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 U-Mobile Thread V7, www.u.com.my

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saitong09
post Jun 10 2016, 10:47 PM

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QUOTE(degraw1993 @ Jun 10 2016, 10:44 PM)
what do you mean by port over? sorry but i don't really understand since this is my first time using new telco. the reason i tried bcs of its quota. topup 10 then get 1 free gb. compared to prepaid maxis..... sigh really waste money for its internet plan
*
port over means use back the existing mobile number on any network subscriber you want
degraw1993
post Jun 10 2016, 10:50 PM

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QUOTE(saitong09 @ Jun 10 2016, 10:47 PM)
port over means use back the existing mobile number on any network subscriber you want
*
how to do that? just go to ur previous telco centre?
saitong09
post Jun 10 2016, 10:54 PM

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QUOTE(degraw1993 @ Jun 10 2016, 10:50 PM)
how to do that? just go to ur previous telco centre?
*
No, go to the new telco you want. They will do for you
degraw1993
post Jun 10 2016, 11:02 PM

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QUOTE(saitong09 @ Jun 10 2016, 10:54 PM)
No, go to the new telco you want. They will do for you
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does some place have lte? i've already on my lte and sent lte on but still didn't gt lte
saitong09
post Jun 10 2016, 11:13 PM

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QUOTE(degraw1993 @ Jun 10 2016, 11:02 PM)
does some place have lte? i've already on my lte and sent lte on but still didn't gt lte
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yeah, not all places have LTE
WongPhan
post Jun 10 2016, 11:48 PM

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Yup. Including my old house. The other one is okay.
Ma_poter
post Jun 11 2016, 07:32 PM

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umobile at kota damansara area signal got any improve?
Rudd
post Jun 11 2016, 09:20 PM

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how do I disable umobile from sending monthly bill to my house? (this was charged to user right)

can i opt for e-bill via online customer service?
donthaosiaolau
post Jun 12 2016, 11:07 AM

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Hey guys, I am a P70 user and I have a question regarding the bill amount that I recently received. Although the invoice period is from 1/5/2016 - 31/5/2016, but the montly charges for 1/06/2016-30/06/2016 were included inside the bill.

My question is u mobile double charging me?


P/s: i have the same problem when I was using my U28,the charges for 01/03/2016-31/03/2016 both included in February and March bill.


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WongPhan
post Jun 12 2016, 01:33 PM

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QUOTE(donthaosiaolau @ Jun 12 2016, 11:07 AM)
Hey guys, I am a P70 user and I have a question regarding the bill amount that I recently received. Although the invoice period is from 1/5/2016 - 31/5/2016, but the montly charges for 1/06/2016-30/06/2016 were included inside the bill.

My question is u mobile double charging me?
P/s: i have the same problem when I was using my U28,the charges for 01/03/2016-31/03/2016 both included in February and March bill.
*
Probably like Astro. We're being charged for the coming month.

Did you remember paying for the repeated charge though? Could be that it appeared again because you never paid for it previously.

This post has been edited by WongPhan: Jun 12 2016, 01:39 PM
WongPhan
post Jun 12 2016, 01:35 PM

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... (Double-posting)

This post has been edited by WongPhan: Jun 12 2016, 01:37 PM
eeeglow24
post Jun 12 2016, 01:38 PM

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QUOTE(Rudd @ Jun 11 2016, 09:20 PM)
how do I disable umobile from sending monthly bill to my house? (this was charged to user right)

can i opt for e-bill via online customer service?
*
Just call or email customer service (on the website) and ask them to stop itemised paper bill and let you opt for e-Billing.

However, if you just received your first bill, it will will take another 2 bill cycle for e-bill to take effect. That means, for the next 2 bills,you'll still be charged the RM3 and on the third month no charges will be incurred.

So my advice to you is better call/email them asap to opt you in for e-bill.
ciwi1166
post Jun 12 2016, 01:56 PM

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better change to e-billing.

those hardcopy gonna cost u. sweat.gif
Klemann C
post Jun 12 2016, 06:06 PM

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Hi,
Just to ask, i noticed my USSD menu auto changed to Mandarin.
Anyone know the correct code set back to English?

Thanks
betaray
post Jun 12 2016, 08:22 PM

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QUOTE(Klemann C @ Jun 12 2016, 06:06 PM)
Hi,
Just to ask, i noticed my USSD menu auto changed to Mandarin.
Anyone know the correct code set back to English?

Thanks
*
Try
U Mobile prepaid: *118*6*6#
U Mobile postpaid: *118*7*4#

Klemann C
post Jun 12 2016, 09:42 PM

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QUOTE(betaray @ Jun 12 2016, 08:22 PM)
Try
U Mobile prepaid: *118*6*6#
U Mobile postpaid: *118*7*4#
*
Thanks bro, tried but still doesnt work.
ciwi1166
post Jun 12 2016, 10:12 PM

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QUOTE(Klemann C @ Jun 12 2016, 09:42 PM)
Thanks bro, tried but still doesnt work.
*
get someone who read mandarin to change language option..
betaray
post Jun 12 2016, 11:08 PM

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QUOTE(Klemann C @ Jun 12 2016, 09:42 PM)
Thanks bro, tried but still doesnt work.
*
Attached Image
What phone are you using? Choose 2 to change to English.
Klemann C
post Jun 13 2016, 12:51 AM

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QUOTE(betaray @ Jun 12 2016, 11:08 PM)
Attached Image
What phone are you using? Choose 2 to change to English.
*
I'm using note 4, btw is this *118#7?
betaray
post Jun 13 2016, 10:09 AM

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QUOTE(Klemann C @ Jun 13 2016, 12:51 AM)
I'm using note 4, btw is this *118#7?
*
Are you using prepaid or postpaid? If prepaid, dial *118*6*6#. Postpaid, dial *118*7*4#. Look closely where to place * and #, the placement is important. It is not *118#7 as you typed.

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