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 PlayStation 4™ Community Official Thread | V15, PlayStation 4™ Pro AVAILABLE NOW

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jerryhean
post Apr 20 2017, 08:57 AM

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QUOTE(kyu85 @ Apr 20 2017, 01:57 AM)
any1 using dust proof kit?
https://forum.lowyat.net/topic/4253633
it is useful?
*
Never knew got such thing. tongue.gif Thanks for sharing but guess I won't be using it.
tohff7
post Apr 20 2017, 09:01 AM

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QUOTE(razkal @ Apr 20 2017, 08:39 AM)
Thank you for the reply, just opened new account. Now the problem is cannot use local credit/debit card to buy PSN money or to purchase games from US PSN. sad.gif
*
Buy US PSN code from Amazon with your CC
starz92
post Apr 20 2017, 09:05 AM

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QUOTE(jerryhean @ Apr 20 2017, 08:55 AM)
playstation product registration got different link and that d*mn link still down as of now mad.gif
szb
post Apr 20 2017, 09:16 AM

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QUOTE(jerryhean @ Apr 20 2017, 08:55 AM)
Important Notice
Additional 3 months warranty period for online registration (except BRAVIA, Projector, Playstation, XPERIA smartphones and tablets).


Zaryl
post Apr 20 2017, 09:19 AM

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for those who can't register their ps4 on Sony PS Asia website, you may email to : Info-ps@sceh.sony.com.hk

you need to provide them the following:

1. SEN ID / PS ID
2. photo of the serial number of your PS4
3. photo of the purchase receipt

Below is the example reply from them:

Dear PlayStation® customer Zaryl,
Thank you for your support.

Regarding your enquiry of PlayStation console registration, please kindly provide us with more information to help us follow up this case:

1. Your SEN (Sony Entertainment Network) ID

2. A photo of serial number of your console (You could find the Serial Number have 15 digit numbers on the bar code at the backwards of the console)

3. A photo of your purchase receipt

Please send to Info-ps@sceh.sony.com.hk


They responded to me within 3-4 working days.
lyc1982
post Apr 20 2017, 09:31 AM

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QUOTE(Zaryl @ Apr 20 2017, 09:19 AM)
for those who can't register their ps4 on Sony PS Asia website, you may email to : Info-ps@sceh.sony.com.hk

you need to provide them the following:

1. SEN ID / PS ID
2. photo of the serial number of your PS4
3. photo of the purchase receipt

Below is the example reply from them:

Dear PlayStation® customer Zaryl,
Thank you for your support.

Regarding your enquiry of PlayStation console registration, please kindly provide us with more information to help us follow up this case:

1. Your SEN (Sony Entertainment Network) ID

2. A photo of serial number of your console (You could find the Serial Number have 15 digit numbers on the bar code at the backwards of the console)

3. A photo of your purchase receipt

Please send to Info-ps@sceh.sony.com.hk


They responded to me within 3-4 working days.
*
just wanna check...my ps4 is bought in japan...if i register the warranty via this method, would my console be covered under Asia / global warranty ?
iguana_dude_619
post Apr 20 2017, 09:52 AM

Xbox GT, PSN & Steam ID: iguanadude626
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QUOTE(desmondk @ Apr 19 2017, 05:34 PM)
Thanks alot.... any wireless gaming headset to recommend?
*
dunno. dont use wireless laugh.gif
doubt you can get wireless headset for 300. min I think is 500 & above
mattsynyster
post Apr 20 2017, 09:58 AM

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QUOTE(Zaryl @ Apr 20 2017, 09:19 AM)
for those who can't register their ps4 on Sony PS Asia website, you may email to : Info-ps@sceh.sony.com.hk

you need to provide them the following:

1. SEN ID / PS ID
2. photo of the serial number of your PS4
3. photo of the purchase receipt

Below is the example reply from them:

Dear PlayStation® customer Zaryl,
Thank you for your support.

Regarding your enquiry of PlayStation console registration, please kindly provide us with more information to help us follow up this case:

1. Your SEN (Sony Entertainment Network) ID

2. A photo of serial number of your console (You could find the Serial Number have 15 digit numbers on the bar code at the backwards of the console)

3. A photo of your purchase receipt

Please send to Info-ps@sceh.sony.com.hk


They responded to me within 3-4 working days.
*
have you doe this, how to know if it is already registered?, do you got email reply?
JesusMiGod
post Apr 20 2017, 10:35 AM

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QUOTE(sonicbull @ Apr 19 2017, 06:47 PM)
Nope. Played Fifa 17 pro club online without issues
*
Probably my router. Have to recheck. innocent.gif
shinchan^^
post Apr 20 2017, 11:27 AM

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anyone can provide the link to buy digital PSN US TOPUP from Amazon here?
TQ

Lord Red
post Apr 20 2017, 11:43 AM

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QUOTE(Zaryl @ Apr 20 2017, 09:19 AM)
for those who can't register their ps4 on Sony PS Asia website, you may email to : Info-ps@sceh.sony.com.hk

you need to provide them the following:

1. SEN ID / PS ID
2. photo of the serial number of your PS4
3. photo of the purchase receipt

Below is the example reply from them:

Dear PlayStation® customer Zaryl,
Thank you for your support.

Regarding your enquiry of PlayStation console registration, please kindly provide us with more information to help us follow up this case:

1. Your SEN (Sony Entertainment Network) ID

2. A photo of serial number of your console (You could find the Serial Number have 15 digit numbers on the bar code at the backwards of the console)

3. A photo of your purchase receipt

Please send to Info-ps@sceh.sony.com.hk


They responded to me within 3-4 working days.
*
I got different reply one. Longer one with more info they request. This one after call a few times cod didn't get the email. Should I use R1 or R3 sign in for the warranty?


Dear PlayStation® customer,
Thank you for your support.
If customer can't read this letter with correct code, please change your view code to BIG5 or Unicode(UTF-8)

Regarding your enquiry of PlayStation console registration, please kindly provide us with more information to help us follow up this case:

1. Your SEN sign in Email
2. Serial number of your console (You could find the Serial Number have 15 digit numbers on the bar code at the backwards of the console)
3. A photo of your Invoice/Recepit
4. Invoice/Recepit Number
5. Name of the shop
6. Purchase date
7. The code of 1-Year Extended warranty service voucher card (If you have one, including the capital and small letter)
8. Console model (Prototype/PRO/SLIM)
9. Model number of your console (CUH-XXXXXXXXXX)
10. Your contact number

Please send to Info-ps@sceh.sony.com.hk

When you reply this email, please also provide your event number [xxxxxxxxxxxxxxx] for us to follow up.

Your understanding will be highly appreciated.

This post has been edited by Lord Red: Apr 20 2017, 12:03 PM
razkal
post Apr 20 2017, 11:47 AM

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From: Penang mali


QUOTE(shinchan^^ @ Apr 20 2017, 11:27 AM)
anyone can provide the  link to buy digital PSN US TOPUP from Amazon here?
TQ
*
Here's the link. US PSN CREDIT AMAZON But my transaction still pending cry.gif
Mgsrulz
post Apr 20 2017, 11:59 AM

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QUOTE(razkal @ Apr 20 2017, 11:47 AM)
Here's the link. US PSN CREDIT AMAZON But my transaction still pending  cry.gif
*
it should be instant.
bank causing the delay?
iguana_dude_619
post Apr 20 2017, 12:01 PM

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From: USJ


QUOTE(razkal @ Apr 20 2017, 11:47 AM)
Here's the link. US PSN CREDIT AMAZON But my transaction still pending  cry.gif
*
1st time authorization take some time. it can take any where from 1-3 hours. then following should be instant
lOrDjAbU
post Apr 20 2017, 12:26 PM

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From: Perak


What are you guys buying in PS store US? can't see anything that's not in PS store MY
razkal
post Apr 20 2017, 12:34 PM

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Joined: Jul 2009
From: Penang mali


QUOTE(Mgsrulz @ Apr 20 2017, 11:59 AM)
it should be instant.
bank causing the delay?
*
QUOTE(iguana_dude_619 @ Apr 20 2017, 12:01 PM)
1st time authorization take some time. it can take any where from 1-3 hours. then following should be instant
*
rclxm9.gif Yup. Some delay in processing. Just got my codes. Now can buy some games.
Zaryl
post Apr 20 2017, 01:20 PM

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Joined: Jan 2003
From: Kedah Khap Khoun Khap (4K)



QUOTE(Lord Red @ Apr 20 2017, 11:43 AM)
I got different reply one. Longer one with more info they request. This one after call a few times cod didn't get the email. Should I use R1 or R3 sign in for the warranty?
Dear PlayStation® customer,
Thank you for your support.
If customer can't read this letter with correct code, please change your view code to BIG5 or Unicode(UTF-8)

Regarding your enquiry of PlayStation console registration, please kindly provide us with more information to help us follow up this case:

1. Your SEN sign in Email
2. Serial number of your console (You could find the Serial Number have 15 digit numbers on the bar code at the backwards of the console)
3. A photo of your Invoice/Recepit
4. Invoice/Recepit Number
5. Name of the shop
6. Purchase date
7. The code of 1-Year Extended warranty service voucher card (If you have one, including the capital and small letter)
8. Console model (Prototype/PRO/SLIM)
9. Model number of your console (CUH-XXXXXXXXXX)
10. Your contact number

Please send to Info-ps@sceh.sony.com.hk

When you reply this email, please also provide your event number [xxxxxxxxxxxxxxx] for us to follow up.

Your understanding will be highly appreciated.
*
this is because for my case, i couldn't find the Sony Shop listed in their database, so i have to email to them.
maybe in your case, you can't register at all in the first place. anyway, you may follow their lengthy instructions accordingly. sweat.gif

they responded to me within 3-4 days and they replied with my warranty registration is now successful. You may check at Sony PS website blablabla.

I didnt choose R1 or R3 because i assumed for Asia it is R3. But i cannot find this option anywhere in Sony PS Asia website though.

Good luck guys! icon_rolleyes.gif

This post has been edited by Zaryl: Apr 20 2017, 01:21 PM
greyshadow
post Apr 20 2017, 03:00 PM

I bleed it out, Diggin' deeper just to throw it away!
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From: Kingdom of Sarawak



QUOTE(razkal @ Apr 20 2017, 11:47 AM)
Here's the link. US PSN CREDIT AMAZON But my transaction still pending  cry.gif
*
just be patient, and wait for it
it will go thru after a few hours

don't be like me, end up with double purchases, bcos thought the first one failed doh.gif
greyshadow
post Apr 20 2017, 03:03 PM

I bleed it out, Diggin' deeper just to throw it away!
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From: Kingdom of Sarawak



QUOTE(lOrDjAbU @ Apr 20 2017, 12:26 PM)
What are you guys buying in PS store US? can't see anything that's not in PS store MY
*
some games are available in US Stores only, like Skyrim, Firewatch, last time Diablo3 wasn't available in MY Stores as well.

from time to time US Stores will have Flash sales, which can be as cheap as 99c only.
Well, that was last time, for the past few months US Stores doesn't offers much good sales, but instead it's the MY Stores that offers tonnes of good deals.
adriangamer95
post Apr 20 2017, 06:11 PM

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Joined: Aug 2015


Anyone experienced this before?

http://kotaku.com/console-repairmen-explai...ps4s-1794393470

Worried...

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