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Celcom/Xpax Fan Club v3, The power, it's in your hands
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haturaya
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 Jun 18 2016, 09:32 AM
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Look at all my stars!!
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QUOTE(x14opigpig @ Jun 17 2016, 11:13 PM) Think twice before you sign up Celcom service!! Worst customer services I've ever seen. Encounter problem with their new introduce ''Aircash'' function, make payment and money got deducted from Aircash account but the bill amount remain the same. Tried to submit several support ticket to Celcom, but nothing get done. Called 1111 for support and the officer promise me will settle my problems within 3 working days, yet up till 1 week still no response from them. Keep call 1111 and the officer always put my call on hold, but still they cannot help with my problems. Will terminate the service after this!! Since when Celcom's customer service up to expectation  Hope you'd solve your predicament.  |
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nexona88
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Jun 18 2016, 03:36 PM
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QUOTE(x14opigpig @ Jun 17 2016, 11:13 PM) Think twice before you sign up Celcom service!! Worst customer services I've ever seen. Encounter problem with their new introduce ''Aircash'' function, make payment and money got deducted from Aircash account but the bill amount remain the same. Tried to submit several support ticket to Celcom, but nothing get done. Called 1111 for support and the officer promise me will settle my problems within 3 working days, yet up till 1 week still no response from them. Keep call 1111 and the officer always put my call on hold, but still they cannot help with my problems. Will terminate the service after this!! ahahah celcom CS really  very fames on slow response & blaming customer side then admitting they have problem  |
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x14opigpig
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Jun 18 2016, 08:55 PM
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New Member
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QUOTE(nexona88 @ Jun 18 2016, 03:36 PM) ahahah celcom CS really very fames on slow response & blaming customer side then admitting they have problem It's the first time and also the last time, I contact with Celcom CS. After settle my problem, will port out to Maxis. |
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nexona88
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Jun 18 2016, 08:59 PM
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QUOTE(x14opigpig @ Jun 18 2016, 08:55 PM) It's the first time and also the last time, I contact with Celcom CS. After settle my problem, will port out to Maxis. if a lot people like what u do. Celcom will lose a lot customers  |
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myfiona2004
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Jun 20 2016, 10:30 PM
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New Member
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Singapore Internet Pack RM38 + Midnight Unlimited RM 38.00 Subscribe Now
msia pack can sign ?
got unlimited burung hantu ? lols
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sinisterair
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Jun 21 2016, 01:00 AM
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Getting Started
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QUOTE(haturaya @ Jun 18 2016, 10:32 AM) Since when Celcom's customer service up to expectation Hope you'd solve your predicament. I never knew they improved their CS for the past 25 years... |
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alexleow81
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Jun 22 2016, 03:33 PM
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Ported out from Celcom. Worst! Everything turns worst for their telco! Switched to Digi. Peace of mind!
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vanpersie91
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Jun 22 2016, 06:42 PM
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But then my experience with Celcom quite good and very responsive.
Today raise ticket, next day got call already. day after that they resolved my issue.
Or if they cant, they will continuously alert me about follow ups.
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willaw
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Jun 22 2016, 07:32 PM
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QUOTE(vanpersie91 @ Jun 22 2016, 06:42 PM) But then my experience with Celcom quite good and very responsive. Today raise ticket, next day got call already. day after that they resolved my issue. Or if they cant, they will continuously alert me about follow ups. I have the same experience as you. |
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radi0head
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Jun 22 2016, 08:22 PM
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At this hour, 8:23PM... Celcom main website is down though...  |
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alexleow81
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Jun 22 2016, 09:18 PM
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QUOTE(radi0head @ Jun 22 2016, 08:22 PM) At this hour, 8:23PM... Celcom main website is down though... You can actually access using other IP (Not unifi). It's working. Dunno why UNIFI is blocked! |
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nexona88
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Jun 22 2016, 11:33 PM
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No problem in accessing Celcom website  |
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NSR
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Jun 23 2016, 03:22 PM
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soli if i have miss anything here...
burung hantu is back. but this time need to pay rm5 to get the unlimited quota from 1am to 7am but u need to subscribe one of the new monthly internet plan 1st.
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bub01
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Jun 23 2016, 06:10 PM
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New Member
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QUOTE soli if i have miss anything here...
burung hantu is back. but this time need to pay rm5 to get the unlimited quota from 1am to 7am but u need to subscribe one of the new monthly internet plan 1st. No need subscribe to daily, weekly, or monthly, s, xl or etc, as long as sim is active can subscribe to burung hantu. |
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NSR
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Jun 23 2016, 09:33 PM
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QUOTE(bub01 @ Jun 23 2016, 06:10 PM) No need subscribe to daily, weekly, or monthly, s, xl or etc, as long as sim is active can subscribe to burung hantu.  This post has been edited by NSR: Jun 23 2016, 10:42 PM |
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pcbase
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Jun 23 2016, 09:58 PM
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QUOTE(bub01 @ Jun 23 2016, 06:10 PM) keep quiet guy  later celcom spy report to his boss habislah. |
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NSR
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Jun 23 2016, 10:10 PM
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no wonder the speed so slow during bh time. This post has been edited by NSR: Jun 23 2016, 10:46 PM |
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NSR
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Jun 23 2016, 10:50 PM
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QUOTE(nexona88 @ Jun 12 2016, 11:53 PM) wah like seriously simply change date without informing  extended till 14th july jor |
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nexona88
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Jun 23 2016, 10:55 PM
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QUOTE(NSR @ Jun 23 2016, 10:50 PM) extended till 14th july jor change again |
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NSR
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Jun 23 2016, 11:02 PM
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QUOTE(nexona88 @ Jun 23 2016, 10:55 PM) change again extended the longer the better.  |
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