QUOTE(skty @ Dec 16 2016, 10:46 AM)
anyone know when will the option of using CC for payment at posonline will be available again?
thanks!
Even the customer service from POSOnline also don't know.thanks!
Credit Cards AEON Credit Cards V4, By AEON Credit Service
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Dec 16 2016, 11:28 AM
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#81
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4,232 posts Joined: Apr 2011 |
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Dec 20 2016, 08:22 AM
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#82
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QUOTE(lilsunflower @ Dec 19 2016, 11:09 PM) I've already called twice, and both times the CS was totally clueless just saying system down, no information available. I tried to probe, but no indication at all. time to BT.There may be a small glimmer of hope that this could be a year end "account closing" / reconcliation exercise, or even a system upgrade. For now though, I've stopped spending on my AEON CC. Unfortunately, still have RM12k balance to settle by 2nd Jan. |
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Dec 23 2016, 08:10 AM
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#83
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QUOTE(vin_ann @ Dec 22 2016, 02:28 PM) my payment since 14 Dec yet reflect in unbill transaction but outstanding balance is reduced. I paid via Giro 3 days ago. Guess this is how Aeon CC system works? Outstanding balance on the website doesn't reduce. Called up CS, she confirmed payment is received. She also told me that the payment will only reflect in the upcoming statement. I was like, 'HUH"?! |
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Jan 5 2017, 09:56 AM
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#84
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4,232 posts Joined: Apr 2011 |
QUOTE(scfans @ Jan 5 2017, 09:43 AM) paid the bill via Maybank2u and IBG to Citibank on 27th Dec, although the outstanding is reduced, but the transaction did not reflect in unbilled/past transaction. their 'laoyah' online system doesn't reflect transaction until the next payment cycle is reached, that's what the CS told me.due date is on 3rd Jan, if like this, next statement will they charge late payment and interest ? since it's passed 3 Jan, just wait and see. but if you are still worry, call them up to confirm, like what I did. |
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Jan 16 2017, 10:44 AM
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#85
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4,232 posts Joined: Apr 2011 |
QUOTE(ytan053 @ Jan 16 2017, 10:24 AM) I personally do not think AEON is generous in increasing CL. With the same payslip, my MBB account was 6k higher compared to Aeon CL. Could be due to I submit my KWSP statement in January which may not reflect the latest increment yet. I am on the contrary, AEON is very generous with CL to me. Maybank rejected my request to increase CL. For this year, I plan to submit my Jan 17 payslip though my Nov and Dec 2016 payslip is reflecting the old salary. Maybe can give Aeon CS a call to ask for their advice on better to submit the Jan - Mar 17 payslip or Nov 16 - Jan 17 payslip for better CL, since the permanent CLonly be done once a year. |
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Jan 16 2017, 11:22 AM
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#86
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QUOTE(HenryJay @ Jan 16 2017, 11:20 AM) same here, cimb offered me 20k while aeon offered me 4k, LOL The commitment they referred to is the total sum of your CL from all cards + other loan , etcmaybe when i applied aeon, i have 6 credit cards, so they only offered such CL meanwhile alliance directly reject my cc application. this is very very weird. They said my commitment too much, but i never missed my relayment. They should just simply judge according to my commitment. I have put it requests to reduce CL from other cards that are hardly used for big amount, so that my 'commitment' can be lowered. |
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Jan 16 2017, 12:19 PM
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#87
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4,232 posts Joined: Apr 2011 |
QUOTE(HenryJay @ Jan 16 2017, 11:25 AM) ops, then maybe thats why Alliance rejected me.. haiz better to cancel cards that are no longer required, or put in request to reduce credit limit on those cards that you will not use for big item.I wanted utilize the alliance cash back actually , maybe wait this year's increment see they will accept again my application. when the total commitment is lowered, your chance of getting new card will be higher. |
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Jan 19 2017, 10:40 AM
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#88
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4,232 posts Joined: Apr 2011 |
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Feb 3 2017, 08:33 AM
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#89
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4,232 posts Joined: Apr 2011 |
QUOTE(hurtedheart @ Feb 2 2017, 08:51 PM) I find AEON very Kan cheong on payment. First, they will sms (on 23th of the month) informing the CC statement is ready, and remind to make payment. Secondly, they will sms (on 2nd of the month) reminding customer to make outstanding payment. Occasionally on 2nd, I receive twice the same sms reminder. On the contrary, I thought that is an excellent value added service from AEON. They actually have to allocate resource to do this job out of courtesy.While I appreciate the effort from AEON in sending SMS kind reminder, I find it confusing (and irritating) when they called me up and asked if I had make payment, which gave me wrong impression that I had not make payment which I had actually done so. And through the conversation they knew I had paid is just that the fund has not reached them... And they are also interested to know if one has make full or partial payment... Salute. * I always pay on time & clear statement balance. For all you know, they don't have to remind you at all (just like any bank) and impose hefty interest on you, which is their source of income. Again, one's medicine can be another's poison. Can't please everyone. |
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Feb 7 2017, 09:33 AM
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#90
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4,232 posts Joined: Apr 2011 |
QUOTE(mcricky @ Feb 7 2017, 08:56 AM) I have made payment few weeks back, the outstanding amount reduced by that amount also, but yesterday I check outstanding amount increase back to the state before making payment. Anyone face the same issue? my experience was, paid but outstanding amount did not reduced for weeks. I called in to check and confirmed payment received.so, if you're concern like i was, call in to make yourself feel more assured. |
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Feb 23 2017, 03:43 PM
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#91
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4,232 posts Joined: Apr 2011 |
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Mar 20 2017, 10:11 AM
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#92
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4,232 posts Joined: Apr 2011 |
QUOTE(sj0217 @ Mar 19 2017, 08:33 PM) Do you mean the BT payment consider as transaction? I remember seeing the 'counter' (x/12) in the statement every month that counts your number of transaction to-date. You can use that to determine which is eligible as 1 count. |
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Mar 20 2017, 10:34 AM
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#93
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4,232 posts Joined: Apr 2011 |
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Mar 20 2017, 10:57 AM
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#94
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4,232 posts Joined: Apr 2011 |
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Jun 30 2017, 08:02 AM
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#95
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4,232 posts Joined: Apr 2011 |
QUOTE(Awakensoul @ Jun 30 2017, 04:31 AM) U know ar guys. Aeon credit really stupid. You could have picked up the call and tell the caller that you were then busy and have them call you back later, instead of ignoring them. They call me when I'm so busy. So I ignore the calls. I did call back after that, no answer. So I call the general customer service line and told that person to inform the application department to call me back next day at a certain time. But nobody calls back the next day. Aeon credit service getting bad. Trying to get my card upgraded from classic to gold card for the 6x lounge The credit department is of different department from the Customer Service, of which they are not there to 'please' the customer. Expecting good customer service from them is a joke. |
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Jun 30 2017, 10:37 AM
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#96
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QUOTE(Awakensoul @ Jun 30 2017, 10:14 AM) I was in a meeting with our Regional Tax Manager using Google Hangout. And since our office phone is those softphone types where it links to our laptop, how am I supposed to answer leh? We don't have physical phone eh. Have you seen softphones before? talk about bad timing. And I was the one presenting too. I could't just pick up another call while presenting right. But they could at least call back. I guess I need to communicate with the Credit Manager. I have her direct contact due to some issues back then with Aeon. since you have the direct life line, better use that , then. |
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Sep 20 2017, 10:11 AM
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#97
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Nov 6 2017, 01:31 PM
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#98
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Nov 13 2017, 01:42 PM
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#99
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Nov 15 2017, 09:33 AM
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#100
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