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 Official TM ÜniFi High Speed Broadband Thread V26

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jolmy
post Jul 2 2016, 01:05 AM

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QUOTE(skyfusion @ Jul 2 2016, 12:34 AM)
ohhh ic worth and good deal is it. i just want to check coz i read somewhere in this thread some forummer got RM169 offer. thanks alot
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QUOTE(fruitie @ Jul 2 2016, 12:36 AM)
Yes but very few got at 169. Chances for you to get might be lower because you are already paying more than that, TM will not make you pay lesser. tongue.gif

I'm also paying 179 excludes GST for 30Mbps.
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I remember I read somewhere that those who got the RM169 offer is only for 2 years, thereafter revert to RM199. Unlike RM179 which is perpetual.

Can someone confirm?
jolmy
post Jul 3 2016, 12:02 AM

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QUOTE(amirudin920927 @ Jul 2 2016, 10:36 AM)
Hoping that maybe after 2years more faster package will be launched and this will remain, like unifi 5Mbps free upgrade to 10Mbps..  brows.gif
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TM better do something to upgrade the infrastructure at buildings using VDSL2 (such as VDSL2 vectoring) or better still install fibre. Else, VDSL2 users will end up with only 30Mbps for some time to come.
jolmy
post Jul 3 2016, 12:03 AM

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QUOTE(fruitie @ Jul 2 2016, 11:28 PM)
Well I have friends who went for Maxis due to cheaper price and regretted. I don't use P2P too but I know Maxis has this blocking. For me and those I knew made the correct choice to choose UniFi over Maxis.
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I wonder if new users still go for Maxis Fiber now since their debacle with their mobile service plan recently...
jolmy
post Jul 12 2016, 10:03 PM

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If I am not wrong, if warranty for router, IPTV STB, DECT phone over, you can get it replaced for free but with 2 years contract renewed.

Can someone confirm this?? Correct me if I am wrong.

By the way, I guess it's better to just buy your own router.

QUOTE(wongsf @ Jul 12 2016, 06:56 PM)
How to get a new router from Unifi?
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QUOTE(zher4883 @ Jul 12 2016, 07:35 PM)
Claim that your router having unintended reboot if your device still under warranty.
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jolmy
post Jul 13 2016, 09:37 PM

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QUOTE(calvinlaw510 @ Jul 12 2016, 11:32 PM)
if under warranty, you can get replaced for free without contract renewed. if over warranty period you still can get it replaced for free but with 2 years contract renewed.
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I have a one year warranty that expires in September due to I upgraded to Adv 30.

Now I just hope my IPTV STB spoils soon so I can get a new one replaced! Still using the very first model from Huawei!
jolmy
post Jul 14 2016, 08:46 AM

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QUOTE(jusbella @ Jul 14 2016, 07:39 AM)
The first gen stb is legacy now and it's still the best!
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The current Android STB not good??
jolmy
post Jul 17 2016, 11:39 PM

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QUOTE(fruitie @ Jul 17 2016, 10:49 PM)
Nope. When you call, they will tell you no longer valid.
100 using your fixed TM line (free) or 03-2241 1290 if use mobile or from overseas (chargeable).
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now can call 03-2241 1290? That's even better!

I remember calling 1300888123 few months ago when my UniFI down for 2 weeks and end up paying more than RM20 for all the calls!!

I do remember 1300888123 is in lieu of 100 if calling from mobile.


jolmy
post Jul 17 2016, 11:57 PM

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QUOTE(fruitie @ Jul 17 2016, 11:43 PM)
These days a a lot of mobile phone packages come with free unlimited calls to local fixed no. laugh.gif
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Ya, depends on which package one sign up to for their mobile plan.


jolmy
post Jul 18 2016, 09:25 PM

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QUOTE(Senrose @ Jul 18 2016, 03:56 PM)
Is there any benefit setting up unifi to use ipv6 instead of ipv4?
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Yup, IPv4 is basically run out in Asia Pacific.

And you should enable IPv6 on your network if available (in the case of TM, yes)

However, unless you have issues accessing IPv6 enabled networks such as Facebook & Google, you should just use it. I don't have any issues with it unlike some forumers have that.

In that case, then you may want to disable it as suggested.

QUOTE(OKLY @ Jul 18 2016, 04:21 PM)
jolmy
post Jul 20 2016, 07:51 AM

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Realized from my router log that my connection was disconnected for 20 minutes from 2.50am to 3.10am.

And after the reconnection, I noticed changes in the IPv6 addresses assigned.

Previously, both the WAN IP and LAN subnet are assigned addresses in 2001:e68:5416::/48 block.

However, now I can see my WAN IP is assigned address in the 2001:e68:5084::/48 block while my LAN subnet in the 2001:e68:5444::/48 block.

Anyone notices the similar scenario above?
jolmy
post Jul 20 2016, 06:50 PM

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fruitie I remember some time ago you shared here that you no longer get 30Mbps or more, but only around 28Mbps. Is it still the same for you now?

Last night it seems TM did some maintenance and since then I have been getting IPv6 addresses from a different block 2001:e68:5444::/48 instead of 2001:e68:5416::/48, and even the IPv4 addresses come from blocks that I never get before.

And now, no matter how many times I reconnect, all my speed test also around 28Mbps, just like what you had last time.

This post has been edited by jolmy: Jul 20 2016, 06:50 PM
jolmy
post Jul 22 2016, 09:10 AM

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QUOTE(fruitie @ Jul 21 2016, 11:59 PM)
Yes because tak pernah guna and all suddenly ask to replace. Like tak logic. tongue.gif
Really no better way than "accidentally" used a higher power adapter? sweat.gif
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I once asked if they can replace for me when they were replacing my modem (BTU) earlier this year. They said, provided rosak, they cannot just simply replace else they will be questioned for replacing a working unit!
jolmy
post Jul 22 2016, 09:52 AM

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QUOTE(fruitie @ Jul 22 2016, 09:40 AM)
laugh.gif It's OK, I already got the newer HyppTV box. biggrin.gif
My friend is not using it and has given to me. rclxms.gif
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I wonder if it works if you plugged it in for HyppTV service.

Last I heard, the MAC address is tied up to your account and if you use a different unit, it won't work.


jolmy
post Jul 22 2016, 11:15 PM

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QUOTE(SilentForever @ Jul 22 2016, 09:13 PM)
I am still kind of a LAN person. I was certain that he will get at least 20-25mbps haha.
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More appropriate term is Ethernet cable (or Unshielded Twisted Pair [UTP] cable). Your Wi-Fi is actually a type of LAN too, we call it Wireless LAN or WLAN.

And I agree with you. Staying in a highrise condo, I gave up on getting optimum speeds on WLAN (in particular 2.4GHz). 5GHz works quite well provided I am close to the wireless router/AP but when moving further away or in another room, of course understanding how 5GHz works, the signal weakens.

I now only use Ethernet cable to connect my laptops & devices with Ethernet ports whenever possible, such as in my living hall. However, at other rooms, I use HomePlug to bridge them.

And Wi-Fi is only used to connect devices such as smartphones or devices that do not have Ethernet ports.
jolmy
post Jul 22 2016, 11:23 PM

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QUOTE(ad2000 @ Jul 22 2016, 10:49 PM)
what's wrong with using Lan for short distances? WiFi congested?  blush.gif I choose Lan over wi fi even though my router is about 2 meters away from my desk and certainly I am not brain washed  biggrin.gif
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Good choice! In fact, even if I am seated right next to the wireless router, I will still connect an Ethernet cable to it to my laptop!

One useful info about wireless. Sometimes, I do drop by cafes and enjoy a cup of latte and connecting my laptop to the Wi-Fi hotspot to do some work. When the cafe is not crowded, the connection is stable & fast (I am talking about cafe with UniFi connection here).

But at times when the cafe is crowded with at least 10 or more people inside, the connection became unstable!

This explains another weakness of Wi-Fi. You may be in an area that is not crowded with neighboring APs such as in a highrise condo. But having 10 or more people connecting to an AP is enough to cause issues to you.
jolmy
post Jul 29 2016, 08:58 AM

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QUOTE(hasif63 @ Jul 28 2016, 11:14 PM)
Hi guys

Anyone of you experience any slow connection? Area seri gombak.

Mine could not even load speednet and even if it does, the speed is not even 1mbps. I am currently on vip10 now and my router is dlink dir650 from tm
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Are you on wireless when you do the speedtest?

Try using cable and see. This will iron out if it is really TM's problem, or if it is the wireless interference issue at your side.
jolmy
post Jul 31 2016, 01:31 PM

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QUOTE(mivec_blast @ Jul 30 2016, 11:43 PM)
3 - 4mb only, not even 20mb.....hmmm
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QUOTE(mivec_blast @ Jul 30 2016, 11:43 PM)
high ping till 600 - 700ms tonight....
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connect using cable or wifi??
jolmy
post Aug 7 2016, 08:05 PM

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I remember being told that another option is to have contract renewed for another 2 years and have your equipment replaced for free, if you no longer have warranty.

Wonder if anyone can confirm this?? I have been hoping that my IPTV STB breaks down so that I can get a new one while my warranty expires in 1 month...

QUOTE(calvinlaw510 @ Aug 7 2016, 11:29 AM)
I ask at TM Point before, it's around RM300++ if after 1 year warrenty
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QUOTE(wongsf @ Aug 7 2016, 06:19 PM)
If you recently  upgrade you would have another year warranty.  Call Customer and check your status.
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jolmy
post Aug 7 2016, 10:58 PM

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QUOTE(ahsam1212 @ Aug 7 2016, 10:32 PM)
Recently having very frequent online n offline problem. Wonder if it's my modem or router problem? Using the ZTE standing modem n l7 nr 2000 router (provided by tm if not mistaken). Any idea?

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does the DSL link blinks when disconnection occurs??
jolmy
post Aug 8 2016, 10:21 PM

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QUOTE(ahsam1212 @ Aug 8 2016, 01:34 PM)
DSL on modem doesn't blink. Is it modem or router problem?
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Could be router problem, but could also be something wrong with TM side.

But definitely not your modem.

Another thing, during the time you are disconnected, is your HyppTV working?

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