i am not new to maxis, i am on surfmore 75 for sometime. i only recently cancelled it and switch from celcom to maxis one 98. so far ok, even surfmore 75 is no longer offered, but they never force to change to other plan, in fact they recently free upgrade from 5gb to 7gb for this legacy plan which it is really surprising.

Can I know how to 'opt out' from the useless feature as I do not want to be charge daily for RM38/day after one time off the limit.

you seldom follow maxis history huh?

of course they wont force you to change to other plan but if you maintain the old plan you are paying more not less then they request you to upgrade to a better plan aka more expensive plan.

this upgrade just recently, because maxis offer secret plan to unloyal customers. i been following the debate on maxis page so many ppl flaming the Facebook. my friend got it its unlimited calls and sms with 5gb for rm68. so many got the offer and many call up maxis deny it. many of most us are maxis one club member. just my company alone we ported 15 numbers and from my friends at least 32 friends have switch to other telco. all this is in 2016 alone. i been with maxis since the prepaid simpack cost rm231. you do not know the history how do u support?
the longer u are support be benefit more right not same like everyone right?

we ported out because maxis stability got bad to worse.
i was having a plan rm80 with no unlimited calls and data i need add rm30 for 1gb.

now rm70 i got unlimited call, 15gb data with 7gb video and unlimited music streaming. this is what we call an upgrade.

maxis got no choice to pretend to give u an upgrade to reduce losing more customers.

have you try compare your upgrade with other telco? if u compare its not an upgrade its suppose to be your entitlement. question why this late?

This post has been edited by Velocity: Nov 29 2016, 05:19 PM

contact maxis customer service, they will be able to add u to the 'whitelist' which from that on u will be on pay per use instead.

Great.. Thanks for the advice.

Right after this new upgrade, my phone connection is no more 4g. Always H only now. You just want to avoid people using 4g on weekend ke maxis?

not really.

to be frank. the same packages (talktime, data, sms) are not even comparable among all the 4 main telcos.
i seriously do not expect maxis to charge the same for the similar package as other telcos. based on evidence, it is clear that maxis has better coverage, better speed, better customer service etc as compared to the rest of telcos.

it is the same as apple, they are known to give better quality product, therefore their price will be higher than others.

same goes to maxis actually.

previously i am on celcom rm80 first gold 80 (1.0 version) that comes with unlimited SMS, so it has exact the same package now as maxis one 98 for the same package items. even the first 80 2.0 has no unlimited SMS. so if i continues to use celcom, i can save rm18 monthly. but i still opted to port out from celcom to maxis.

other telcos they throw in more things to suit the customers' want of "less for more" because they want to compete with others. but maxis given all its strength, it does not need to throw price to compete with the rest.

and for maxis one 98 from last time 2GB -> 5GB -> 10GB + 10GB (now), frankly speaking, i find that they had done something to show sincerity also. therefore, even rm18 extra as compared with the rest. I still feel it is worthwhile to use maxis.

different telcos offer different services for different needs. if ppl are going for price, there are always choices like "u mobile, digi or even celcom" can give them the "less for more".

to be frank, if maxis offer the exact same price for the same package as the rest of telcos. it is no fight and the market will be totally changed too. i am sure that the choices will be no brainer to maxis. if it is really the case, i will be more worry if i remain in maxis, because the network will be congested as the bandwidth needs to be shared among so many users. frankly speaking, i am more happy to see lesser ppl are on maxis so i can enjoy more bandwidth.

First day on Maxis and already problem. Stupid maxis reseller registering my supp line on maxis go instead of one share.

Another annoying thing would be the wait for call center. Freaking 11 minutes listening to the lousy advertisement before someone attend me. Took 17 minutes in total. Damn...

yes, indeed, maxis customer service call center indeed takes much longer time than celcom. celcom one around 1 min or less already got CSO answers.

not really. If what you claim is true i would not have switch to umobile. I carry maxis 4G hotlink, Yes 4G LTE, Yes 4G Broadband, Umobile P70

image hosting 20mb

so i know the coverage . My review not based on yours use celcom switch to maxis in city. Both i use side by side so most places i go Umobile have better coverage than maxis from KL to Karak to Kuantan .

Do you know that (and for maxis one 98 from last time 2GB -> 5GB -> 10GB) <--- this is after maxis offer people secret plan

Please read and follow the story
http://www.prweek.com/article/1389780/maxi...ile-price-plans

Here is the thread
https://forum.lowyat.net/topic/3890167/all

You call that sincerity. Anyway i didnt know you are fanboy of maxis so i think i am gonna end here but feel free to read the story in the link. Just that thread itself how many customers they lost. Did you read the FB maxis that they remove? No right.

Maxis needs people like you to survive. For me maxis coverage not the best anymore, stability not good line keep getting cutting off or no sound, price the most expensive i dont feel will be porting back to maxis but what you said is right the more people port out allows other telco to be competitive and upgrade their network so soon they will be better than maxis then u still be paying their expensive plan while others enjoying value for money.

Just my opinion...
If other telco good then just leave maxis...
no need to complain maxis price are no competitive enough!!
This is maxis choice...

Don't ever dream maxis will lower their price just to match umobile/digi or celcom...
go port out from maxis ba..

Hahaha... every telco also have their weak points.

In the case for maxis, strongly agree on some points like how they abandoned their superb 3G to focus on 4G. Now their 3G network is crawling, but 4G is super fast. This poses a problem for user like me in the past where I don't have a 4G phone. My wife iphone 5 with 4G is surfing just finefine whereas I'm suffering with my Mi3 with 3G only. I ported out 2 years ago to digi and later on to Celcom. Having used them all, I have to say Maxis and Celcom is comparable when it comes to 4G. Maxis would have slight edge given that I get 1 bar more than I did with Celcom (S6E). Digi is a very mixed bag. Mostly bad ping. I only found one area superb with Digi which is Sungai Buloh/Rahman Putra area. Their 3G and 4G is brilliant there. As for UM, I think coverage wise is good but really bad ping for gaming. If you can get on their 4G then speed is okay. However if you don't, their 3G is horrible like maxis (since sharing tower).

your point are very good

That is why we need to stand here together to TELL THEM want we want and WHAT we going to DO if they don't improve it ......(hahahaha).....

i knew about the background of the story. i know that there are people who left maxis due to whatever reasons. but like i said, being a consumer, i will be happier to see that as the bandwidth i can enjoy will be better.

my point is that since there are so many other choices (cheaper and bigger portion), people should have gone for their so called "better choices" by now instead be angry about what maxis offers, if people really feel that the coverage/speed/customer service etc that other telcos are really better. if people are so concern and care about what maxis has done as compared with the rest. indirectly it means that people preferred maxis than the rest just that their concern is price so they are not willing to pay more for maxis, because people are hoping maxis to be cut the price to the same as other telcos that they have claimed to be better now. it is the same that a lot of ppl love apple products, but they end up choose other brands due to price alone. i have personally use digi->u mobile->celcom->maxis all before. i can say that that maxis is definitely not good at price but for the rest of areas (as of now and it is overall) better than any other telcos. Note that i said as of now, as things can always change, but as of now it is still the best (do note i say overall) therefore i do not mind to pay more for it.

it is known fact that typical bolehland ppl will value price over any other factors. so in the end, no matter what reasons claim or comparison done, in the end, actually price wins people will only go with price so the reasons or comparison claimed are to 'justify' the selection instead of price alone. if price is the only and ultimate selection concern, frankly speaking, it does not even need to 'decide' or 'choose' at all as it is very clear cut if price is the deciding factor no matter how.

This post has been edited by westlife: Nov 30 2016, 07:17 AM

WoW! Did not expected the Telco War continue after Maxis double up it data plan.... Digi now RM 110, 25GB all day and UNLIMITED 4G weekend......

WOW! WOW! Unlimited data during weekend..... so no need go shopping anymore just stick to the phone... (hahahaha)

This post has been edited by Mighty Duck: Dec 14 2016, 10:07 PM

You must be joking, Celcom has best customer service!!!

Used Celcom and ported out after 2 months. First their dealer screwed up my email address at registration and even when i raised it they asked me to call their customer service. WTF!! Called them and waited was so long I abandoned the call.

And here's the kicker, the next thing I received was a MACHINE Call telling me that I owe them money and line will be suspended if no payment made!!!!!

That's what you get with cheap cheap cheap. Plus I can attest that Celcom's speed is no where near Maxis. Signal shows 4G but the experience is slow.

This post has been edited by Kimchi17: Dec 16 2016, 02:10 AM

u read the post clearly, i only said they answer the calls fastest comparing to maxis for their customer service hotline. when did i ever say that they have the best customer service?

i myself i ported out from celcom gold 1.0 to maxis one 98. one thing i cannot tahan celcom is the anyhow data roaming charges while i am now on maxis i have no such issue anymore.

This post has been edited by westlife: Dec 17 2016, 08:28 AM

For the past 2 weeks, It feels as though Maxis has been throttling their 3g speeds. It's so much slower than before. I'm seldom on 4g as it drains my iPhone battery.

ya, can feel that too but i think it is more of congestion issue not throttling. but most of the areas i went have good 4G coverage so not a big issue.

This post has been edited by westlife: Dec 19 2016, 05:52 PM