to 10mbps will get nth
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Technically they had either upgraded last year from VIP5 to VIP10 for the price of rm149. If not, they will get the VIP10 upgrade this year. Still 2x speed upgrade. Just that comparing to rm179 advance 30 (upgrade to 50Mbps) now they can choose to pay extra rm30 for 5x speed instead.
westlife
post Jan 21 2017, 08:39 AM

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QUOTE(GamaX320 @ Jan 21 2017, 08:27 AM)
Recently I face one problem not sure is Apple or TM problem my unifi cant update iTunes  and even I try to download from website also cant run. Can anyone prove this problem?
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Apple Store is not working now.

TM known issues. Previously it is once in a while it happens, it seems like now the frequency is very high.

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