i noticed the cuttoff is around 6 July.

my payment on 5 July via mytnb app still properly reflected.


this page either obsolete since its pointing/querying info from its old billing system; or effectively all checking to be consolidated in its shiny mytnb portal, be it tenant or non-tenant (checkbill)

mytnb portal is just login portal. it doesnt know what tnb accounts you're having.

from inside, you need to add tnb account before viewing the details.

This post has been edited by cybpsych: Jul 25 2016, 04:02 PM

Total Amount Payable <RM0 won't have the [PAY] button. i dont have bill with exact RM0 amount to test.

there's no previous bills to see .

guess new system without legacy bills migrated over.

no idea. old portal not accessible anyway. check hardcopy bill lo

ditto.

recommended NOT to spend any this month these few days, take some time planning what/where to swipe.

generally, HLB's posting is +1 day after transaction taken place, so swiping on 31st July will flow to Aug's cb pool, e.g. end-month petrol pump if you're running low on petrol.

to have peace of mind, use from 1st Aug onwards.

unless uobpayonline explicitly mention to use the new 12-digit account number, i'd say still pay according to the old 14-digit account number.

p/s: Maybank already informed customers to begin using 12-digit for bill payments in M2U. grace period until 19 Oct 2016.


although tnb itself is currently accepting both 14-digit and 12-digit account numbers, for the time being, uobpayonline system need to be updated too.

one way or another, sooner or later, all connected systems (e.g. payment gateways such as uobpayonline or even ePay) will need to be updated.

i would see this in a simplistic manner: your RM1.50 extra cb and RM15 less spending, has different value to me and to others.



This post has been edited by cybpsych: Jul 28 2016, 04:44 PM

probably they've credited the missing RM1 cashback?

for July cashback, what was the "earned" cashback displayed on the description?

try compare the earned amount vs credited amount.



previously, your missing cashback was in Petrol category. Does the credited cb amount is RM1 more than earned?

This post has been edited by cybpsych: Aug 1 2016, 09:53 AM

ur 13+29+53 is the correct way to count cashback; not 10% from 935.01

that's why i said 13+29+53 is correct liao. so, no extra RM1.

the previous month's cb is weird. something's wrong somewhere

it's not about which floors gives which category .. but it's HOW the cc terminals being used and swapped around; especially for festive promos.

This post has been edited by cybpsych: Aug 1 2016, 10:30 AM

received yesterday in blue envelope

i cant activate via sms.

i called the IVR number instead.

haiya don't care la. as long as activated and pin , done deal.

my latest 30% dining cb was contributed from McD's using mach+paywave on Saturday night

mine dining was in week 11

do not confused between credit card's history (hlconnect) vs merchant's history.

when you made payment to DIGI on 1 Aug, the "shown in history on 1 Aug" <--- inside digi history or hlconnect?

payment made to digi (or maxis or umobile) will be reflected immediately, however the updates in cc account/hlconnect may take few days to be updated. reason: per MGM's above.

thus, petrol swipe on 1 Aug, may take few days to get posted in cc account (note: hlconnect will be reflectedd the next day).


another way to know if transaction already posted is to observe the reduction of Credit Limit amount.

if still worried, call CS to verify the status of the petrol transaction.

instead of keep bombarding uobpayonline whether it accept tnb's new 12-digit account number, why not ask uobpayonline ?

*update: called uobpayonline, they said they've updated & tested payment to tnb's new 12-digit account number for about 1 week now. he has not received anyone complaining about it perhaps you all keep complaining to uobpayonline to investigate. i told him i called just for his FYI about "invalid account no." issue.

This post has been edited by cybpsych: Aug 4 2016, 02:22 PM

previously myTNB Mobile App already not eligible.

since the new myTNB Web Portal seems to be using same payment gateway, so you're the first (i think) confirming this payment channel not tagged as UTILITIES category.

btw, you chose UTILITIES category for your Wise card, right?

unlikely, because Wise card depends on the exact MCC registered to the cc terminal.

petrol kiosk has different MCC than service station/counter; and Wise only detects petrol kiosk MCC. read the T&Cs.

TM bills (streamyx/unifi) are not in any of the Wise categories. and no, not UTILITIES also.

there's a workaround IF...

1) you're nearby/accessible to Sam's Groceria outlets.
2) one of your categories is GROCERY

if both conditions are YES, then pay your tm bills there. the payments will be categorized as GROCERY (due to Sam's Groceria registered MCC).

then you're out of luck.

try getting another card? UOB VOX?