Getting owners to share experience on previously owned TVs and whether it has caused phobia to buy another TV from the same brand

When you go to shops, some sales will say "This brand no good/This brand a lot customer complaint" as well as "This brand no complaint so far/This brand as far as I know no issue"....

Personally I have a 32" LCD from Sharp (6 years) and a 42" LED from Sony (5 years). Both still going strong

This post has been edited by OPT: May 12 2016, 09:34 PM

32" LCD from Toshiba (8 years) still good and a 40" LED from Samsung (3 years) built-in speaker not that good.

This post has been edited by sonic31s: May 12 2016, 09:42 PM

My Toshiba Plasma 48' bought in 2009 or early 2010 still running strong and without any problem..... Worth buying one....

Phail! Where's >Xiaomi?

MiTV not officially selling in Malaysia leh...

TV's...

20 years ago, CRT tv's last 15-20 years.

today, LCD-plasma-LED... normal home usage, not trashed or left in store...

if last <5 years - piece of crap.

5-8 years - normal, expectancy.

>8 years - excellent.

imo.

I think early adopters of LCD/Plasma should be going into their 2nd or 3rd unit by now...

Early Plasma's famous for burn-in issues...

I still using my 32" Sharp LCD since 2006.

Wow, extremely value for money!

Or is it you seldom use?

Wow 10 years

Still using for few hours daily. Old or 1st.gen LCD,quality better.

My Samsung 40" LCD is giving me problem.. Now 7 years and it refuse to die... Then where got excuses to get a better one?

my sharp bought 2012 spoilt recently...
anybody know any repair shop that i can send?
it is a sharp aquos 3d LCD 46/48"

Sony Bravia LCD KDL-32D3000 (2007) amazingly still ok

Sony Bravia LED KDL-40NX803 (2011) still ok except if switched on too long will give vertical lines (started last month), if let it cool a bit then back to ok.

Samsung 4K UA48JU6000K bought last year obviously no problem just yet.

LG 4K 49UF640T bought last month, yet to give me any trouble.


I think the poll somehow will give us some idea which brand people buy most, consequently more people will report its problems. Samsung marketing has been so good for the past few years, more people buy Samsung as compare to more expensive Sony, thus reflect more reports on Samsung. Furthermore people (including me) tend to believe brand like Sony put more attention to quality as compared to other brands.

But this time I just want to test Korean brand like Samsung and LG and see their reputation.

This post has been edited by nikrizal: May 15 2016, 02:10 PM

I bought a 40' Samsung Slim LED Smart TV Series 5 in 2012 and it's still running strong. Used everyday usually from morning to 3pm and 5pm till midnight

Yeah, I'm just like you. Sony is supposedly better QC. Heard a lot of negative feedbacks reading Korean brands, though I have yet to purchase a Korean brand TV before.

Would I ever buy a Korean? Most likely not, considering a TV lifespan can go as long as more than a decade...

Apart from Sony, used to have Toshiba, Philips CRT...not too impressed.

Sharp? Had one before, was okay. May just opt for an entry level Sharp again in near future, as opposed to Samsung, LG, Toshiba, Philips...

By the way, you seemed like a person who's particular with brands/display QC...What do you think of those 4Ks that you had bought? Is it better in display over Full HD at below 50 inch?

This post has been edited by OPT: May 15 2016, 04:59 PM

I'm positive that 4k display is much better provided you are watching native 4k content (for me Netflix & Youtube 4K videos). Even with TV below 50" you will notice the difference. 4K TVs have four times more pixel than full HD thus you'll experience more clearer pictures/videos.

I can confirm that in 4K tvs the image has more detail than that of 1080p tvs. You'll be able to see details of threads on clothes, amazing details of hairs and overall edges around objects are much smoother.

I've read somewhere that certain viewing distance is quite crucial if you really want to experience the difference between 4K and 1080 quality. For 50" 4K TV, the viewing distance is around 2.0 meters, which is happening to be in my case . Beyond that you'll need a larger tv.

Great. It's a pity Sony 4K are priced quite premium as compared to Korean's. If I ever buy a 4K, then most likely it will be Korean then...

I'm very particular at the display quality, but I don't think I will watch 4K content soon cause as it is I'm mostly watching 720p content.

Hmm, would be interested in how 720p looks like in a 4K tv...

This post has been edited by OPT: May 15 2016, 07:59 PM

I bought Toshiba 55inch l5550 and having bad uniformity issue so return it back and bought sharp 50inch 630x actually the different is so much noticeable...u will feel the colour and everything smooth actually for my viewing distance 55inch is the best but because of budget I downgrade it.. but for few days I regret for downgrade it but the picture quality and smoothness make me feel good....720p or 1080p movie on youtube its so good its very clear...if u sit far from your 4k tv still u will notice the smoothness..

if u r watching mostly 720p, save the money, don't get a 4k tv.

4k tv is good for "1-step" upscale, i.e. 1080p->2160p.

but not "2-steps".

720p comes out ok, but the tv is underutilized.

hypptv, astro signals are 1080i, better than 720p, they come out quite good on a 4k tv.

4k material is best, of course but is rare.

next best... 4ktv upscales full 1080p videos like bdmv's very well, gets close to 4k.

well explained!

This post has been edited by sivanathan04: May 16 2016, 12:40 AM

Surprisingly, I myself can't view the polls!

I thought no one has voted until I logged in through another device and saw the votes

I think it's because I have yet to vote - My TVs are still working fine, thus it's unfair to give a bad vote to any brand

Saw Samsung and LG being the highest votes for problematic TV...

as for me , its unfair to say which brand is the most problematic , as my samsung 4 years LCD tv still fine since the day bought it , i believe its depending on luck , when the time come to k.o its nothing we can do , all brands are like that , nothing will last longer nowdays

that's when warranty/extended w/insurance comes in,

rm1-2k, no bother, just junk if it fails right after normal warranty.

>rm3k, should consider.

yes

For someone who has yet to purchase extended warranty...

1. If TV rosak within warranty, you sent in for repair, thus 2-3 weeks no TV?
2. Normally extended warranty is for how many years? 2-3 yrs? How frequent will TV rosak within 2 - 3 years?

1. same like car no? accident, workshop, no car...

2. some tv's come with 1, some 2. some can add 1, 2, 3.
depends on tv, outlet, seller...

you must have experienced breaking down RIGHT AFTER std warranty expires!

like i say, for a tv, 5 years is min expected. 6-8 good, >8 excellent.

My TV so far so good, belum rosak , no add on warranty because they were cheap in the first place, and it would pain me to be without TV for a long period - I would rather go out and straight buy a brand new TV

This post has been edited by OPT: May 16 2016, 10:39 PM

technically, a tv's life is described as xy,000 hours of operation.

so, if u use it lightly, can last a long long time.

but in reality, so many things can go wrong...

for users like me that use a 5-10 hours a day, get extended warranty for costly tv.

need it to last 5 years min.



but yes... if buy cheap-cheap tv, can change all the time.

This post has been edited by AVFAN: May 16 2016, 10:45 PM

Getting extended warranty is ok for me, just cannot be without TV for extended time

Not sure about other people, but my house only 1 TV. Of course, if house each room got one TV, then its another story

TVs nowadays usually have two years warranty. If you need more then you need to buy additional warranty.

I bought additional 3 years warranty for my Samsung 4K so it has 5 years warranty. It cost me around RM300 from Seng Heng.

The other one, LG, I just stick for 2 years warranty, just hope nothing will happen in 5 years time

LG plasma 720p 50" bought in year 2007 stll fine, but my brother and friend bought samsung LCD/Plasma same time already using their 3rd set now.

So I dare not touch samsung, although it claimed that the colour very nice..

Ya, a lot of so called bad perception to Korean brands, especially Samsung. Probably in the past, but I had talked to a lot of repairman and electronics shops and they said the same thing...

Lucky I bought the extra warranty!

more popular a brand, issues with it will be highlighted more

my samsung lcd tv also so far so good since bought it ... warranty expired long time ago , but if rosak i think im gonna buy a new one straight away 4k UHD tv may be

Somehow, I'm slightly hoping that my TV will break soon ...also intention to get 4k

This post has been edited by OPT: May 23 2016, 07:24 PM

hope the current tv will last a bit till 4k tv price bit cheaper then now , haha

Hmm, looks like the poll results is about even now...not much difference..

4K tvs now much2 cheaper than they used to be

There must be a valid reason why Samsung was on top of the problematic list.

Today I ask another electrical shop...reply also same

I heard is it's LED-backlit always causing problem. True?

good news

They're best seller, then obviously more complaints compare to others' lower sales

true

Higher sales more complaint lower sales less complaint.

So what's with all the complaints about Samsung? Example?

1. SAMSUNG 51" Plasma PA51H5000
Weekdays used < 3 hours/ day sometimes not on also.

July 2014 - Purchased
Feb 2016 - Vertical line appeared ...at first, it was only 1 tiny line in the middle of screen...then it got bigger and multiply
Mar 2016 - Repaired, replaced the whole panel

not that reliable but at least the customer service is superb pickup call at weekend and night, technician also came quickly to fix at home


2. PANASONIC 42" Plasma
>8 hours/day

2011 - Purchased
still going strong

This post has been edited by one punch man: May 29 2016, 11:51 PM

Finally, a detailed info

According to the small survey above, Panasonic has one of the best durability and reliability compared to the sexy Samsung.

Samsung - Korea
Panasonic - Japan

Samsung - Modern and sexy design but unsustainable quality
Panasonic - Decent design but sustainable quality

Your pick?

This post has been edited by jovigrunge: May 30 2016, 06:01 PM

Jap > Korean

Samsung overhyped!

For all the big brand, usually is not the brand having the most problem, is some of the model that cause the problem. Panasonic have its problematic model, Sony, sharp Philip, LG and Samsung too.

Agree with u bro

According to the survey on top, Samsung models having the most problem.

From my personal observation, their last Plasma model are more reliable than the Panasonic final plasma model.

Recent News:

Panasonic says it is going to stop making screens for its televisions in Japan by the end of September.

It has never been a profitable venture since production started in 2010 due to heavy price competition from South Korean and Chinese rivals.

What is Samsung major problem based on all the models? Backlit?

Next time only Korean/Chinese and ultimately maybe only Chinese...

If you read the Panasonic thread, the some user habs panel problem on final/last plasma model

(You mean Samsung or Panasonic?) I want to know Samsung not Panasonic.

Panasonic, the last model of plasma have some problem with panel lifespan (at least my observations in Panasonic thread)

I think he wants to know more on Sammy, not Pana

Oh, sorry. Been under the weather a bit blur.

My house LG washing machine running good (since 2011), LG and Samsung washing machine is same internal, external only bit different . other than lg washing machine my house no more Korean brand stuff

Tv, their last plasma didn't hear any complaints also possible not many buy Samsung plasma.

This post has been edited by weikee: Jun 1 2016, 10:48 PM

Hmm. I want to know what's SAMSUNG TV problem or at least it's major/frequent problem. The survey above shows top problematic tv brand award goes to Samsung but yet those who voted Samsung as their problematic plasma, lcd or led tv can't be bothered to give any further details about the problem except probably one dude here. How ironic is this?

This post has been edited by jovigrunge: Jun 2 2016, 06:11 PM

So few votes and you already decide? your sampling data are not big to make solid confirmation. When survey is by thousands.

Firstly I don't decide. It's them that voted and yet out of 15 only 1 dude gave the details of the problem.
Any idea why? Tv or human problematic?

This post has been edited by jovigrunge: Jun 2 2016, 06:18 PM

I think most people are not technically well versed in TVs...

Rosak = rosak

No picture = rosak

Got line = rosak

No problem mah if like that! The problem is vote this brand problem but no give details. Kedekut experience loh!

Semua pun rosak

This post has been edited by sivanathan04: Jun 3 2016, 12:16 AM

This thread shouldn't die off. It would be interesting to see Samsung top the chart for such a long period.

Surprising to see Toshiba and Philips maintaing..or it means general public is not buying Toshiba/Philips

Samsung being the top is 'expected'...well, at least for me

Sony unexpected to be that problematic I know Sony QC quite good...

Pana not bad

This post has been edited by OPT: Jun 14 2016, 09:21 PM

Its difficult to say people didn't buy toshiba because they not in this forum. In my observation, most of toshiba user are not the lowyat member.

Second scenario, they really didn't have a problem and no need to vote.

Agree, and with just total of 60 voters that sampling will not be good. Even inside the 60 votes they have different model. Could have been 10k samsung TV only 19 units problem, while 1k units of Toshiba sold and 2 units problems (according to the vote result here as of 15th Jun 2016)

There is also no Reliable brand for voting, My Mom using Samsung LCD since 2005, only recently (2016) is damage. How should I rate? Is reliable to me, but output quality are so so only.

I think the original thread starter meant was the average problematic brand regardless of what brand models. Correct me if I'm wrong.

It's just a poll, very random and subjective. Of course take it with a pinch of salt. It can't be 100% analyzed breakdown according to make/model/years/run hours...



This post has been edited by OPT: Jun 16 2016, 08:39 AM

5 years ago before i buy a new plasma TV, i went to electronic shop (not selling shop, but repairing shop) and ask them which brand they receive most to repair. So i suggest other people can use that method also.

The answer i got from that technician is they repair a lots of philips and samsung tv. However, this doesn't mean data was accurate that much because from my observation at their shop, they repair a lots of crt tv. Only a few LCD or flat tv panel at that time. Based on that, it just gave me some idea regarding brand.

i bought my samsung 40" lcd tv same year as my cousin bought his philips lcd tv 40" ( forgot what year is that ) ,last month his philips totally KO meanwhile my samsung still going strong ... but if my samsung KO i definitely upgrade it to UHD , samsung brand for sure

I kinda agree...

I used to asked once a repair shop in the past...more of Sammy...but it's during the new LCD era...

Also, the earlier generation of plasmas had more of those burn in effect...

For myself personally, both my 6 and 5 year-old Sharp and Sony still going strong. Aiming for UHD/4K myself too

Btw, I myself abstain from voting in the poll

This post has been edited by OPT: Jun 18 2016, 03:06 PM

bought sharp 39' last year at harvey N with 3 years ext warr ..use for 2 months HALO effect started, thinking of return to Sharp for repair but no time at last my child slammed it with remote control last week making huge cracks lol..LED also can cracks..just now bought toshiba 40' smart tv for RM 970 from tesco as replacement..

This post has been edited by mrcg: Jul 12 2016, 02:22 PM

Surprised to see Sony 2nd place

Wah Haier and Hisense better than SONY? Japanese must be hiding their face underneath the sand loh if like that!

Still Samsung?

Masih Samsung...

Recently they start recalling washing machine😱

One of the problems lies in our inconsistent power supply. The fluctuating incoming supply actually shortens the lifespan of our electrical appliances.

Some areas have a range of 230V to a staggering 255V.

walao Samsung is top huh

just last month bought one Samsung 43' TV

Samsung still leading with 35% after 93 votes

93 vote is nothing compare with the amount of TV sold in Malaysia, which is way bigger..

poll not reflected to real situation

SAMsung brand nowadays being associated with fire hazard...phone, washing machine and now got TV case?

This post has been edited by OPT: Nov 16 2016, 10:11 PM

Even though Korean brand last time I avoid..now looks like I'm more inclined to Sammy

So if near future I were to buy a new unit, it would be a Sammy