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 GrabCar Discussion V2, Info and FAQ

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kojack18
post Jul 19 2017, 06:06 AM

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QUOTE(willemng @ Jul 19 2017, 12:30 AM)
I dont have it neither.  Android user
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Check ur email promo folder. It shud be there

kojack18
post Jul 19 2017, 06:06 AM

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QUOTE(willemng @ Jul 19 2017, 12:29 AM)
My incentive already in.  I guess they are reseting rating when i check
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Good 2 know man. Mine's in as well
kojack18
post Jul 19 2017, 06:07 AM

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QUOTE(monkeyboy @ Jul 19 2017, 04:53 AM)
Mine more power. 56 hours.
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Lol 1k plus.. kudos. Business as usual for u i presume.
kojack18
post Jul 19 2017, 10:30 PM

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QUOTE(flyingteeku @ Jul 19 2017, 07:02 PM)
No need notebook...just record down in the notepad in phone will do..every hour block I completed, I will jot down the incentives payment and nett incentive I shud receive.
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To each their own i guess. Im old skool, i use a notebook and track em as i drop off passengers.
kojack18
post Jul 25 2017, 08:17 AM

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QUOTE(monkeyboy @ Jul 22 2017, 08:48 PM)
I found that 80% of the riders said that it's so hard to get a driver these days, unlike before.  Good for grab, cut incentives results only in failed jobs and higher cancellation.
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I reckon it is due to the both incentive cut and BA requirement being abolished.
kojack18
post Jul 25 2017, 08:50 AM

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QUOTE(ayyefresco @ Jul 25 2017, 08:30 AM)
Hi, super newbie here. What day grab process the cash out from cash balanced ?

& Does this mean I will start get incentive ?
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Cashout between Thursday/Friday if maybank. Others following Monday.

U earn ambassador incentives for the following week only, but subject to cutoff day for the week. Else, the week after next.
kojack18
post Jul 25 2017, 01:26 PM

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QUOTE(soitsuagain @ Jul 25 2017, 12:04 PM)
He is gaming because he is not getting 4...why stop at 3 leh  unsure.gif
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Not gaming. U r paid for minutes online. He wont get the full eligible incentive guarantee for the hour, ie. When switch off the available button.

Grabbing is not slavery despite it feels like it sometimes. Lol
kojack18
post Jul 25 2017, 01:27 PM

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QUOTE(willemng @ Jul 25 2017, 11:52 AM)
I cant remember who said he prefer not to talk with passenger.  So here is my rating by my strategy.  Fyi

[attachmentid=8988559]

Maybe too good service and made 1 person give me lower rate.  Haha
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Gj man
kojack18
post Jul 26 2017, 10:33 AM

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QUOTE(zm__ @ Jul 26 2017, 10:11 AM)
what do you mean by "full eligible incentive guarantee"?
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Eg hp block, 1 trip only, online and available for 54mins only. 6mins equates to 10% eligible guarantee deduction.

Meaning rm20 guarantee less rm2. So actual guarantee incentive for that hour is rm18. If tat one ride is rm7, you earn only 18-7= 11*.8 = 8.80 nett
kojack18
post Jul 28 2017, 12:39 AM

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QUOTE(kvin22 @ Jul 27 2017, 01:57 AM)
hi,  im newbie,

got few question here.

1) how does grab calculate active online hours?

a) when i switch to waze,  then after maybe 5mins i switch back to grab apps, seems like the apps need to reconnect. does this mean im not active when im using waze?

b)  does switching off the "available"  button means im off? (bcoz when im fetching customer half way,  sometimes it will trigger another job out, i hv to ignore or cancel it since i got customer,  then it will affect my AR n CR,.  so i switch off the "available"  button.)

Thanks!
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To ur a) query, off battery saver function. Be mindful that when not off that function, grab driver app may be dc so ur online and available time is affected.

Also, if ur phone volte function, disable that too coz it delays drop off and pick up after dropping a call.

B) yup. Not available means prorated incentive but save u frm b2b.

kojack18
post Jul 28 2017, 12:54 AM

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QUOTE(starex80 @ Jul 27 2017, 05:43 PM)
walau, the message exactly the same.

but my DAX+PAX is 22% last week.
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Cant believe they use the 'selain dari itu' nonsense to all those affected. I believe also 20% - 30 % range get same mcb message.

Obviously, 10% is our buffer and the fking b2b rider canx is not in any way driver's fault, especially for those driving in the city.

Also as ive shared before, multistop return trip can be crappy. I had trip suasana sentral > international school jln ampang > sentral office block. But b2b right after pickup is freaking at nu sentral.

Meaning, 2nd passenger would need to wait 45mins or more.

I am honestly fine if system is good and fair b2b jobs. But it is blardy annoying when they send warning messages despite knowing their matching of rides are shet af - not to mention those ghost bookings that u accept and then immediately call to confirm pickup, unknown number etc (ghost=grab staff dummy bookings), suddenly it gets cancelled.


This post has been edited by kojack18: Jul 28 2017, 01:35 AM
kojack18
post Jul 28 2017, 01:10 AM

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QUOTE(monkeyboy @ Jul 28 2017, 01:00 AM)
Ya, the b2b is fucked.  They gaming drivers... they want to confuse u to ignore the trip.  But when u accept and rider cancel, they send u warning SMS because of high PAX.  Really really kaninabuchaocibye.
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Im quite saddened abt u pro guys quitting. Im a lame ass part timer, happy with 300 -500 incentives per week.

Times are just hard now that i am desperate for that extra income. Fml.

If they really gonna start the gov bs abt licensing etc, more ppl will cabut.

It's all abt the taxes m8.

Anyways, good luck to u and do keep us posted if start to drive again.


kojack18
post Jul 28 2017, 01:13 AM

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QUOTE(AskarPerang @ Jul 27 2017, 10:47 PM)
this is sadding. my another sifu gone as well.
monkeyboy and whitewing Good luck in the future.
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What happened to whitewing? Tot after his car accident a bit then he started driving again?

And yes. Agreed these buggers are pros. Hahaha
kojack18
post Jul 28 2017, 01:19 AM

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QUOTE(Wan+ @ Jul 27 2017, 07:13 PM)
Latest news !!!

Grab and Uber are LEGAL now in Malaysia.

But need a business License.

Waiting for more details now.

http://www.thestar.com.my/news/nation/2017...al-in-malaysia/
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Its all abt getting a piece of the pie. Gov wants licensing fees and and and....... income tax!!!

Most ppl drive part time coz they have to, not because they wan to. Economy is so bad that those earning 6k and above frm day job also do part time uber/grab. This wouldn't have been a problem say 3-5yrs ago. Sigh..

Cant wait for next election. Probably sept this year. Gonna be my first voting experience. Im quite an oldie, missed two voting opportunities before. We will wait n see.

This post has been edited by kojack18: Jul 28 2017, 01:20 AM
kojack18
post Jul 28 2017, 01:26 AM

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QUOTE(act one @ Jul 28 2017, 01:07 AM)
Visit twice the office.
Customer service / staff onsite is just staff to entertain all driver.
The real one who ban u, u and u is hiding behind those CS. No way to directly contact to the system.
No driver know how the system work and it change from time to time, without inform driver.
You try to ask question not in their SOP, they just simply answer you.
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I truly believe they are weeding out smart incentive players. Fare players no problem, they get a cut.

Also, guys, pls dont share ur incentive screen etc or rides with passenger names. There are a couple risks:

1) privacy of passenger - at least remove passenger name if wan share screencap

2) ur incentive, if got grab staff here, they easy target u and can identify ur identity based on ur exact earnings and then can aim u for whatever post u have on here
kojack18
post Jul 28 2017, 01:32 AM

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QUOTE(monkeyboy @ Jul 28 2017, 12:50 AM)
During the cancellation class.i had this yesterday, I asked them twice, about this.  Pick up rider at 9.15am, and then u off available, drop off at 9.30am, incentive still jalan during that 9.15-9.30am.  So i I suggested to them, this is one way to reduce passengers cancellation, b2b booking.  Because most of the time, we get b2b right after clicking Pick Up and then rider cannot wait, they cancel and they simply put Driver Asks To Cancel.
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Bro, I believe they will tell u wateva to ensure less incentive payout.

Meaning, those happily off button after pick up wont get the full guaranteed earnings without knowing it. T&c clearly highlighted online and available, trainers/grab cs say otherwise coz if u were eventually dispute it, they say show proof and ask driver to refer to t&c.

We can indeed use off button technique if fare/flexi driver. No b2b and no need chase incentive and also can avoid gs.
kojack18
post Jul 28 2017, 12:54 PM

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Omg. The sun front page has more details abt the new gomen regulations.

Glaring point is timeline given is up to a year to comply. Wondering when will grab/uber implement.

Also, blardy gomen says this is mainly about protecting the cabbies. Hhaha, more like protecting cronies income for taxi licenses etc.

Oddly, uber says its a good thing. Malaysia first in the world to do this apparently.

This is shocking considering uber operates in more than 30 countries (i think).

Come to show how dedicated our country administrators to gain tax and protect cabbies (by which in irony, the worst rated cab service in the world).
kojack18
post Jul 28 2017, 12:55 PM

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Time.to drive all out while we can. Then stop within a couple of months.
kojack18
post Jul 30 2017, 09:08 PM

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QUOTE(starex80 @ Jul 30 2017, 05:35 PM)
Passengers is always right. Remember this. Just practice saying yes sir (in heart fxxk u). okay sir (in heart I am not your dog). I'm sorry sir (in heart asshole don't let me see you again) and move on.
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Lol
kojack18
post Jul 30 2017, 09:10 PM

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QUOTE(doraemonkiller @ Jul 30 2017, 08:40 PM)
Since the new bills passed in the parliament. Medical check, license from SPAD, commercial car insurance, and car inspection at PUSPAKOM is required within a year. Anyone here quitting?
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Part-timers surely. Full timers maybe not coz no choice.

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