I upgraded my Unifi (and renewed my contract for another 2 years as well, which they didn't tell me beforehand) on January this year and really hope to be eligible for this upcoming free speed upgrade.

Well, couple of days ago I received a call from TM offering me the 50mbps package for RM229 per month (RM20 less than the actual price). Politely declined the offer as I'm already cool with paying RM179 for my current 30mbps package.

I'm on VIP20, never accepted any upgrade.
So FREE 50M speed, even though condo can sapot only ~30mbps

I just realised I got upgraded free from VIP5 to VIP10. So if I go for new contract this month to Unifi Adv 30, I'll get upgraded to 50mbps still considering its a new contract yes?

149 with 10mbps VS 179 with 50mbps

expectation vs reality ... u expect too much from what budget say u will be disappointed badly in reality

Maxshit ping normal rate 8. If not mistaken...

What about streamyx

image upload no size limit

Still no email or SMS about the free upgrade yet. Sigh.

I guess anyone who is paying RM199 excluding tax for 30mbps is eligible for free upgrade.

6 months ago they come hang the fibre in my street.
Till now nothing happens!
Mmg potong stim!

u upgraded edy
still want?

unless u paid to upgrade earlier

Let me put it this way after reading the F@Q

This FREE upgrade is not just for this current running promo,it is open to all EXISTING UniFi customer from day 1 too as long they are

-registered before 31st Dec 2016
-not receiving any FREE upgrade before within this year 2016 (pay the SAME previous price but increase speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-your area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh is needed
-open to out of contract and within contracted customers
-existing UniFi 50 to UniFi 100 only; may or may not need to change their CPE (BTU and RG) with no charges.
-For VDSL 30Mbps user, you may or may not able to go to 50Mbps speed (50/50 chance)
-no retail price change for 2017 for newcomers.

So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - unchanged.

So for a new customer who subscribed after 31 Dec 2016,you will be paying retail price for

RM199 -UniFi 30
RM249 - UniFi 50
RM329 - UniFi 100
*Excluding discount and GST if any.

Currently, not all customers are enjoying the same price under same speed.
There will be the scenario where your new upgrade package is cheaper ,same price or expensive than your previous one.So we don't know how TM will tackle these.Will our current HyppTV Pack and discount will be carry over ?

Any customer who got a call to upgrade mostly by agents,that one is not the FREE upgrade if you need to pay more.

Example:You are paying RM179 for UniFi 30,got a call to upgrade to UniFi 50 for RM219.

If you proceed before 31st Dec 2016,next year you will be upgraded again for free to 100Mbps for RM219.

If you don't proceeed,next year you will be upgraded for free to 50Mbps for RM179.

This post has been edited by Xefron: Dec 8 2016, 08:43 AM

ayam got received email

Depend on technical availability

this email is it? received the email.

I'm on streamyx sub urban area, but the image shown is unifi?

This post has been edited by eddyann: Dec 8 2016, 08:49 AM

i get SMS from TM..




Attached thumbnail(s)

This is the confuse part. I did get the SMS from TM but I am paying rm179 but I subscribe last year

Wa so fast. I am currently using 10 Unifi....was hoping to get the free upgrade to 30 Unifi

Just wait fir it.. But u wont get upgrade to unifi. Maybe streamyx with better package.

Question how many did not receive such sms or email