Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
24 Pages « < 16 17 18 19 20 > » Bottom

Outline · [ Standard ] · Linear+

 GrabCar Discussion V2, Info and FAQ

views
     
yhtan
post Jul 11 2017, 09:20 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(BlueHatDiNuX @ Jul 11 2017, 08:44 AM)
Picked up a rider today and chat a bit, to my surprise she thought GrabShare is cheaper because max 2 pax only based on she understand from the app itself, and grabcar can fit with 4 pax.  blink.gif
She just realized after I explained to her about the pro and con of grabshare, which might end-up to share the ride with other riders.

Grab should provide more info about grabshare before rider make any grabshare booking.

Anyone having same question from rider?
*
That's the problem, sometimes talk with GS rider without match, they were shocked that toll is paid by 1st rider on the way to pick up 2nd rider.

Grab should put a lengthy term & condition before they proceed to book, or force them watch youtube everytime when they book
yhtan
post Jul 11 2017, 09:36 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(BlueHatDiNuX @ Jul 11 2017, 09:34 AM)
Safety is another concern.
Things could happen if 2 males + a single lady in a grabshare ride......
I can't help much as a driver....
*
There is one time i ask the lady to sit in front because she is first one, but she don't want, insist to sit behind like a boss. 2nd ping come in then come in Bangla rider

Her face turn really sour because of the smell laugh.gif laugh.gif laugh.gif laugh.gif laugh.gif laugh.gif laugh.gif laugh.gif

This post has been edited by yhtan: Jul 11 2017, 09:36 AM
yhtan
post Jul 11 2017, 10:54 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(monkeyboy @ Jul 11 2017, 10:27 AM)
I got 2 super surge rides this morning.  The Kuchai Ex. distance was only 6km, dont know why grab counted as 8km.  4 jobs gross earning on 8-9am is RM83.  After reaching KL at 9.30am, still managed to catch 3 trips.
*
google map show st giles hotel at north court laugh.gif

That's why the extra KM is to pusing half round of midvalley
yhtan
post Jul 11 2017, 11:15 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(wh0cares @ Jul 11 2017, 10:57 AM)
you sure? maybe she rather sit with Bangla than you ?  biggrin.gif
*
QUOTE(destiny6 @ Jul 11 2017, 10:57 AM)
this thing never happen to me....wish i could see it lol....  laugh.gif  laugh.gif
*
QUOTE(moosekaka @ Jul 11 2017, 11:02 AM)
must be first time grab share rider, experienced one know to sit in front because of this reason, 😁😂
*
I already told her to sit in front since she was alone, a chinese lady, i already warned her that might 2nd booking and i don't know what kind customer i will fetch.

She take my word as pinch of salt and just say it's ok and sit behind like a boss, think that she might not match with 2nd ride whistling.gif

2nd ping come in and there was a lot car behind and she doesn't have chance to switch seat at all. Come in 2 Bangla and the smell was puke.gif

I guess her lesson learnt, just follow driver advise because we know what we will face in next moment rclxms.gif


yhtan
post Jul 11 2017, 11:20 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(bcombat @ Jul 11 2017, 11:16 AM)
Your rating after that ok?
*
Rating didn't drop after that because the smell doesn't come from my body

I told her if wanna complain about the smell, go complain to Grab using your apps, my duty is to fetch u to your destination and that customer is not my fault, luckily she was understanding
yhtan
post Jul 11 2017, 12:05 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(moosekaka @ Jul 11 2017, 11:59 AM)
wait what there's a tunnel?? damn that mid valley, the whole place is like a maze, even I drive there alone not on the job, still get lost or miss turning...
*
The tunnel is on the left after gardens entrance (In between Midvalley and Gardens Fountain that road), turn left and go down
yhtan
post Jul 11 2017, 12:24 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(moosekaka @ Jul 11 2017, 12:23 PM)
you mean this one?
*
yes, go down can head towards KL or Cheras/Old Klang Road
yhtan
post Jul 11 2017, 03:06 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(aguana @ Jul 11 2017, 02:25 PM)
Bros, what is the meaning of Payout award? Found it in my wallet.
*
Promo code reimbursement
yhtan
post Jul 11 2017, 03:51 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(flyingteeku @ Jul 11 2017, 03:32 PM)
Last week promo code rm5 just cash in to the wallet. But no sign of rm10 promo code...call cs but keep saying will credit in...ask me not to worry. Anyone yet to receive?
*
the RM10 i believe is GrabpayJuly promo code, i just received it today for last saturday
yhtan
post Jul 12 2017, 10:05 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(lznce2679 @ Jul 11 2017, 07:38 PM)
haahaa..today's evening incentives..burnt for me..
4pm got 1 ping frm kl - port klang..almost rm60..
rider told me.. wanna ride/go back to kl. yeayy.. 60x2!
*
u rugi lah, peak hr charge is RM1.40/km

Your earning is actually RM108 (RM48 + RM60).
yhtan
post Jul 12 2017, 10:56 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(July 2nd @ Jul 12 2017, 10:07 AM)
For me, those who never initiate hello, no eye contact and not even confirm destination with me will get low star.  Basic manners is something everybody should have, not to say driver.  So far my Uber rides were good, all with good manners but not for Grab.  Majorities of Grab drivers I encountered were less manners, I said hello instead when seeing them quiet but no response from them until they wanted to confirm which entrance to drop me off.  The worst I encountered was that driver kept shaking head not less than 10 times when seeing jammed road to express his dissatisfaction.  Another one was a lady driver, I was so exciting to get my first ride with lady driver and some more the pick-up point was at Renault, thought I would have topic that time but not, never said a word until almost reached drop off point,
at least confirm destination ma... and she drove dangerously too!  But I left note just said her driving skill needs to be improved, knowing if I said dangerous drive will lead to suspension...

I'm a silent person who seldom initiate talk first except saying hello but I like drivers who can chit chat a bit, at least not so awkward like entering a library lor...laugh.gif
*
Normally i'll greet rider, confirm destination and keep quiet if the car is moving. Reach destination, collect money and inform toll charges if any, and greet them back with "thank you, have a nice day/goodnight etc"

Sometimes talking might distract your focus unless it is really really jam.

I'll talk further provided rider open their mouth, if not mind your own business.

When u driving back home, sure will feel sleepy and tiring, but when driving for Grab and probably motivated by money, not so tiring laugh.gif tongue.gif
yhtan
post Jul 12 2017, 03:10 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(spitespy @ Jul 12 2017, 02:54 PM)
[attachmentid=8960362]
[attachmentid=8960372]
[attachmentid=8960382]
[attachmentid=8960392]
grab custermers very easy bully driver
*
Report them to CS saying rider gaming, slowly sure kena ban one
yhtan
post Jul 13 2017, 09:34 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(kojack18 @ Jul 12 2017, 08:11 PM)
RM0 GRAB: Peringatan: xxxxxxx, kami mendapati jumlah CANCELLATION anda (driver + passenger) untuk minggu lepas (03/07 - 09/07) adalah lebih tinggi daripada kadar purata Grabber yang lain. Selain itu, ada juga passenger mengadu anda minta mereka cancel tanpa sebab kukuh. Sila offline jika tidak dapat menerima tempahan.
Erm anyone got this? Seems similar in context to last month's message
*
Received it, called up to CS and it was just a reminder only.

CS did mention some customer did cancel and put remark "driver asked to cancel" to push off their responsibilities. CS advise every cancellation need to put remark to avoid this thing happen sweat.gif

QUOTE(akagidemon @ Jul 12 2017, 10:05 PM)
I think as incentives are taken away, the price/km will increase. In the end what I can predict is taxis drivers and grab drivers will compete for the same customers as taxi driver especially the traditional system have to conform to the new style which is grab and uber.

In a nutshell ,taxi drivers will compete with grab driver for riders .
*
Taxi driver pay a very little sum of commission to Grab only, about 1-2% or lesser.

QUOTE(FatalitY @ Jul 13 2017, 12:00 AM)
Just wondering since I'm new here. To qualify for d incentives, do I need to commit a minimum trip quantity or mileage aside from ratings and acceptance rate? And how do you know if you get the incentives? Is it from the app or will they show it somewhere else?
*
Did u read up the blog in first page? don't be lazy and expect everyone spoon fed u
yhtan
post Jul 13 2017, 10:27 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(juicyliana @ Jul 13 2017, 09:46 AM)
nowadays i receive many request that the drop-off is not the correct place. for example, rider will request from Sunway Pyramid to AEON Big Subang. But when nearing drop off point, rider will say that the drop off is actually in Empire and need to drive another 1km to 2km to drop rider. I suspect rider wants to save a few ringgit?

Have you guys experience this? Do you do the extra mile?
*
This kind of customer normally is cheapskate rider who want to save RM1 or RM2.

Option 1 : Drop him off at Aeon Big, by this your rating might go down because rider will be rage laugh.gif

Option 2 : Stop somewhere, re-quote the fare by using Grab rider apps, if he/she doesn't agree, drop him off at Aeon Big. If agree, upon drop offf remember to amend the fare, after that call/email CS to remark on different drop off location.

Option 3 : Follow his instruction and drop at Empire Subang, no extra charges. After that email to Grab about wrong drop off location.

Normally fare driver will choose option 1 or 2. Because rating is not important compare to incentive driver.
yhtan
post Jul 13 2017, 12:05 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(karL1218 @ Jul 13 2017, 11:57 AM)
today open app , asscount suspended .

ask why they said cancelation high ,

i checked my last week Cancel was 27% < CONFIRMED > they said system lock . not staff .

lower than 30% as requested .

need go tuisyen .

4.30pm wed thurs and friday.

i m grab flexi .

no sms , no warning , just suspend !

waste of time !
*
if rider cancelled with remark "Driver asked to cancel"

this will be included into your cancellation rate too, unless u put remark to CS saying they unable to wait.
yhtan
post Jul 13 2017, 12:16 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(karL1218 @ Jul 13 2017, 12:06 PM)
i never ask rider to cancel . i just cancel myself as i am flexi driver .
*
Read carefully what i've wrote, rider cancel with remark "Driver asked to cancel"

doh.gif
yhtan
post Jul 13 2017, 05:46 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


user posted image
yhtan
post Jul 14 2017, 10:08 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(nickzkuso @ Jul 14 2017, 09:56 AM)
every week i received an email from grab payment team on "total earning"or "nett min. fare guarantee" however not see the amount bill into which wallet/account
*
that one is weekly driver blog for next week incentive/scheme

Did u drive as flexi for the past week?

This post has been edited by yhtan: Jul 14 2017, 10:11 AM
yhtan
post Jul 14 2017, 10:16 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(nickzkuso @ Jul 14 2017, 10:12 AM)
there is 2 email from them weekly..
one is your weekly review and another is upcoming week incentive and scheme
the one that i mentioning is the weekly review which summarize all your trip fare and what is your rating
*
Check your credit wallet, it should be in by wednesday
yhtan
post Jul 15 2017, 02:19 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(kojack18 @ Jul 14 2017, 09:07 PM)
Seriously im avoiding klia frm now on. In cyberjaya 30mins no ping. . students on long holiday issit or too many drivers camp there?

My klia trip just now took 1.5hrs. now otw bk no ping at cyber. Omg. Missed bonus for 7pm n 8pm. Sigh.

6pm burn coz klia trip..
Seriously 8pm P suck ass. Part-time now really like nt worth it.

If only i cud stop driving entirely.
*
If not mistaken MMU student is having holidays, left lim Kok wing student only

QUOTE(willemng @ Jul 15 2017, 01:55 AM)
today got a cilaka cheapskate rider in the evening totally spoiled my mood.

pick up from Dsara Kim and going to Kepong with fare Rm18.
so the fastest and shortest way at that time is going through LDP.

so story begin.
this rider have no courtesy to inform there will be another pick up at difference location until i pressed "pick up" after she get into my car then she only tell me to pick up another person at Hartamas Shopping Centre.

of course i have to open rider app to check the multiple stop's fare to protect my profit. so the result fare is Rm27.

then she refused to pay for it and telling me that she always did that yet no one is charging additional. so i just sent her back to the pick up location and call cs to complain.

and cs told me to avoid this in future.
i replied "how to avoid when rider only tell you after you pressed "pick up" with no cancel button, are we going to fulfill their request and not to charge extra?"  doh.gif

cs: ... just try to avoid ya, i will help you to cancel on this one and put remark.
me : ok lo  thumbup.gif

it was 3rd jobs in 7pm UP hour.
initial 7,5,18 = 30, incentive = 12

end up i get 2 GS job in same hour block after this job is cancelled.
7,5,6,7 = 25, incentive = 25  rclxs0.gif  rclxs0.gif  rclxs0.gif
*
If he don't agree, stop him halfway or nearest spot, ask him to rebook and ask CS to cancel for u.

Monkey boy did share this method, would not pick up this kind knowing rating confirm drop and losing money.

24 Pages « < 16 17 18 19 20 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0792sec    0.46    7 queries    GZIP Disabled
Time is now: 5th December 2025 - 02:44 PM