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 ILLEGEAR Custom Gaming Laptops v.3, RTX ON! ILLEGEAR RTX Gaming Notebook.

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dracophisto
post Jan 19 2018, 11:46 PM

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Hi, is Laguna G-sync capable?
FaezFarhan
post Jan 20 2018, 05:21 AM

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Hi, what's the best budget option I can get? Less than 5k.. Raven?
AZIM@ILLEGEAR
post Jan 20 2018, 07:08 PM

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QUOTE(dracophisto @ Jan 19 2018, 11:46 PM)
Hi, is Laguna G-sync capable?
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Hi Dracophisto,

Thank you for your feedback. We will take your feedback into consideration. But currently, Laguna is not G-Sync certified.


QUOTE(FaezFarhan @ Jan 20 2018, 05:21 AM)
Hi, what's the best budget option I can get? Less than 5k.. Raven?
*
Hi FaezFarhan.

For Raven, the starting price is RM4,099.00. You can customize it further to include better specs and the price will be reflected automatically on the website.
http://store.illegear.com/entry-gaming-lap...gear-raven.html

You may also consider Laguna which is starting from RM5,099.00. You may deduct some of the options such as Windows, etc OR re-use the components from your existing laptop to adjust the pricing later. Kindly customize your specs further at http://store.illegear.com/enthusiast-gamin...ear-laguna.html

This post has been edited by AZIM@ILLEGEAR: Jan 20 2018, 07:10 PM
FaezFarhan
post Jan 20 2018, 07:13 PM

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QUOTE(AZIM@ILLEGEAR @ Jan 20 2018, 07:08 PM)
Hi Dracophisto,

Thank you for your feedback. We will take your feedback into consideration. But currently, Laguna is not G-Sync certified.
Hi FaezFarhan.

For Raven, the starting price is RM4,099.00. You can customize it further to include better specs and the price will be reflected automatically on the website.
http://store.illegear.com/entry-gaming-lap...gear-raven.html

You may also consider Laguna which is starting from RM5,099.00. You may deduct some of the options such as Windows, etc OR re-use the components from your existing laptop to adjust the pricing later. Kindly customize your specs further at http://store.illegear.com/enthusiast-gamin...ear-laguna.html
*
Main difference between the Raven & the Laguna? & the offer ends tonight?

AZIM@ILLEGEAR
post Jan 20 2018, 07:30 PM

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QUOTE(FaezFarhan @ Jan 20 2018, 07:13 PM)
Main difference between the Raven & the Laguna? & the offer ends tonight?
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The core differences between the RAVEN and LAGUNA are:

Form factor: LAGUNA has an overall aluminum finish whereas RAVEN is solid plastic. The build quality of LAGUNA is sturdier too and much more solid, but it is heavier at 2.7kg compared to RAVEN at 2.2kg.

Thermal management: LAGUNA fans are quieter compared to RAVEN at maximum load and the the heat ventilation is also much better because of the quad heatpipes installed. But RAVEN does not experience from overheating though under maximum load.

Keyboard: RAVEN comes with a mechanical keyboard with per-key customizable RGB coloring. LAGUNA has a trizone programmable RGB keyboard (not per-key) but the touchpad and the power button is color customizable too.

Speakers: LAGUNA is able to produce a stronger audio output in terms of volume, clarity and bass compared to RAVEN. A non-factor if you're planning to use headphones most of the time.

Basically, Laguna has better cooling, battery and built quality (Aluminium) and Raven features its mechanical keyboard, lighter in weight and is cheaper.

For the Back To School promotion, the offer will be ending on 11:59pm tonight smile.gif
FaezFarhan
post Jan 20 2018, 09:17 PM

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QUOTE(AZIM@ILLEGEAR @ Jan 20 2018, 07:30 PM)
The core differences between the RAVEN and LAGUNA are:

Form factor: LAGUNA has an overall aluminum finish whereas RAVEN is solid plastic. The build quality of LAGUNA is sturdier too and much more solid, but it is heavier at 2.7kg compared to RAVEN at 2.2kg.

Thermal management: LAGUNA fans are quieter compared to RAVEN at maximum load and the the heat ventilation is also much better because of the quad heatpipes installed. But RAVEN does not experience from overheating though under maximum load.

Keyboard: RAVEN comes with a mechanical keyboard with per-key customizable RGB coloring. LAGUNA has a trizone programmable RGB keyboard (not per-key) but the touchpad and the power button is color customizable too.

Speakers: LAGUNA is able to produce a stronger audio output in terms of volume, clarity and bass compared to RAVEN. A non-factor if you're planning to use headphones most of the time.

Basically, Laguna has better cooling, battery and built quality (Aluminium) and Raven features its mechanical keyboard, lighter in weight and is cheaper.

For the Back To School promotion, the offer will be ending on 11:59pm tonight  smile.gif
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I see, screen is the same? Is it really 120hz?
AZIM@ILLEGEAR
post Jan 21 2018, 02:37 PM

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QUOTE(FaezFarhan @ Jan 20 2018, 09:17 PM)
I see, screen is the same? Is it really 120hz?
*
For RAVEN, only the IPS panel is available (default) for the screen selection. For LAGUNA, we will feature a 120Hz IPS display panel for the laptop and it will be in stock ETA by 1 to 2 weeks' time smile.gif

The LAGUNA with 120Hz IPS display is now available for pre-order at http://store.illegear.com/enthusiast-gamin...ear-laguna.html
Eterman
post Jan 23 2018, 04:04 PM

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any updates on raven keyboard lighting not saving?


There are some further lighting behavior i wanna clarify, including the mycolor2 process.

1. as per my previous post, my lighting brightness setting most of the time doesn't set, when coming out of idle (not sleep/hibernate), it will default to original medum brightness (the setting in the app remained at medium-low)

2. mycolor2 process taking up CPU power when some of the lighting options are selected :
-static color : 6-10%
-stacker : 6-8%
-impact : 6-7%
-music : 7-15%
-other color options show usage <1%

is this a bug, or it is normal for keyboard lighting to use so much CPU power?

3. the "Saving mode" according to description, if i tick it, the lighting will go off after 10minutes idle or when the screen goes idle(blank), but to me , it doesn't make a difference, the lighting is like on permanent "saving mode", the lighting will go off after idle or screen goes blank, regardless whether i tick or untick "saving mode".

This post has been edited by Eterman: Jan 23 2018, 04:05 PM
TSPrince J
post Jan 23 2018, 08:10 PM

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QUOTE(Eterman @ Jan 23 2018, 04:04 PM)
any updates on raven keyboard lighting not saving?
There are some further lighting behavior i wanna clarify, including the mycolor2 process.

1. as per my previous post, my lighting brightness setting most of the time doesn't set, when coming out of idle (not sleep/hibernate), it will default to original medum brightness (the setting in the app remained at medium-low)

2. mycolor2 process taking up CPU power when some of the lighting options are selected :
-static color : 6-10%
-stacker : 6-8%
-impact : 6-7%
-music : 7-15%
-other color options show usage <1%

is this a bug, or it is normal for keyboard lighting to use so much CPU power?

3. the "Saving mode" according to description, if i tick it, the lighting will go off after 10minutes idle or when the screen goes idle(blank), but to me , it doesn't make a difference, the lighting is like on permanent "saving mode", the lighting will go off after idle or screen goes blank, regardless whether i tick or untick "saving mode".
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Hi Eterman,

The new Raven EC is released together with the Intel Vulnerability BIOS fix. You may request from support@illegear.com with your serial number.
Eterman
post Jan 23 2018, 10:44 PM

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QUOTE(Prince J @ Jan 23 2018, 08:10 PM)
Hi Eterman,

The new Raven EC is released together with the Intel Vulnerability BIOS fix. You may request from support@illegear.com with your serial number.
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i recently received a bios update. Doing as per instruction, running f.bat and installing ME drivers.

Currently:
bios : N.1.02
EC : 1.07.00

Based on the update folder name, i have only updated the bios, but not the EC. Is there a separate installation for EC?
TSPrince J
post Jan 24 2018, 11:52 AM

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QUOTE(Eterman @ Jan 23 2018, 10:44 PM)
i recently received a bios update. Doing as per instruction, running f.bat and installing ME drivers.

Currently:
bios : N.1.02
EC : 1.07.00

Based on the update folder name, i have only updated the bios, but not the EC. Is there a separate installation for EC?
*
Hi there, there is also an EC update, I will check with the FAE team if they include the EC update file into the zip file.
TSPrince J
post Jan 25 2018, 08:11 PM

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"One great aspect of the Fang is its clean aesthetic; it doesn’t come with any bells and whistles. The soft black matte UV coating gives the mouse a minimalist look and feel while the sides come with long strips of rubber. This gives your thumb and pinky fingers good grip with the body so it doesn’t feel slippery."
Read what PC.COM had to say about the Fang gaming mouse: https://liveatpc.com/review-illegear-fang-moves-position/
FaezFarhan
post Jan 28 2018, 10:22 AM

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QUOTE(AZIM@ILLEGEAR @ Jan 21 2018, 02:37 PM)
For RAVEN, only the IPS panel is available (default) for the screen selection. For LAGUNA, we will feature a 120Hz IPS display panel for the laptop and it will be in stock ETA by 1 to 2 weeks' time  smile.gif

The LAGUNA with 120Hz IPS display is now available for pre-order at http://store.illegear.com/enthusiast-gamin...ear-laguna.html
*
Has the screen arrived? Is it really SRGB 100%?
AZIM@ILLEGEAR
post Jan 28 2018, 10:45 AM

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QUOTE(FaezFarhan @ Jan 28 2018, 10:22 AM)
Has the screen arrived? Is it really SRGB 100%?
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Hi FaezFarhan, the screen is arriving soon and we will provide the screen's specifics after it has been tested on our facility, shouldn't be long now smile.gif
FaezFarhan
post Jan 28 2018, 11:06 AM

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QUOTE(AZIM@ILLEGEAR @ Jan 28 2018, 10:45 AM)
Hi FaezFarhan, the screen is arriving soon and we will provide the screen's specifics after it has been tested on our facility, shouldn't be long now smile.gif
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Oh thought it’s arrived coz I’m kinda in a hurry. Will wait for the test results now. Any CNY offers coming up?
AZIM@ILLEGEAR
post Jan 28 2018, 11:43 AM

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QUOTE(FaezFarhan @ Jan 28 2018, 11:06 AM)
Oh thought it’s arrived coz I’m kinda in a hurry. Will wait for the test results now. Any CNY offers coming up?
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Hi FaezFarhan, PMed. brows.gif
SUSbananajoe
post Jan 28 2018, 03:44 PM

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Hi there ,

For D7 coffeelake, is the GPU using desktop class and upgradable after purchase ?


Also can we upgrade our CPU, memory after purchase ?

This post has been edited by bananajoe: Jan 28 2018, 03:45 PM
AZIM@ILLEGEAR
post Jan 28 2018, 05:13 PM

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QUOTE(bananajoe @ Jan 28 2018, 03:44 PM)
Hi there ,

For D7 coffeelake, is the GPU using desktop class and upgradable after purchase ?
Also can we upgrade our CPU, memory  after purchase ?
*
Hi bananajoe

For D7 Coffeelake, it is using an MXM graphics card and because of its modularity (plug and play), it can be upgradable after purchase. More information regarding this technology can be found here

The CPU for D7 is using the normal desktop CPU, so it is also plug and play and upgradable after purchase. For our laptops, the RAM, HDD, SSD, SSHD, wireless card, warranty duration as well as display panel for selected models can be upgraded in the future after purchase smile.gif

This post has been edited by AZIM@ILLEGEAR: Jan 28 2018, 05:14 PM
genecor
post Jan 29 2018, 07:23 AM

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Hi guys,

Considering if I want/should replace my 4+ year old laptop and quite impressed with Illegear, however as I'm not based in Klang Valley but in JB, how would warranty be handled typically for outstation customers like me where travelling specifically to your office might not be an option?

Thanks
FaezFarhan
post Jan 29 2018, 08:22 AM

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QUOTE(AZIM@ILLEGEAR @ Jan 28 2018, 05:13 PM)
Hi bananajoe

For D7 Coffeelake, it is using an MXM graphics card and because of its modularity (plug and play), it can be upgradable after purchase. More information regarding this technology can be found here

The CPU for D7 is using the normal desktop CPU, so it is also plug and play and upgradable after purchase. For our laptops, the RAM, HDD, SSD, SSHD, wireless card, warranty duration as well as display panel for selected models can be upgraded in the future after purchase smile.gif
*
Also on the Laguna? Let's say when Nvidia Volta comes out?

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