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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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fruitie
post Jan 4 2017, 12:06 AM

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QUOTE(vexus @ Jan 4 2017, 12:05 AM)
unifi kelentong exisitng user 30mb still did not receive 50mb upgrade.
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April 2017.
fruitie
post Jan 4 2017, 11:15 AM

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QUOTE(lauyah @ Jan 4 2017, 01:09 AM)
also cant access xda and some other site. Wechat also cant sign in using Unifi.
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I thought I was alone for WeChat. laugh.gif
Anyway, I had this issue last night when my IP address started with 60, after managed changed to 175, then it is OK. smile.gif

This post has been edited by fruitie: Jan 4 2017, 11:16 AM
fruitie
post Jan 4 2017, 03:08 PM

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QUOTE(lyrilmaki @ Jan 4 2017, 11:47 AM)
OCC Unifi coverage checking no longer exist?
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QUOTE(sHawTY @ Jan 4 2017, 01:23 PM)
Yep. No longer available
Making it really hard to find a place with UniFi coverage should if I want to relocate in the future
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Yes, not available.
What I did was I used this website: https://tm.com.my/#/explore
Click on the "Check your location availability" on the right side.
You can also see it from here. That's how I tried to find for my sister's address. smile.gif

QUOTE(TrollNoob @ Jan 4 2017, 12:44 PM)
really? i called they said i need to top up. i took up the promo one. billed me 221.55 every month.

not worth it to topup. every week at least one day always disconnect and could not connect. every time have to call tm service centre for hard reset.

about to move house in seri kembangan. later scared they could not connect due to no more port.
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What plan you are using now? Which HyppTV?
fruitie
post Jan 4 2017, 03:46 PM

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QUOTE(lyrilmaki @ Jan 4 2017, 03:37 PM)
really prefer the old occ unifi coverage checker page to come back..
convenience and easy to find.. all list is there with a poskod entered  rclxms.gif
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Well, I wished too but it has just been removed recently it seems... Last check about 2 weeks ago and it was still there.
fruitie
post Jan 4 2017, 09:49 PM

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QUOTE(TrollNoob @ Jan 4 2017, 04:48 PM)
i have no idea. never used hypptv since installation as i have astro full package.

TM does not give me the option to cancel the hypptv
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Yes, cannot cancel HyppTV. Most of us took the cheapest package. I registered Aneka but recently upgraded to Ruby for RM 30 as well.

QUOTE(sg999 @ Jan 4 2017, 08:27 PM)
I went to tmpoint, the staff told me will start upgrade on JAN 2017.
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Well, in their website, it shows April 2017.
fruitie
post Jan 4 2017, 10:02 PM

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QUOTE(vez @ Jan 4 2017, 09:54 PM)
but facebook tm replied start from Jan 2017, upgrade to be done in phase....
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Then I wonder who else already got. laugh.gif
fruitie
post Jan 4 2017, 10:13 PM

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QUOTE(sg999 @ Jan 4 2017, 10:10 PM)
It depend on your area.
TM POINT is the one who help u to upgrade.
And the FB replied from EVERYONECONNECT fb ( tm ofifcial fb), it said will start upgrade on JAN.
U may check with them. brows.gif
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Then, please check which area first. I'm surprised why nobody in this thread has reported any free upgrade yet? rolleyes.gif
Or maybe they meant 31st Jan.
fruitie
post Jan 4 2017, 10:24 PM

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QUOTE(sg999 @ Jan 4 2017, 10:17 PM)
My area is under Kinrara port.

maybe we miss out soemthing?

Customer is encourage to check your UniFi subscription Campaign Promotion eligibility starting from
January 2017 (please allow 2 weeks cooling period after registration for service activation for new
Customers) by registering your UniFi subscription details in www.tm.com.my/thankyousurprise
(hereinafter known as “Microsite”). Each Customer will need to provide UniFi account number, UniFi
Service ID, NRIC (for residential customers), e-mail address and mobile numbers in the Microsite in
order to check for service upgrade eligibility.
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Xefron, care to comment? Since your information and insider news about UniFi is always accurate. laugh.gif
fruitie
post Jan 4 2017, 10:29 PM

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QUOTE(angelic-x @ Jan 4 2017, 10:27 PM)
everyone experience speed capping? my unifi capped to 20mbps since last week,already restart my router and modem still same..  whistling.gif
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Which package?
So far only know 30Mbps may be capped at 28Mbps, 50Mbps at 47/48Mbps and 100Mbps at 94-98Mbps.
fruitie
post Jan 4 2017, 10:33 PM

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QUOTE(sg999 @ Jan 4 2017, 10:31 PM)
Mine capped at 28Mbps, but torrent download can reach 3.1Mb/s blink.gif
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That equals to only 24.8Mbps. wink.gif
fruitie
post Jan 5 2017, 09:59 AM

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QUOTE(jamkuwong @ Jan 5 2017, 08:44 AM)
I'm on 30mb package with Aneka as well. Can go to TM point to change to ruby pack without any additional monthly cost? That's very good. At least my HyppTV can come out from the box again.
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Don't know but you can try. TM sent me SMS though to offer, free change, no contract extension and free RM 20 AEON vouchers. I haven't got the vouchers by the way.
fruitie
post Jan 5 2017, 11:39 AM

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QUOTE(G K Lai @ Jan 5 2017, 11:31 AM)
Mie too haven't receive their Aeon voucher after many.months. biggrin.gif
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I wonder if it will come... Oh well. Anybody got before?

QUOTE(dickybird @ Jan 5 2017, 11:37 AM)
Tm customer service has improved, very responsive and patient. The tm man came this morning to check after the first port reset didn't seem to work, checked everything. It seems it is my PC that is slow. Speediest by Wi-Fi, says the speed is correct.
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I guess RM 53 will be charged to your bill since it is your own stuff's fault. laugh.gif
fruitie
post Jan 5 2017, 01:42 PM

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QUOTE(jhleo1 @ Jan 5 2017, 01:22 PM)
If your contract expired, then terminated it. Ask your colleague apply new one. Easy solution to solve all in one.
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I think they want to avoid 24-month contract.
fruitie
post Jan 5 2017, 05:40 PM

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QUOTE(gozila84 @ Jan 5 2017, 05:37 PM)
50mbps unifi will get free upgrade into 100mbps?????
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Yes if you are eligible.
fruitie
post Jan 5 2017, 10:43 PM

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QUOTE(dickybird @ Jan 5 2017, 06:51 PM)
I don't mind paying if it solves my problem or puts my mind at ease. Anyway, what's RM53 these days?
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TM will charge users if technicians come to their place and found out it's users' issues rather than their issue. RM 50 + 6% GST = 53.
It used to be free until they revised it few months ago.
fruitie
post Jan 6 2017, 12:37 AM

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QUOTE(westlife @ Jan 5 2017, 09:03 PM)
[attachmentid=8364058]
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Where's our 179's Advance 30? laugh.gif
fruitie
post Jan 6 2017, 09:00 AM

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QUOTE(calvinlaw510 @ Jan 6 2017, 12:40 AM)
This is just an example, i also got this info today by the ISP agent company i joined recently. The info they get is from TM.

» Click to show Spoiler - click again to hide... «

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I see. Good to know this. biggrin.gif

QUOTE(cucubud @ Jan 6 2017, 07:38 AM)
You pay RM179 for Advance30 which is not in the chart, therefore, no free upgrade for you. :confused:  :confused:  :confused:
Maybe only those who are paying full price for their package will get the free upgrade?

I don't know, maybe you have to check with TM on this.

This is my analysis on the chart above. Might not be true.
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Nah, there's for RM 179. It's all on their page now to encourage people to upgrade at promo price. Supposed to end on 31st Dec, now extended to 28th Feb.

This post has been edited by fruitie: Jan 6 2017, 09:01 AM
fruitie
post Jan 6 2017, 12:01 PM

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QUOTE(pap47 @ Jan 6 2017, 11:23 AM)
unifi give free iflix, but how to watch iflix on tv? already donwload iflix from google play using hypptv android box..but iflix keep asking account & password.

when using laptop, it automatcially login without asking any account or password.

but when i try on tv, it asking account & password...pls help me. tq
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After the latest update, it no longer works.

QUOTE(VeeJay @ Jan 6 2017, 11:46 AM)
iflix had not been successful on hypptv box
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It was. I was using it all the while until the latest app update, then it no longer works for the HyppTV Android box.
fruitie
post Jan 6 2017, 06:22 PM

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QUOTE(cucubud @ Jan 6 2017, 05:03 PM)
Will it entitle you to the free upgrade to Advance50 later?
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No more free upgrade for this package.
fruitie
post Jan 7 2017, 02:55 AM

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QUOTE(RE57 @ Jan 6 2017, 09:57 PM)
U sure? That's only refers to promotion win tickets to old Trafford.. the free upgrade thingy not on official website anymore..
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https://www.tm.com.my/Pages/Home.aspx
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