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 Very bad RMA for Sapphire GPU

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SUStlts
post Jul 17 2016, 08:03 AM

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just need to be carefull with POWERCOLOR brand next buy(lazy to change or modified the box)...its not AMD fault
SUStlts
post Jul 17 2016, 11:58 AM

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QUOTE(damien5119 @ Jul 17 2016, 11:55 AM)
check gpu-z, if its really 1024, i would try to RMA the card
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confirm is 1024sp at cpuZ
its in RMA for "no video output" problem aready 27 dayz
SUStlts
post Jul 17 2016, 04:57 PM

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QUOTE(PowerSlide @ Jul 17 2016, 04:55 PM)
sure good news for you

tell you card EOL ask u topup for r7 370, also you cannot complain the sp anymore..case close  tongue.gif
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they have so many more stock for this card bcause its a 2015 product from amd.i checked at gpuboss info mega_shok.gif
SUStlts
post Jul 27 2016, 09:07 PM

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i am still waiting for my rma gpu =(
SUStlts
post Jul 28 2016, 06:46 AM

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QUOTE(PowerSlide @ Jul 27 2016, 11:34 PM)
didnt chase them? rma in malaysia is always slow  sweat.gif

do keep post here for any news ya
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i follow up every week
to my obsevation
send to dotatech (2days )to send to achiva distubutar>>achiva (2weeks) in warehouse only send out to taiwan...fak them really dispointed for this time line waste time facker
SUStlts
post Jul 28 2016, 11:39 AM

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yea just got cal from dota tech.my gpu is ready to collect total prosess time is 38 day for powercolor brand....for future buyer keep in mind ya
SUStlts
post Jul 28 2016, 01:31 PM

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QUOTE(PowerSlide @ Jul 28 2016, 01:26 PM)
good news! but the SP how? powercolor con job? lol
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the sp issue kpdnkk say need to report at tppm/kpdnkk...and they ask me wat i wan from it..i say change of product.but they say easyier to request for refund..which i deciline. so in short i drop the case la...my intention wan to change to free r7 370 like that.with the same price...
SUStlts
post Jul 28 2016, 07:45 PM

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QUOTE(PowerSlide @ Jul 28 2016, 04:57 PM)
should ask for big compensation, less SP is cheating and the less SP make your gaming experience not good..should ask for a RX480 replacement  brows.gif
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sad day for me
got back test got new problem,
btw they change other gpu for me i saw different serial number,different cooler,got back plate,and stranglly got 1280 SP now laugh.gif
but need to send back to dota tomolo bcause after a few minute use the gpu it will frezze the screen and its fan stop spinning....haiz i am facking tired of this shit liao


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SUStlts
post Jul 28 2016, 09:01 PM

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after i google that picture..it is a r7 370 ..no wonder ts 1280 sp
http://www.powercolor.com/us/products_features.asp?id=583
but y my system regonize it as r9 200?
SUStlts
post Jul 28 2016, 09:20 PM

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QUOTE(Acid_RuleZz @ Jul 28 2016, 09:17 PM)
Happen when idle or gaming?
Don't think so because 370 = 265 = 7850 so it only have 1024sp.
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happen randomlly..i haven even start to game yet..normal surf lyn also will come out the screen of death
SUStlts
post Jul 28 2016, 09:21 PM

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i am really dispointed with powercolor man... all this wait....and wait again haiz
SUStlts
post Jul 28 2016, 09:25 PM

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QUOTE(PowerSlide @ Jul 28 2016, 09:22 PM)
good you get a newer card but still problem  doh.gif

got make sure you plug in everything? haha
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ofcourse got...it was ok for like 15 minute then screen of death come out...both fan stop spinning...
SUStlts
post Jul 28 2016, 09:32 PM

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btw the palit and sapphire distubutor is same company ka?conversat something like that
SUStlts
post Jul 28 2016, 09:38 PM

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QUOTE(Acid_RuleZz @ Jul 28 2016, 09:35 PM)
probably power related. hmm.gif
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at dotatech shop...b4 i take i got ask them to test...same problem
but some how after few test manage to run a prime(stress test this gpu) for few minute and it pass...and then i tell him i go back try see how 1st console.gif
SUStlts
post Jul 29 2016, 04:23 AM

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since palit 1060 arrive today at dotatech.might as well grab 1 . fak this powercolor brand once and for all

This post has been edited by tlts: Jul 29 2016, 07:23 AM
SUStlts
post Jul 29 2016, 04:45 AM

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QUOTE(adilz @ Jul 28 2016, 11:00 PM)
Feel for your bro. Your PC specs looks okay, so is your PSU (unless its failing which I don't know how to check). I hope its software/ driver problem rather than hardware.

I know you have installed latest driver. Can I suggest if you can try DDU uninstall the driver again. But after restart, don't install AMD driver. Since you're on Windows 10, try see if Windows will update the driver from its own repository. If it can, see how it work after that. If still BSOD, I also can't say anything else.

Also, maybe you can try looking at Event Viewer (under Administrative Tools). Look for event log Error or Critical that happens just around the time you PC BSOD. It may or may not reveal the cause. If there's some error code or information, maybe can google.

[attachmentid=7197819]
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i just done DDU and let microsoft find driver so far not yet BSOD



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SUStlts
post Jul 29 2016, 04:58 AM

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HD 8xxx rclxub.gif


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SUStlts
post Jul 29 2016, 05:28 AM

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after using AMD AUTO DETECT to find driver same problem happen.but if use microsoft driver..i cant play diablo it will say need to update driver
SUStlts
post Jul 29 2016, 08:17 AM

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QUOTE(adilz @ Jul 29 2016, 08:02 AM)
Ok. At least something. Check which driver version that Microsoft installed?  And see if you can find the same version from AMD.  I'm beginning to suspect,  the GPU BIOS and current driver issue.
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aready remove gpu....as a end user.i should not need to do this anyway.even if i found the correct drive,evey time i check for update driver.this issue will come out again.btw gonna send to dotatech again today haiz
SUStlts
post Jul 29 2016, 08:17 AM

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i aready post at thier fb.
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