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 Samsung Galaxy Note 7 Official Discussion V4!, Release date postponed to September 2016

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hong1380
post Aug 21 2016, 10:26 PM

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I got my Note 7 at 18/8..and it starts to freeze after 2 days of usage. Today getting worst and tomorrow will bring it to service centre...

It does not help after firmware update....
dannychen
post Aug 21 2016, 10:26 PM

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QUOTE(thugs @ Aug 21 2016, 09:52 PM)
I tried to google such issue but surprisingly, i couldnt find any. If this is a huge problem to Samsung, i believe it is everywhere on the net already. Could it be only Malaysia set?
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Taiwanese set also have such issue.

source
amenlo9
post Aug 21 2016, 10:26 PM

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QUOTE(jrrsim @ Aug 21 2016, 09:06 PM)
slow slow pull out, lucky mine no issue.. if patah kesian sia..
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white tip need to buy or come inside box?
DroppedJaw
post Aug 21 2016, 10:28 PM

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QUOTE(amenlo9 @ Aug 21 2016, 10:26 PM)
white tip need to buy or come inside box?
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In the box
nexona88
post Aug 21 2016, 10:29 PM

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QUOTE(L3aVy @ Aug 21 2016, 09:36 PM)
I having the same defective unit issue as well. Just back from Gardens SC. Told him N7 rebooting and frozen issue. Without checking my unit, Straight away log the report and told me will be 1 to 1 exchange in 1 to 2 weeks time.
I think this is the common defective issue. So for those who is having the same issue, dun waste ur precious time to reset, shut down, reboot whatsoever to save the N7 like what I did. Pls pay a visit to SC.
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did u ask how many people effected & send to the SC hmm.gif
DroppedJaw
post Aug 21 2016, 10:30 PM

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QUOTE(orenji @ Aug 21 2016, 10:21 PM)
I have no issue before and after update, who else no problem at all?
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I have no hardware issue since 18th Aug except the camera's gallery mixing whatsapp images/screenshot
nexona88
post Aug 21 2016, 10:32 PM

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QUOTE(eternity4av @ Aug 21 2016, 08:49 PM)
By the way, prior to the adaptive travel charger hissing sound, i intend to heard it upon the phone charged to 100 percent for quite sometime. Can someone verify. Perhaps i can drop by at sunway pyramid sc too.
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lolz samsung never learn huh? this problem happen in Note 4..

adapter problem. SC will replace new one sweat.gif
dingz
post Aug 21 2016, 10:37 PM

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QUOTE(jrrsim @ Aug 21 2016, 09:11 PM)
My s-pen also occasionally having the clicker stuck issue, but not very frequent.. dunno can claim warranty onot, today wan take pic underwater spen stuck inside phone pulak.. need to use needle to pry out.

Maybe for all these problems we can list down how many people have issues ba:

S-pen clicker stuck issue:
1. jrrsim
2.

Ori (unrooted) phone freeze-restart issue:
1.

Please update yourself so we can keep track.
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My phone happened s pen stuck once. But i find it hard to press the pen out all the time.
rajlesta00
post Aug 21 2016, 10:38 PM

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QUOTE(keny1st @ Aug 21 2016, 09:43 PM)
the note 7 freeze and auto reboot is happened after update the new firmware?

or before update aldy got this issue?
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For me it happened before fw upgrade. Phone frozen. No reboot.
shamsul_LP
post Aug 21 2016, 10:39 PM

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i do use the travel adapter yet. still use my note 4 charger..so far no problem at all because been using my note 4. dont have time to change to new nano sim yet
jerryhean
post Aug 21 2016, 10:39 PM

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All these froze and reboot issue sounds like what happened on S7 before until Samsung released new FW.
anson89
post Aug 21 2016, 10:40 PM

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QUOTE(dingz @ Aug 21 2016, 10:37 PM)
My phone happened s pen stuck once. But i find it hard to press the pen out all the time.
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My phone is freezing and restarting like every hour must do business. Tmr will go SC to complain KAOKAO
jacky91
post Aug 21 2016, 10:41 PM

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How many of u left ur phone charge overnight, wireless or wired?

This post has been edited by jacky91: Aug 21 2016, 10:42 PM
anson89
post Aug 21 2016, 10:43 PM

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QUOTE(jrrsim @ Aug 21 2016, 09:11 PM)
My s-pen also occasionally having the clicker stuck issue, but not very frequent.. dunno can claim warranty onot, today wan take pic underwater spen stuck inside phone pulak.. need to use needle to pry out.

Maybe for all these problems we can list down how many people have issues ba:

S-pen clicker stuck issue:
1. jrrsim
2.

Ori (unrooted) phone freeze-restart issue:
1.anson89 (BT is not working sometimes)

Please update yourself so we can keep track.
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afiqsabri
post Aug 21 2016, 10:45 PM

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QUOTE(shinobikit @ Aug 21 2016, 02:01 PM)
Bro. Let us know how sc k.
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Well, just left the phone there,

Solution

One to one - no spare unit available
Repair - no spare parts available

So just need to wait till september
shinobikit
post Aug 21 2016, 10:46 PM

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QUOTE(afiqsabri @ Aug 21 2016, 10:45 PM)
Well, just left the phone there,

Solution

One to one - no spare unit available
Repair - no spare parts available

So just need to wait till september
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lol. the problem is they also dunno what's the root cause of the random freeze restart....
dunno change which part. haha
nexona88
post Aug 21 2016, 10:50 PM

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just hope no delay in official launch of Note 7.. if not GG lor cry.gif
afiqsabri
post Aug 21 2016, 10:54 PM

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QUOTE(shinobikit @ Aug 21 2016, 10:46 PM)
lol. the problem is they also dunno what's the root cause of the random freeze restart....
dunno change which part. haha
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Agreed, need to wait till 10 september for the new batch to come, migth got luck to change one to one with non-faulty unit
afiqsabri
post Aug 21 2016, 10:55 PM

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QUOTE(nexona88 @ Aug 21 2016, 10:50 PM)
just hope no delay in official launch of Note 7.. if not GG lor cry.gif
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Delay in launching will the delay the new phones coming, thus will delay the spare parts as well, huhu
becauseyuckfou
post Aug 21 2016, 10:56 PM

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QUOTE(BeastX @ Aug 21 2016, 10:09 PM)
He/she is using the charger that came together with Note 7....which by definition is not a true type c charger.... just the end connected to the phone happens to be type c.....

It shakes when fully inserted the the socket on your phone maybe broken...

as an alternative try inserting fully into the "free" battery pack as well....if it just the same then it is likely that you have a faulty usb-c connector....

b.t.w....you should have 3 usb cables to test...and also 2 micro usb to usb-c adapters...
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I haven't try the battery pack yet, but I have tried multiple cable chargers/adapters such as :


1) Type-c standard charger given in the box :
-it wobbles.
-can charge.

2) Free travel charger (microusb) with a microusb > type-c adapter given in the Note 7 box, :
-it wobbles.
-it does affect charging process (disconnection)
-affects data transfer to a pc too. (disconnection)

3) Note Edge (previous phone) cable charger (microusb) with a microusb > type-c adapter given in the Note 7 box :
-it wobbles.
-does not affect the charging process.

4) Remax microusb > type-c cable :
-can charge.
-fits perfectly.

5) Remax microusb > type-c adapter :
-can charge.
-fits perfectly.


*** A friend of mine bought Xiaomi microusb > type-c adapter,
-it wobbles
-can charge.



As a conclusion to my testings, it is safe to say that I WAS PROVIDED with :

1) a shimmy type-c charger AND type-c adapter.
2) faulty (or a 3rd party) microusb cable. (freegift)

*** Remax type-c cable & type-c adapter are seems to be the only working solution at the moment.

EDITED :

Gif image : type-c adapter + Note Edge microusb cable. However it doesnt get disconnected.

This post has been edited by becauseyuckfou: Aug 21 2016, 11:09 PM


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