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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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frontierzone
post May 3 2017, 02:37 PM

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Can anyone explain how does buying and using internet data works.
Say I buy a new simpack and reload RM10.
Now I have RM20.
If I just want to use maybe checking whatsapp and wechat.
frontierzone
post Jun 28 2017, 12:31 PM

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If you subscribe to say 500MB a month, if you finish 500MB before one month, can subscribe again for additional data?

And this one month means eg. today 28 Jun subscribe, it will be till 27 July?
frontierzone
post Jun 30 2017, 11:11 PM

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Whats wrong if onexox cannot receive verification code for Wechat & Uber?
You guys can receive it?
frontierzone
post Jul 4 2017, 08:29 AM

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QUOTE(rexa @ Jul 3 2017, 02:13 PM)
I also cannot receive verification code from others.

Uber = Cannot
Wechat = Cannot
11street = Cannot

Grab = Can

Anyone facing this problem also?
*
Uber = N
Wechat = N
Whatsapp = Y

For me. This is very strange.
Might it be possible the number I bought is recycled from other user that's why got problem? Maybe MNP or something?

I bought the SIMpack online. I did not MNP anything myself.

This post has been edited by frontierzone: Jul 4 2017, 08:30 AM
frontierzone
post Jul 4 2017, 10:01 AM

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QUOTE(rexa @ Jul 4 2017, 09:32 AM)
i also bought the new simpack online. don't know what's the problem. looks like the problem only happen to some user only
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I email to their CS. They say will investigate yada yada, not reply yet.

QUOTE(rexa @ Jul 4 2017, 09:29 AM)
already made a report to onexox customer service. they blame the sender. call the sender and they blame the operator :(
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So did they resolve the issue yet?

This post has been edited by frontierzone: Jul 4 2017, 10:11 AM
frontierzone
post Jul 6 2017, 11:09 AM

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QUOTE(kaiserreich @ Jul 5 2017, 10:36 PM)
Bought Simpack at ONEXOX Komtar.

UBER verification does not work for me. Tried to create a voopee number and that was able to receive uber codes funnily.
Whatsapp verification does not work.
*
I receive Whatsapp veri code = OK
Uber = Cannot
Wechat = Cannot

What is happening with OneXOX??!
The CS have not reply my complaint.
frontierzone
post Nov 7 2021, 01:46 PM

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Does Season Pass Account Minutes get used when you have RM 0 balance in MA & DA? Provided that the Line is active (Not Barred/Blocked).


frontierzone
post Jun 6 2022, 07:20 PM

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QUOTE(budi1413 @ May 30 2022, 07:12 PM)
true. xox signal nowadays so shitty. suddenly no network. got network also suddenly no data.
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Means XOX no longer worth? Unifi Bebas better than XOX now?
frontierzone
post Feb 10 2024, 06:42 PM

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May I know what does (A) means for Happy Hour Season Pass, xxxGB + xxxGB(A) + xxxMinutes?
frontierzone
post Apr 10 2024, 09:30 AM

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I dont received any SMS about 120 day topup. Also I am on Data FAT500 auto renewals, means I am immuned from this topup requirements?
frontierzone
post Apr 11 2024, 04:13 PM

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QUOTE(xinaixin @ Apr 10 2024, 02:14 PM)
Maybe you can take your phone to phone shop and ask them to help.
These RM30 top up every 120 days should be targeted to new prepaid users.

Existing users register onexox prepaid mainly because of their dealers promote "The longest prepaid validity and no need to top up till expiry date" but now feeling cheated by onexox when onexox change their T & C to top up RM30 every 120 days.
If you didn't have accumulate RM30 top up in the past 120 days and you didn't purchase the RM25 @ 365 days validity,

your prepaid should received the sms even though you have auto renewal data plan.

"Clause 74 shall not apply to Subscriber(s) whose mobile telephone number(s) are on any active validity package offered by XOX and PURCHASE by the Subscriber."
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I am currently on VALID25, so thats why no applicable that 120days reload?

frontierzone
post Apr 11 2024, 08:40 PM

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QUOTE(d3v073d_50uL @ Apr 11 2024, 06:57 PM)
You mean VALID 12 (12 months validity)?
That means, NO... not applicable..
You'll be receiving the reminder after the 12 months period.
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Yeah Valid12, rm25.
frontierzone
post May 19 2024, 01:03 PM

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Has there been any changes to Fat500 availability? Still extension?

 

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