I've already called twice, and both times the CS was totally clueless just saying system down, no information available. I tried to probe, but no indication at all.

There may be a small glimmer of hope that this could be a year end "account closing" / reconcliation exercise, or even a system upgrade. For now though, I've stopped spending on my AEON CC. Unfortunately, still have RM12k balance to settle by 2nd Jan.

This post has been edited by lilsunflower: Dec 19 2016, 11:10 PM

Yeh, I just did a RM5k IBG to Citibank to pay half the statement balance first. If POS Online miraculously comes back to life, I will pay the remainder. If not, I must remember to IBG the rest before the year-end.

As a precautionary measure, what I do now is to screenshot my Outstanding balance before and after the IBG transfer.

I transferred RM5k yesterday and outstanding balance was reduced by RM5k this morning.

As I have a lot of AEON BT balances on my CC, it is actually very hard to keep track of payments, because the "Outstanding Balance" includes all balances, not just the statement balance.

Hope they update their system soon to something more user friendly.

Yepp. I'm doing IBG on 27th. Not holding my breath for it to magically go back up before 2nd.

Yeh the system is really bad. It doesn't record ANY credit transactions.

For example, I got a refund for an online purchase. Had to call up CS to confirm that it had been processed.

Wonder if and when they are going to fix it to be more user friendly.

Sorry - still unclear which cards you mean? We can provide help if you list the specific cards....

Yepp. 5555 per month since cashback pool is 44440 per month.

To cut the discussion short. Spend fast. It's CNY period, and RM200 any retail is easy to hit.

CB is only RM8 (effective 4%) so just extra pocket money.

Has anyone applied for Aeon permanent credit limit increase before? I've printed out the form but thinking whether I should apply now (based on my 2016 salary) or wait until I have 2-3 payslips showing my 2017 increased salary. My current CL is based on 2015 salary but I want to increase it to apply for higher BT.

If AEON is very generous in increasing CL, I'll do it now. But if the increase is minimal (less than 10k), then I think it's better to wait until end of March when I have 3 months payslips for 2017.

Would appreciate any feedback on anyone's CL increase experience with Aeon. Thanks!

Ahh..thank a lot for the heads up. I just got a promotion but have no idea what my new salary is as I'm on currently on maternity leave. Will wait for March salary so I can max out my BT.

No statement yet - what is going on???

They sent me this message, but no statement:

RM0.00 (AEON XXX)Dear Customer, JAN Credit Card statement has been sent.You may commence ur pymt tdy until due date 2/2/17 to avoid late charge.TQ

This post has been edited by lilsunflower: Jan 17 2017, 11:07 AM

In the early days they had many more monthly promotions where you can spend XX and get cashback. But they seem to have stopped that now.

And Jan statement still not out. Terrible.

No email yet but already can download from online portal.

Mines new aeon gold.

I think she means using Pos Online to pay AEON credit card. Currently it's the only portal where we can use online credit card to pay credit card bills.

Aeon is strict and requires statement for BT. So you have to time your application to periods of high spending.

You must show statement OR screenshot of outstanding amount from on-line banking (plus copy of previous statement to prove name and full CC number).

March statement is finally out!

Confirmed. Based on my counts, BT instalments are not counted. This makes sense as it isn't a "swipe" or "expense", just a financing facility.

It's not auto. I just did mine a couple of days ago.

Go aeon credit website and download form for permanent credit limit increase. Think it's in the promotions section. Email customer service using the address given. Must submit the specified income documents - they got various options but I used 3 months payslips.

Can only apply for 1 increase every 12 months.

1 day after submitting I received a calll from CS asking if u had any financing arrangements with non banks. She then said my CL increase request is submitted but pending approval.

Has anyone signed up for AEON BT recently (in the last month or so)? I submitted an application early this morning for 65k, but no confirmation of receipt or call from CS. Wondering when they will call me.