Seeing that Apple Pay is very likely to launch soon, I hope that Rapid KL would seriously consider adopting "Open-Loop Payment (OLP)" so that passengers could pay with Credit/Debit cards that they already own.
Understand that
Rapid KL might have had a trial back in 2020 (seems to only involve our local debit network scheme, MyDebit), I sincerely hope that they would at least offer support for Visa and Mastercard (V/MC) if they ever adopt OLP as this would ensure that:
1. Apple Pay and other Mobile Wallets (Samsung / Google Wallet) users would be able to pay with their phones.
Note: Yet to see any indication that Apple Pay would launch with support for MyDebit, tho in other countries such as Australia it is possible to use dual-network cards in Apple Pay (Australia: V/MC + eftpos; in Malaysia's case: V/MC + MyDebit; Google:
"Use dual-network debit cards with Apple Pay in Australia"). Don't think Samsung Wallet supports MyDebit yet as well.
2. Foreign visitors have an option to not need to go through the hassle to acquire a TnG card upon arriving.
Note: I cannot stress how smooth sailing my experience was getting onto public transport networks in London and Sydney as both transit systems have adopted OLP and would accept any Visa, Mastercard or even AmEx payment cards. Both transit systems still offer the pre-existing Closed-Loop payment scheme in addition to OLP (London: Oyster Card; Sydney: Opal Card) and passengers have the benefit of added options (my experience in Sydney: 50/50 between OLP and Opal with the younger generation preferring the former). Despite using OLP, I still get similar or exact benefits as I would be getting with Oyster/Opal cards (daily and weekly fare caps).
Based on an article I found online (Google:
"Visa Reports 50 Open-Loop Launches and Strong Growth in Transactions for First Half of Fiscal Year"), 50 new OLP launches were recorded in the year ending Q1 2022 and in total >500 travel agencies currently supports Visa as a payment method. This shows that OLP is one of the key trends in public transport going into the future. A quick search seems to indicate that Rapid KL has adopted Vix Technology's fare collection system. Vix has the capability to deploy OLP given that they have deployed several elsewhere.
Some examples of OLP adoption within the transit systems (based on secondary research; just Google:
"Open-Loop Transit [city name]"):
1. Singapore
2. Bangkok (potentially still in trial)
3. Hong Kong (thousands of busses; Octopus Card (HK's TnG equivalent) could be added to AP)
4. London
5. Sydney
6. New York
7. Vancouver
8. Portland
9. Brussels
10. Stockholm
11. Multiple French cities
12. Venice (Considering)
13. Barcelona (Considering)
Maybe Xavier Naxa would be interested in launching a petition on this to hopefully convince Rapid KL that there is a demand for OLP and (in relevance to this thread) so that Apple Pay users would be able to maximise this highly likely soon-to-launch feature?