QUOTE(jorgsacul @ Oct 7 2016, 11:13 AM)
Did u contact their CS for assistance?
QUOTE(kpfun @ Oct 7 2016, 11:17 AM)
I was asked for thumb print scan when updating my AS1M days ago.
I told the staff - it was a real stupid unnecessary step. What would be the damage of updating an account book?
The staff replied in a very polite way of saying - that how we secure our job in Maybank, in addition securing your money.
They want redundancy to make more people have jobs. I got it.
I wud opined thumb print for verification purpose is alright
Having said tat, if u know the teller, they will skip tis step