QUOTE(ericlaiys @ Nov 26 2024, 10:57 AM)
hsbc signature. had a huge argument with support when i found out.
go to retail shop, pay with hsbc cc using applepay
When statement date come, only get 1x point. [ quite easy to calc as few transaction, suppose to get 5k point, yet i get 1k instead). Retail spend = RM1k
According to cs,
1. Shop retail - yes. passed to get 5x point . however due to i pay using apple pay
2. Apple pay - 1x point
So i stop using applepay on retail for hsbc since only 1x. Technology is good but hsbc only give 1x point rather than 5x which prevent me from using it.
May be my card is low end hsbc signature . It is a marketing trick that i fall into. lucky only 1 transaction belore too late
Damn that is a crazy point reduction, from 5 points per ringgit if you use your physical card to only 1 point per ringgit if you use Apple Pay. Which HSBC credit card are you using though, because I checked HSBC's Apple Pay FAQ and it says this:
15. Do I earn reward points / cashback for Apple Pay transactions?
Apple Pay transactions are treated the same as the normal credit card transactions.
Unless you are using a specific credit card that nerfs the points when using Apple Pay, you should be getting the same amount of points regardless of payment method.