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 ASUS Malaysia Monitors User & Technical Support, ASUS Monitors

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TSASUSmy
post Jul 21 2021, 03:02 PM

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Senior Member
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QUOTE(AlexisStarZ @ Jul 18 2021, 06:49 PM)
Hi ASUSmy, is it Asus Malaysia no longer selling VG259QM?
Cannot find 1 at all in Lazada and Shopee hmm.gif
*
Hi AlexisStarZ,

You may try contacting below store.

https://shopee.com.my/ASUS-TUF-Gaming-VG259...5956?position=4

Thank you
TSASUSmy
post Jul 26 2021, 10:57 AM

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QUOTE(IAmLejen @ Jul 24 2021, 12:47 AM)
Hi Asus,

My 2 months old VG249q starts showing very obvious throughout the monitor, tested with changing display source, HDMI displayport all cannot solve.
Possible to get a 1 to 1? in urgent use of the monittor.
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Hi IAmLejen,

Can you descript more on the problem you mention or show image of the problem?

Thank you
TSASUSmy
post Oct 20 2021, 03:21 PM

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QUOTE(lewei @ Oct 18 2021, 11:09 PM)
hi, may I ask does ASUS Malaysia bring in PA247CV model? been looking around but can't find it.
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Hi lewei,

The PA247CV is not available yet in Malaysia, do follow our FB for more updates when will it available.

Thank you
TSASUSmy
post Oct 20 2021, 06:32 PM

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QUOTE(lewei @ Oct 20 2021, 04:16 PM)
Hi, can I know if I purchase The proart PA278cv from shop or lazed reseller, can I entitle for the warranty and may I know how many years does asus Malaysia provide? thank you
*
Hi lewei P,

Yes, but it is better you check with them whether the unit is local unit or not as monitor only have local warranty.

ASUS monitor came with 3 years warranty.

Thank you
TSASUSmy
post Oct 25 2021, 12:25 PM

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QUOTE(lewei @ Oct 23 2021, 12:01 PM)
Hi, Asus Malaysia, May I ask for the monitor Pro Art PA279CV, if we connected via USB-C, we need to set the usb-c to 2.0 only able to reached 4k 60hz resolution ? if yes, when we switch the usb-c setting to 2.0 instead of 3.0, do it affect performance of other USB port or the data transfer of USBand USB-c Port?

Than You
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Hi lewei,

Based on what written on the user manual page 25 & 26, yes it does affect when you change between USB2.0 and USB3.1.

Configures the USB Type C port setting. The USB
Setup parameter affects the output resolution only when the source is
connected to the USB Type C port. Due to the technological differences
between USB 2.0 and USB 3.1, THE maximum USB data throughput
(bandwidth and other related characteristics) varies and therefore
influences the maximum output resolution

* USB 3.1: The data transfer rate according to the 3.1 specification
in USB Type C port can only output the maximum resolution of
4K2K 30Hz.
* USB 2.0: The data transfer rate according to the 2.0 specification
in USB Type C port can output the maximum resolution of 4K2K
60Hz.

• The data transfer rate will remain USB 3.1 when using USB Type C to A
cable.
• The USB Setup setting does not affect the resolution if the source is
connected to the DisplayPort or HDMI port.

Thank you
TSASUSmy
post Apr 20 2022, 05:51 PM

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QUOTE(Lynixx @ Apr 20 2022, 03:53 PM)
Hi Guys, can anyone recommend me a 24'inch Asus gaming monitor?

my budget is below 1.5k, i know i can go further than 24'inch with that budget but due to my desk space limitation, i only can go for 24'inch sweat.gif

thanks for the feedback in advance.
*
Hi Lynixx,

You can have a look at these 3 models.

VG258QR
VG249Q
VG249Q1R

Thank you

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