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 APPLE PAY IN MALAYSIA, Official arrives in Malaysia! Aug 2022!

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Mavik
post Jan 1 2022, 09:06 AM

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QUOTE(lawrencesha @ Dec 31 2021, 08:29 PM)
Fortunately, I hold a Singapore CC and added it to my iPhone and Apple Watch. Every time I pay with my watch, I see the disbelieve in the casher's eyes.  biggrin.gif
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I thought of that as well with my DBS card but figured I didn't want to incur all those forex charges each time haha
Mavik
post Jan 6 2022, 05:29 PM

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QUOTE(RonanGow @ Jan 4 2022, 01:21 PM)
I think everybody just move on then, pretend Apple Pay doesn’t exist haha
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Follow one of the forumer here and then use an iPhone case with a card and then use the phone to tap the card machine. Works faster haha
Mavik
post Jan 6 2022, 09:41 PM

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QUOTE(z3alousn3ss @ Jan 6 2022, 09:32 PM)
from my friend who works at BNM

BNM doesnt like :

1) Multi device authentication of apple pay (1 card can be used on phone and watch)
2) Apple pay doesnt require pin for transactions above RM250
3) Apple pay doesnt have a daily limit for contactless transactions

Not sure if above applies to samsung pay also?
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That means whoever seems to be presenting it to Bank Negara seems to not be doing it well to explain the security.

1) Item one, is a lot more secure with the phone and watch as both the iPhone and Apple watch requires a PIN or faceID/Touch ID to be activated first in order to use it. If I were to misplace my credit card, someone can easily use it to its daily transaction limit already. Hence, assigning the physical card to the device is already an additional security add-on.
2) Hogwash, different countries have set different limits where certain transactions above a certain amount based on local currency requires a PIN - https://support.apple.com/en-us/HT207435
3) Again, the person explaining it to BNM definitely didn't do their homework as well as other banks globally usually default the limits and restrictions to the card. Here is an example
https://www.westpac.com.au/faq/apple-pay-transaction-limits/

Honestly, as someone who has worked in banking before, I can definitely say it isn't Bank Negara's fault. It is always the project manager or the representative of the team who presents it and explains it to Bank Negara is mostly at fault. And yes, I have been in a room explaining new technology to Bank Negara before as well as the underlying processes and how risk is mitigated.
Mavik
post Jan 10 2022, 03:02 PM

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QUOTE(The1stHumanBeing @ Jan 10 2022, 02:28 PM)
Question for all the insider/leakers forumers working in the “financial/banking industry. Why don’t you share images of evidence of your “Apple Pay project”.

Of course, I get there are P&C agreements in place and consequences. I don’t get why can’t you share pictures of colleges texting about the project (with their names censored of course) or even you’re even daring, screenshot the digital card’s image on Apple Pay.

From what I have gone thru this forum, the rumours are just based on someone’s mouth, and no concrete evidence. Like why hype people for Apple Pay, if you know it’s not ready yet. I just accept that I can only get Apple Pay when I go abroad. I rest my case.
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I would sincerely hope that they don't do that. What they are doing can be considered a fireable offence especially if caught. I know that banks constantly scan forums and social media usually to measure customer sentiments but also to check on what are some of the topics raised about them.
Mavik
post Jan 11 2022, 09:56 PM

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QUOTE(wjleong15 @ Jan 11 2022, 02:18 PM)
hmmm red bank in sg not even support  hmm.gif
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That is because unlike Maybank, CIMB in Singapore is basically a Malaysian bank with a Singapore branch. The same for a few others as well such as Hong Leong and RHB IINM. So when it is that case, they tend to follow more on HQ side which is Malaysia. Maybank Singapore instead is an entity with their own CEO and organisation which reports back up to Malaysia.
Mavik
post Jan 11 2022, 10:00 PM

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QUOTE(PoisonSoul @ Jan 11 2022, 07:47 PM)
Wow, TS appeared haha.
I see. Do you guys know the person that’s is withholding the signing off AP usage in MY inside BxM? If so, is the person a relatively old guy or they are all this cautious upon launching something new that involves money?
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Usually the process is this, banks write a paper to BNM for approval (there is a category usually for either approvals or FYI which BNM has a guideline on). BNM has until 21 days to respond back and if the explanation is not clear in the paper that raises more questions, then BNM will raise these questions back to the bank. Questions usually can be in the form of IT security, compliance, risk mitigation actions, processes in place to support, what happens if a customer complains about XYZ and how does it flow and how will it tackle.
Mavik
post Jan 11 2022, 10:12 PM

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QUOTE(wjleong15 @ Jan 11 2022, 10:04 PM)
i sounds to be ridiculous if bxm reject AP when AP launched in 2014
and almost 7.5 years proven safe worldwide by 69 countries support it
even those countries that 'poorer' and 'underdeveloped' than msia already support it
their brain filled with grass then
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Very rarely that they will reject the technology. The guys there are smart, really. It's always about how the local players here will manage and handle the risks associated with it. At the end of the day, BNM cares mostly for the customers especially when it comes to poorly implemented technologies which might have left out open loopholes or inadequate processes to deal with it (not directly saying AP but in general any new technology brought to them). For example, technologies like eKYC has been used for many years but it took some assurances as well as making sure processes are in place for risk mitigation before you started seeing more and more local banks offering it here.
Mavik
post Jan 11 2022, 10:17 PM

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Here are some examples of Apple Pay frauds around the globe.

TLDR version: The technology itself isn't the cause of fraud but the setup of new cards from issuing banks into Apple Pay.

https://www.retaildive.com/ex/mobilecommerc...ds-not-platform

https://www.cnbc.com/2015/03/04/whos-at-fau...e-or-banks.html

https://www.forbes.com/sites/thomasbrewster...sh=3c1c2127622f


Mavik
post Jan 11 2022, 11:04 PM

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QUOTE(PoisonSoul @ Jan 11 2022, 10:48 PM)
Rnggt website on using Android device as terminal instead of traditional terminal

But why? Scams will rise I tell you. Scammer sellers/merchants sure to get a fake app and copy all the details when we wave our cards on their phone
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Reason being is because POS terminals are expensive and banks usually charge a monthly rental fee for the POS terminal. Having an application on the phone is a cheaper alternative but the cheapest these days is really utilising DuitNow QR. Just that more awareness with the public (outside of the cities especially) on the use of DuitNow QR
Mavik
post Jan 14 2022, 08:57 AM

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QUOTE(PoisonSoul @ Jan 14 2022, 08:13 AM)
If you can, expose this. Your info is coming from BxM or from a bank?
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Definitely from the bank.
Mavik
post Jan 14 2022, 08:31 PM

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QUOTE(rip_code @ Jan 14 2022, 06:04 PM)
always down one. friend of mine all frustrated with this bank
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Yeah I saw a couple of my friends ranting on social media earlier today about the app being down again.
Mavik
post Jan 15 2022, 07:23 AM

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QUOTE(The1stHumanBeing @ Jan 15 2022, 02:01 AM)
RIP for those who only have CIMB as their sole bank account.
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They have learned, went and open another bank account elsewhere for backup. They are sad that they couldn't change their salary account to another bank instead.
Mavik
post Jan 25 2022, 03:31 PM

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QUOTE(AIZZAMIL @ Jan 25 2022, 03:11 PM)
user posted image

Maybank down again today, just few week ago down. Is this related to Apple Pay services coming?
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Definitely not, any product launch or new services would not cause a system downtime during peak working hours.
Mavik
post Jan 31 2022, 10:07 PM

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QUOTE(PoisonSoul @ Jan 31 2022, 11:55 AM)
I do see ppl that fed up with eWallet, don’t use eWallet anymore. Personally, I hate using them but I have no choice if they don’t accept CC. Why?
1) unlock phone
2) find the app
3) every app diff layout - find the scan or QR button
4) if no money? Need to reload, extra steps.
5) show QR or scan QR (this one wahhh I see most ppl [certain group of ppl la yeah] DIE DIE want to put QR in the screen’s shown box or DIE DIE wan to twist and turn the QR/phone so it’s “readable”)
6) tap amount in
7) promo code n vouchers
8) pay. Some require pulak pin or bio auth.
9) wait… see ur wifi or data strong or not lo
10) paid or error.

Bloody hell so many steps for 1 payment. Yes, I know we can cut down steps 1-4/5 by opening up the app first but it still takes farking long time to just do 1 simple transaction. Let’s not say AP. Normal CC or DC would only go like this:
1) take card out
2) wave or pin
3) if pin, enter ur pin lo
4) wait…
5) paid or error.

See? So much easier. Now see AP and SP.
1) take phone out
2) biometric or pin
3) wave
4) if more, enter pin on terminal
5) wait
6) paid or error.

Extra 1 step only but there’s higher chance the phone is already in ur hands. Better yet, AW is already on ur wrist.

Will ppl chg habit? Points n rewards chasers wont leave certain eWallets cos they offer better rewards. But mostly, general Apple users are more “savvy” and wanna show “ada gaya” so, yes to ur question and I’ll be one of them.
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Here is how I pay for Grab
1) Take out phone - auto log in via Apple Watch (Face ID - due to mask)
2) Tap and hold on Grab app for 3D touch, select scan to pay
3) Make payment
4) Show to merchant staff

Mavik
post Jan 31 2022, 10:09 PM

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QUOTE(PoisonSoul @ Jan 31 2022, 08:48 PM)
many eWallet good, but the screwed up part is that they limit like G brand eWallet limits you to only able to earn points if you scan their DuitNow QR. Like wtf. The standardization that we should be having is, all DNQR and BENEFITS ARE STILL GIVEN REGARDLESS OF WHOSE DNQR IS THAT. At last now I see some shops have multiple DNQR there, u know, for the purpose of letting users scan whichever DNQR they like.
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Benefits are up to the prerogative of the provider of the service. It isn't something that everyone is entitled to.
Mavik
post Feb 7 2022, 10:35 PM

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QUOTE(The1stHumanBeing @ Feb 7 2022, 08:01 PM)
To my understanding, consumers already know it’s like your bank card, merchants need to know it’s like a bank card, and the banks know the benefits and downsides (similar to Samsung Pay). At this point, I can’t find any logical reason why would BNM reject Apple Pay. It would encourage more spending and economic growth; which is definitely needed now considering the state of our economy.
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The blame isn't on BNM, it is all solely on the bank who is pitching it to BNM. If they come unprepared and can't answer the simple questions, BNM would shoot them back and whack them. At the end of the day again, it is the bank that is bringing this initiative who has to prove and show that they can operate it and thought of all available scenarios and present those scenarios to BNM.
Mavik
post Feb 8 2022, 02:53 PM

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QUOTE(RonanGow @ Feb 8 2022, 08:08 AM)
Wondering is there any team from apple inc in this project? Why is the team so untrained?
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Apple will usually support the bank to bring and provide all the necessary technical answers but there are a lot of SOP and processes that is solely on the bank's responsibility.
It will be up to the bank's initiative to properly learn and be ready to answer any pushbacks or queries from the regulators and to ensure that their existing processes in place can account for all of any situation or fraud cases.
Mavik
post Feb 9 2022, 07:12 AM

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QUOTE(PoisonSoul @ Feb 9 2022, 07:09 AM)
What’s BAU? Sorry, not being good at these terms. But wow. Okay. So waiting for green light from BxM?
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BAU = Business As Usual

If they submitted through the standard notification method to BNM, then it would be a 21 day turnaround time.
Mavik
post Feb 11 2022, 07:50 AM

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QUOTE(faizalmzain @ Feb 11 2022, 12:42 AM)
So you think all Palestinians use iPhone? They have apple pay support in palestine thanks to israel
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According to the Globalstats counter, Apple has the 3rd largest share in Palestine at 14%. Samsung is top at 41% followed by Xiaomi at 33% and then Apple.

https://gs.statcounter.com/vendor-market-sh...inian-territory

In Israel, the marketshare by operating system is still heavily favoured to Android with Android capturing the market at 73% whilst iOS has a 26% share.
https://gs.statcounter.com/os-market-share/mobile/israel


Mavik
post Feb 11 2022, 09:28 AM

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QUOTE(PoisonSoul @ Feb 11 2022, 08:50 AM)
MY with 25% and yet, AP nowhere to be found.
user posted image

TH: 29% (No AP)
SG: 24% (Have AP)
CN: 20% (Have AP), population wise, should be ok la.
TW: 47% (Have AP)
HK: 48% (Have AP)

Nothing to do with how many % per country is using iPhone. See your bank only. More pressure from the people (or top mgmt is tech savvy or futuristic) then only they will implement this.
I wonder how many days already since creep's bank submitted written reply to BNM. Nothing yet from BNM?

At this point, I'm just gonna go ahead mentioning BNM already.
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I wasn't saying that there is a correlation between marketshare to implementation. I was just sharing the stats to Faizalman.

I seriously wonder why some folks here are so hard up wanting to use Apple Pay. I hope the banks don't bother with it. Having this feature is extra work with zero the ROI.

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