Anyone got called from TM telemarketing ?

The lady say I'm entitle to upgrade my 30mbps to 50mbps. At first I thought wah so efficient the free upgrade starting already.

After bla bla then she say got offer now only RM 219 instead of RM 249. knnccb potong stim liao, straightaway no mood... wasted my time and just say goodbye to her. 

Currently on 30mbps package @ RM179.

I called TM just to ask about a minor issue.

They suddenly said I'm entitled for a promotional upgrade.

RM229

60MBPS + VOICE PLAN+ RUBY PACK

But the catch is, you HAVE to give a YES or NO now. They said their system is like that. Will randomly select people, but must give response immediately.

They said once I hang up, the offer may no longer be valid if I call back next time. But I said I still needed time to think first.

Why their promotion so funny one LOL

He maybe TM INTERNAL staff which can modified account.

Just call up 100 and let them investigate.

Do update us here.

There is statement conflict in between "Terms & Conditions" & "FAQ section" from the website.

It stated in FAQ section when you click on it.

Only Eligible to:-
i) Customers have to be registered for the qualifying services before 31st December 2016. Not an automatic upgrade. Customers have to
apply for upgrade
ii) Customers must not have been given a free upgrade prior to the Budget 2017 announcement (those upgraded between May – September 2016)

So those eligible need to give consent via e-mail or SMS. Upgrade will be done in phases (starting from April 2017)

The more you read, the more you confuse. Lol

Eh? What with streamyx?
*Note: Not an automatic upgrade for Streamyx customers. Customers have to apply for upgrade
What does the statement mean?

EDIT: Let say I am on Streamyx 4Mbps, does this mean I have to go TMPoint to apply for the so called "free" upgrade to 8Mbps?

You will be surprised that many are still not yet on Advance packages.

Fruitie you can now officially add me to your Club 28!    Happy?! grrrr

The story is this...last week, my voip phone had some terrible noise in it, both in coming and outgoing and at time, cant hear the voice from the other end...vice versa.

As usual called TM, standard SOP, reset from TM end, reboot router/modem. All was well, phone back to normal.

2 Days later, checked my speedtest....sigh now capped at 28Mbps....called them up had no answer as usual, as long as its within the SLA.

I do hope I will receive the email too, probably by batches. Hopefully.

I am on VIP10 RM179
- Unlimited TM fixed line call
- 10M Dl/10M Up

On dilemma want to subscribed  Advanced 30M or not.
Pls advised.

No. I didn't receive anything. Checked all folders.

Then that's strange. Don't bother first. If they don't upgrade mine, be prepared for my escalation to MCMC. I really don't see why I will be excluded.
Let's see if the email will come later.

Now not in country, so won't call them to check why I didn't receive the email, give them till I go back this weekend.

Useless? You sure? Have you tried? I had few escalations via them and all solved well. One of them is UniFi issue. Why should they scared of TM? They have been issuing summons to all telcos.

2018 there is no free upgrade but price reduction 50%....

2018 is General election.... as per budget that been tabled in this year, PM clearly said about this initiative.... yes it hard to believe but based on current condition and prior to 2018, maybe get price reduction.... but not as much like our pm said....maybe up to 50%.... lowest maybe just 10%...

Well, then follow up. Sometimes it is not MCMC issue, it could be from TM. Pressure MCMC to solve this. It needs two hands to clap.

Well, I thought you were asking for price reduction from RM 199 to RM 179 and give up on free calls. That's workable but well since you were asking to have free calls, then it totally depends on TM as this is not a standard promotion.