This free upgrade is not just for this new promo,it is open to all existing UniFi customer from day 1 too as long they are

-registered before 31st Dec 2016
-not receiving any free upgrade before within this year (pay the same price but increase speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-the area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh
-existing UniFi 50 to 100 only may or may not need to change their CPE (BTU and RG) with no charges.
-no retail price change for 2017 for newcomers.

So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - unchanged.

This post has been edited by Xefron: Dec 7 2016, 08:35 AM

If before this anyone does upgrade but need to pay extra as low as RM10 will still eligible for this 2017 upgrade.Period.

lol semua mau spoonfed.malas baca.

Let me put it this way after reading the F@Q

This FREE upgrade is not just for this current running promo,it is open to all EXISTING UniFi customer from day 1 too as long they are

-registered before 31st Dec 2016
-not receiving any FREE upgrade before within this year 2016 (pay the SAME previous price but increase speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-your area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh is needed
-open to out of contract and within contracted customers
-existing UniFi 50 to UniFi 100 only; may or may not need to change their CPE (BTU and RG) with no charges.
-For VDSL 30Mbps user, you may or may not able to go to 50Mbps speed (50/50 chance)
-no retail price change for 2017 for newcomers.

So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - unchanged.

So for a new customer who subscribed after 31 Dec 2016,you will be paying retail price for

RM199 -UniFi 30
RM249 - UniFi 50
RM329 - UniFi 100
*Excluding discount and GST if any.

Currently, not all customers are enjoying the same price under same speed.
There will be the scenario where your new upgrade package is cheaper ,same price or expensive than your previous one.So we don't know how TM will tackle these.Will our current HyppTV Pack and discount will be carry over ?

Any customer who got a call to upgrade mostly by agents,that one is not the FREE upgrade if you need to pay more.

Example:You are paying RM179 for UniFi 30,got a call to upgrade to UniFi 50 for RM219.

If you proceed before 31st Dec 2016,next year you will be upgraded again for free to 100Mbps for RM219.

If you don't proceeed,next year you will be upgraded for free to 50Mbps for RM179.

This post has been edited by Xefron: Dec 8 2016, 08:43 AM