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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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rexa
post Jul 3 2017, 02:13 PM

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QUOTE(frontierzone @ Jun 30 2017, 11:11 PM)
Whats wrong if onexox cannot receive verification code for Wechat & Uber?
You guys can receive it?
*
I also cannot receive verification code from others.

Uber = Cannot
Wechat = Cannot
11street = Cannot

Grab = Can

Anyone facing this problem also?
UN1T3D
post Jul 3 2017, 10:46 PM

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QUOTE(rexa @ Jul 3 2017, 02:13 PM)
I also cannot receive verification code from others.

Uber = Cannot
Wechat = Cannot
11street = Cannot

Grab = Can

Anyone facing this problem also?
*
Have you lodge report with customer service at 12273 ?

It is definitely weird if cannot receive wechat verification code becoz xox have wechat acoount ..... shocking.gif

chuahcs79
post Jul 4 2017, 01:26 AM

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From: Bolehland for sure ^_^


QUOTE(rexa @ Jul 3 2017, 02:13 PM)
I also cannot receive verification code from others.

Uber = Cannot
Wechat = Cannot
11street = Cannot

Grab = Can

Anyone facing this problem also?
*
Verification code for me all is fine. I mnp in from hotlink
frontierzone
post Jul 4 2017, 08:29 AM

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QUOTE(rexa @ Jul 3 2017, 02:13 PM)
I also cannot receive verification code from others.

Uber = Cannot
Wechat = Cannot
11street = Cannot

Grab = Can

Anyone facing this problem also?
*
Uber = N
Wechat = N
Whatsapp = Y

For me. This is very strange.
Might it be possible the number I bought is recycled from other user that's why got problem? Maybe MNP or something?

I bought the SIMpack online. I did not MNP anything myself.

This post has been edited by frontierzone: Jul 4 2017, 08:30 AM
rexa
post Jul 4 2017, 09:29 AM

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QUOTE(UN1T3D @ Jul 3 2017, 10:46 PM)
Have you lodge report with customer service at 12273 ?

It is definitely weird if cannot receive wechat verification code becoz xox have wechat acoount ..... shocking.gif
*
already made a report to onexox customer service. they blame the sender. call the sender and they blame the operator sad.gif
rexa
post Jul 4 2017, 09:32 AM

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QUOTE(frontierzone @ Jul 4 2017, 08:29 AM)
Uber = N
Wechat = N
Whatsapp = Y

For me. This is very strange.
Might it be possible the number I bought is recycled from other user that's why got problem? Maybe MNP or something?

I bought the SIMpack online. I did not MNP anything myself.
*
i also bought the new simpack online. don't know what's the problem. looks like the problem only happen to some user only
frontierzone
post Jul 4 2017, 10:01 AM

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QUOTE(rexa @ Jul 4 2017, 09:32 AM)
i also bought the new simpack online. don't know what's the problem. looks like the problem only happen to some user only
*
I email to their CS. They say will investigate yada yada, not reply yet.

QUOTE(rexa @ Jul 4 2017, 09:29 AM)
already made a report to onexox customer service. they blame the sender. call the sender and they blame the operator :(
*
So did they resolve the issue yet?

This post has been edited by frontierzone: Jul 4 2017, 10:11 AM
adiwarna
post Jul 4 2017, 08:11 PM

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Who wants to win an iPhone 7? Purchase Happy Hour shareable 5GB data for only RM30 and you could win an iPhone 7!

Purchase it today from 12.00 - 11.59pm by:

1. SMS <YES> to 23388/22111 or;
2. Onlinestore: bit.ly/1g6IqTY or;
3. MyXOX app

For more information to win the iPhone 7, visit:
bit.ly/SPBertuah

#HappyHour #SeasonPassBertuah
adiwarna
post Jul 5 2017, 11:35 AM

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Treat yourself to some Happy Hour! Purchase shareable 10GB data for only RM50 and you stand a chance to win an iPhone 7.

Purchase it today from 12.00 - 11.59pm by:

1. SMS <YES> to 23388/22111 or;
2. Onlinestore: bit.ly/1g6IqTY or;
3. MyXOX app

For more information to win the iPhone 7, click:
bit.ly/SPBertuah

#HappyHour #SeasonPassBertuah


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kaiserreich
post Jul 5 2017, 10:36 PM

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QUOTE(frontierzone @ Jun 30 2017, 11:11 PM)
Whats wrong if onexox cannot receive verification code for Wechat & Uber?
You guys can receive it?
*
Bought Simpack at ONEXOX Komtar.

UBER verification does not work for me. Tried to create a voopee number and that was able to receive uber codes funnily.
Whatsapp verification does not work.

This post has been edited by kaiserreich: Jul 5 2017, 11:24 PM
frontierzone
post Jul 6 2017, 11:09 AM

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QUOTE(kaiserreich @ Jul 5 2017, 10:36 PM)
Bought Simpack at ONEXOX Komtar.

UBER verification does not work for me. Tried to create a voopee number and that was able to receive uber codes funnily.
Whatsapp verification does not work.
*
I receive Whatsapp veri code = OK
Uber = Cannot
Wechat = Cannot

What is happening with OneXOX??!
The CS have not reply my complaint.
dr2k3
post Jul 6 2017, 01:07 PM

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From: Bermuda Triangle
what is the average speed for xox??

does it have 4G LTE?
adiwarna
post Jul 6 2017, 04:17 PM

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QUOTE(dr2k3 @ Jul 6 2017, 01:07 PM)
what is the average speed for xox??

does it have 4G LTE?
*
3g - 3-8Mbps
4g - 8-50Mbps

user posted image
adiwarna
post Jul 6 2017, 04:35 PM

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9 cent / min to all telcos

iPhone 7 up for grabs! Purchase Happy Hour shareable 333 minutes for RM30 and stand a chance to win an iPhone 7.

Purchase it today from 12.00 - 11.59pm via:

1. SMS <YES> to 23388/22111 or;
2. Onlinestore: bit.ly/1g6IqTY or;
3. MyXOX app

For more information to win the iPhone 7, visit:
bit.ly/SPBertuah

#HappyHour #SeasonPassBertuah
dr2k3
post Jul 6 2017, 04:58 PM

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From: Bermuda Triangle
QUOTE(adiwarna @ Jul 6 2017, 04:17 PM)
3g - 3-8Mbps
4g - 8-50Mbps

user posted image
*
hmm....after i port in from celcom.........i sometimes get EDGE...at best HSPA+ with XOX

never once go over to LTE

when i was with celcom, i get LTE signal all the time......

speed download max 1mbps.....upload 3-5 mbps.......

i change the APN to XOX...nothing helps.........any suggestion??
---------------------------------------------------------------------------------------------------------------------
ahh...called the customer service.....they reset something, i restart my phone, it backs to Normal.

thanks @adiwarna

This post has been edited by dr2k3: Jul 6 2017, 05:17 PM
adiwarna
post Jul 7 2017, 03:20 PM

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Last chance to win an iPhone 7 with a Happy Hour purchase! Get shareable 5GB data for RM30 today from 12.00 - 11.59pm and you may win yourself an iPhone 7.

Purchase via:

1. SMS <YES> to 23388/22111 or;
2. Onlinestore: bit.ly/1g6IqTY or;
3. MyXOX app

More information to win the iPhone 7:
bit.ly/SPBertuah

#HappyHour #SeasonPassBertuah
kaiserreich
post Jul 8 2017, 12:16 AM

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Anyone got issues with receiving bank TAC codes?
Called uob to inform that I am using XOX on Thursday.

Till now I stil cannot receive TAC codes from UOB.
adiwarna
post Jul 8 2017, 12:46 AM

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QUOTE(kaiserreich @ Jul 8 2017, 12:16 AM)
Anyone got issues with receiving bank TAC codes?
Called uob to inform that I am using XOX on Thursday.

Till now I stil cannot receive TAC codes from UOB.
*
New number/MNP?

I have no problem receiving bank tac

I'm using m2u, cimb, hlb, bsn, kfh, uob
kaiserreich
post Jul 8 2017, 12:53 AM

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QUOTE(adiwarna @ Jul 8 2017, 12:46 AM)
New number/MNP?

I have no problem receiving bank tac

I'm using m2u, cimb, hlb, bsn, kfh, uob
*
MNP.
Maybe just wait few more days for process to complete.

But the UBER thing is annoying for the new simpack. Dhave not check uber on this MNP number yet.

This post has been edited by kaiserreich: Jul 8 2017, 12:53 AM
adiwarna
post Jul 8 2017, 12:57 AM

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QUOTE(kaiserreich @ Jul 8 2017, 12:53 AM)
MNP.
Maybe just wait few more days for process to complete.

But the UBER thing is annoying for the new simpack. Dhave not check uber on this MNP number yet.
*
MNP got 2 weeks cooling period due to security reason

Normally will be okay within 3 working days

You may check with 12273 for assistance if problem still persist

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