Well, I have this issue since Day 1 I subscribed UniFi in 2011.

One thing to note, HyppTV streams using UDP Multicast (UDP has no reliability, loss segments will not be retransmitted)

why not get your own router?

Depending on your budget, one of the various models from Asus.

There are models less than RM400 such as the RT-N12HP & RT-N14UHP which you can consider. Since you are not a heavy user, these models should be just nice - it's without dual band & Gigabit Ethernet anyway.

If budget is really a constraint, try some of the TP-Link models. However, be forewarned that the TL-WDR4300 (dual band + Gigabit) is quite bad for wireless performance, but the cheaper TL-WR841ND (less than RM100 but without dual band & Gigabit) is quite good.

You need to set DNS for IPv6 as follows:

2001:4860:4860::8888
2001:4860:4860::8844

TM will replace the modem for you. Lifetime warranty provided the damage is NOT caused by you.

But in case your modem is replaced, better log in to your OCC account billing section after a few days. Check if there is an unbilled amount of RM500 (the amount you see may be different if you have other unbilled items, but having an unbilled amount of RM500 or so is abnormal for most subscribers).

It happened to me, somehow I am almost being billed for modem replacement, which is RM500 (excluding RM30 GST). If you see that, suggest you Tweet @TMConnects about this issue before it is charged to your bill. In my case, they resolved it within one to two weeks and the amount is waived in time before the next bill.

not just the basic channels, but one of the HyppTV packs (premium channels) that you have chosen.

Nope, it is always tied up to your HyppTV Advanced & Pro packages, although it appears as separate item in your bill.

The 1 year contract for HyppTV basically means if you terminate your UniFi service within the 1 year, you will need to pay the remaining subscription for your HyppTV (And of course RM500 for UniFi service termination)

I once used the WDR4300, the firmware actually does have IPv6 support. However, in UniFi mode it does not.

Be sure it's not your problem but TM's problem then only call TM.

Had this issue once a while, but recently ok. Using IPv6.

Sometimes when having issue on web, but on mobile app is ok.

I wonder if it's really TM's problem, or just FB's server problem.

If I remember correctly, there is one time charge (something like RM10 if not mistaken) for downgrading HyppTV pack, but free if upgrading.

Guess this must be a replacement for the Astro SUpersport channels.

Let's put it this way. IPv6 is the next generation IP technology that will gradually replace the current IPv4.

IPv4 addresses are running out, in particular in Asia Pacific, there are no more available IPv4 addresses to be allocated to ISPs, result is ISPs are resorting to use private addresses (hence double NAT) which although works, is not ideal.

So is it important for UniFi users?? Yes & No.

No, because at the moment, the existing IPv4 network still works.

Yes - the transition to IPv6 has already begun and we should be gradually adopting it from now on as the day will come in the future when IPv6 will fully replace IPv4. So, why not start now, if you can??

Using Asus RT-N56U (latest firmware) with no problems with IPv6 at all.

Previously was using Asus RT-N12HP (latest firmware) also with no problems with IPv6!

Perhaps, a survey can be done on to find out what are the router model & firmware version each person who is using/not using IPv6. This perhaps can be used to create a list of router brand/model/firmware that probably caused the issues with IPv6 and perhaps some recommendations of routers that properly support IPv6 can be made.

Perhaps be specific: you want UniFi Advance 30Mbps with Aneka/Ruby/Varnam (choose one)

Someone should conduct a market survey to find out how many UniFi Advance/Pro subscribers actually watch HyppTV.

I'm one of those who actually watch - on Ruby Pack.

Actually I am wishing HyppTV can give Astro a run of their money so that the pricing for both can be kept low and HyppTV can include better channels in future.

At the moment, those highly demanded channels are almost always only available on Astro due to their virtual monopoly.

Anyone notice that once a while, UniFi will be down from several minutes to about an hour, usually happens around after midnight such as 12.30am onwards??

I had noticed this many times in my router log, there is no fixed interval how often this happens. Sometimes once or twice a month, sometimes you won't see this for several months.

Last night I noticed that again and noticed that while Internet access & VoIP are both down, IPTV is still working.

Wonder if it's a network fault, or just TM doing some maintenance ..

If it's really just TM doing some maintenance, it will be good if they come up with a system that notifies us of an impending downtime due to maintenance, at least an email notification or SMS.