Think twice before you sign up Celcom service!! Worst customer services I've ever seen. Encounter problem with their new introduce ''Aircash'' function, make payment and money got deducted from Aircash account but the bill amount remain the same. Tried to submit several support ticket to Celcom, but nothing get done. Called 1111 for support and the officer promise me will settle my problems within 3 working days, yet up till 1 week still no response from them. Keep call 1111 and the officer always put my call on hold, but still they cannot help with my problems. Will terminate the service after this!!

It's the first time and also the last time, I contact with Celcom CS. After settle my problem, will port out to Maxis.

Update

And, it has been 3 weeks, yet Celcom still cant resolve my problem.

Go to their center and pay for the balance and terminate the service RM65 to buy a lesson, never try with Celcom again. Worth it. Shit company ever.

Back to Maxis.

To all Celcom user,

beware with their AirCash Function, first time try with it and kena scam RM65.