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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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Aelzen
post Jul 17 2016, 02:56 PM

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I'm having an unusual problem with my time fibre.

Frequently, when the phone rings and is answered, the internet drops out. I have to restart the box the fibre cable goes into (not the router, the other one) before it starts working again, and even then it can take between 5 minutes and 24 hours to reconnect.

It's not every time I get a call, but it's frequent enough that I've just disconnected the phone for now. I would rather not have to do this, as the phone is used by us, but I'm not sure what else to do.

Any suggestion?
Aelzen
post Jul 17 2016, 04:10 PM

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QUOTE(TXSim @ Jul 17 2016, 02:59 PM)
OK. After receive call, ONU disconnect, got RED LOS Blinking?
Did you try to restart the router for one time?
How the ONU disconnect?
*
ONU is the box the fibre cable goes to? If so, i'll check next time it happens with the light.

As far as the effect of the disconnect, the router drops out and can't reconnect even after manually logging into it and hitting the connect button under status\router (E2100 router). status\ports also has no green indicator for "internet" (the fibre box, my guess), but restarting the box gets that indicator back.
Aelzen
post Jul 17 2016, 04:12 PM

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QUOTE(TXSim @ Jul 17 2016, 04:11 PM)
OK. Have you report to your dealer or TIME CS?
*
Not yet. Thought I'd ask here first if anyone else has experienced this, and if there's an easy fix. I take it that this isn't a common issue?
Aelzen
post Oct 24 2016, 10:42 PM

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Can anyone tell me what the default password for the DIR-850L should be?

I had it installed some time ago, and never needed to log in until recently - but now I've no idea what it is. What strikes me as most odd is there's no username field, just password, but whatever. What is it likely to have been set to be the technician?
Aelzen
post Oct 26 2016, 09:26 PM

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Just noticed I'm also getting terrible pings of an evening for gaming. For the AU servers of WoW and the Eve online server (london). Probably other things, just don't play much else online.

Is there a particular test I can do to help TIME narrow down the cause?
Aelzen
post Nov 8 2016, 07:17 PM

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QUOTE(yeapch01 @ Nov 2 2016, 09:46 PM)
Dear all

To justify the unusual routing problem , we are pledging those who face problem , kindly do test on other isp routing pattern also on similar ping and tracert.

Definitely we are helping , we need more supporting fact to support

Thanks
*
Is this the kind of information you need?

With Time:

CODE
Tracing route to 103.4.115.248 over a maximum of 30 hops

 1     2 ms     2 ms     1 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
 2     2 ms     1 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
 3    15 ms    14 ms    14 ms  223.28.2.1
 4     8 ms     7 ms     8 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
 5    16 ms     8 ms    15 ms  he.sgix.sg [103.16.102.81]
 6    40 ms    40 ms    46 ms  10ge1-16.core1.hkg1.he.net [184.105.223.189]
 7   201 ms   199 ms   201 ms  100ge8-2.core1.lax2.he.net [184.105.64.125]
 8   209 ms   202 ms   202 ms  100ge8-2.core1.pao1.he.net [184.105.81.237]
 9   275 ms   236 ms   217 ms  10ge4-1.core1.sjc1.he.net [72.52.92.114]
10   227 ms   226 ms   227 ms  vocus.gigabitethernet2-13.core1.sjc1.he.net [64.71.184.46]
11   228 ms   228 ms   228 ms  bundle-153.cor02.sjc01.ca.vocus.net [49.255.255.24]
12   224 ms   223 ms   224 ms  ten-0-6-0-1.cor01.syd04.nsw.vocus.net.au [114.31.199.49]
13   226 ms   226 ms   226 ms  ten-0-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.93]
14   227 ms   226 ms   227 ms  as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
15   227 ms   226 ms   226 ms  27.111.251.106
16   223 ms   223 ms   223 ms  103.4.115.248

Trace complete.


With Digi mobile:

CODE
traceroute to 103.4.115.248 (103.4.115.248), 30 hops max
Hop 1:     *
Hop 2:    *
Hop 3:    *
Hop 4:    *
Hop 5:    *
Hop 6:    *
Hop 7:    *
Hop 8:    From 4826.sgw.equinix.com (27.111.228.74), 85 ms
Hop 9:    From ge-0-1-0-15.cor02.per02.wa.VOCUS.net.au (114.31.206.98), 221 ms
Hop 10:    From bundle-102.cor03.syd03.nsw.vocus.net.au (114.31.206.128), 221 ms
Hop 11:    From ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au (175.45.72.73), 221 ms
Hop 12:    From as17819.cust.bdr03.syd04.nsw.VOCUS.net.au (175.45.73.194), 220 ms


Now, Digi is just as slow response-wise, but it's because digi's mobile internet is rubbish and can't even get to a SG server without trouble. That said, it takes a direct route to Australia, via singapore, as TIME should!

Now, if I VPN to singapore and perform the same traceroute using TIME:
CODE
Tracing route to 103.4.115.248 over a maximum of 30 hops

 1     8 ms     8 ms     8 ms  10.51.10.1
 2     9 ms     8 ms     8 ms  43.7c.5177.ip4.static.sl-reverse.com [119.81.124.67]
 3     9 ms     8 ms     8 ms  9a.76.85ae.ip4.static.sl-reverse.com [174.133.118.154]
 4     9 ms     9 ms     9 ms  ae9.bbr01.eq01.sng02.networklayer.com [50.97.18.198]
 5     *        *        *     Request timed out.
 6   103 ms   102 ms   103 ms  ge-0-1-0-15.cor02.per02.wa.VOCUS.net.au [114.31.206.98]
 7   106 ms   106 ms   106 ms  bundle-102.cor03.syd03.nsw.vocus.net.au [114.31.206.128]
 8   105 ms   105 ms   105 ms  ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.73]
 9   106 ms   107 ms   106 ms  as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
10   105 ms   105 ms   105 ms  27.111.251.106
11   106 ms   105 ms   105 ms  103.4.115.248

Trace complete.


Again, it takes the direct route that TIME already should be taking.

There's something very wrong going on with how TIME is handling its routing to Australia right now, especially when I can, using a simple, non-gaming / non-performance VPN, literally halve the ping and shorted the hops required to get to the same IP.

This post has been edited by Aelzen: Nov 8 2016, 07:18 PM
Aelzen
post Nov 9 2016, 01:27 PM

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QUOTE(djhenry91 @ Nov 9 2016, 09:50 AM)
what is IP address?
i go back traceroute again..
since my unifi havent cancel yet..
*
Try tracert 103.4.115.248
Aelzen
post Nov 12 2016, 03:45 PM

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QUOTE(jjj2 @ Nov 12 2016, 03:36 AM)
Hi Calvin Bro,

Your Unifi packet is also traversing from MY --> HK --> AU --> back to SG.

P/S :
Can any of you guys please provide the traceroute results (that were FINE & OK) from previous connections to this Blizzard server (103.4.115.248) ?

2 possibilities, either Blizzard has done some misconfigurations OR the server is configured to act as cloud hosted platform which running through some dedicated direct connect services such as AWS.

Thanks.
*
The last tracert on my post here:

https://forum.lowyat.net/topic/3913842/+2680#

hop 6 onwards is how it used to look after going Malaysia > Singapore. It's only recently that it has changed to go to go to unrelated countries.

Also, as I've mentioned before, that final IP 103.4.115.248 is in Australia. Sydney, to be precise. I don't know why the geolocator says otherwise.
Aelzen
post Nov 12 2016, 04:25 PM

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QUOTE(dunnoduh @ Nov 12 2016, 04:20 PM)
It seems to be routing properly now

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    2 ms    2 ms    2 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
  3    2 ms    1 ms    1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
  4    14 ms    15 ms    15 ms  223.28.2.1
  5    8 ms    8 ms    8 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
  6    8 ms    8 ms    8 ms  124.158.226.149
  7    8 ms    8 ms    8 ms  xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237]
  8    8 ms    8 ms    8 ms  xe-0-0-2-0.pp-gw-1-sin-pip.sg.globaltransit.net [124.158.224.66]
  9    8 ms    8 ms    9 ms  4826.sgw.equinix.com [27.111.228.74]
10  103 ms  103 ms  103 ms  ge-0-1-0-15.cor02.per02.wa.VOCUS.net.au [114.31.206.98]
11  103 ms  103 ms  103 ms  bundle-102.cor03.syd03.nsw.vocus.net.au [114.31.206.128]
12  102 ms  102 ms  102 ms  ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.73]
13    99 ms  139 ms    99 ms  as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
14    99 ms    99 ms    99 ms  27.111.251.106
15  103 ms  102 ms  102 ms  103.4.115.248
*
Yup. Sure looks that way.

CODE
Tracing route to 103.4.115.248 over a maximum of 30 hops

 1     2 ms     1 ms     2 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
 2     1 ms     1 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
 3    13 ms    15 ms    14 ms  223.28.2.1
 4     8 ms     7 ms     8 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
 5     8 ms     8 ms     8 ms  124.158.226.149
 6     8 ms     7 ms     7 ms  xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.241]
 7     8 ms     8 ms     8 ms  124.158.224.70
 8     8 ms     8 ms     8 ms  4826.sgw.equinix.com [27.111.228.74]
 9   103 ms   103 ms   103 ms  ge-0-1-0-15.cor02.per02.wa.VOCUS.net.au [114.31.206.98]
10   103 ms   103 ms   103 ms  bundle-102.cor03.syd03.nsw.vocus.net.au [114.31.206.128]
11   102 ms   102 ms   102 ms  ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.73]
12   100 ms   161 ms    99 ms  as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
13    99 ms    99 ms    99 ms  27.111.251.106
14   103 ms   102 ms   102 ms  103.4.115.248

Trace complete.


That is how it should be!
Aelzen
post Nov 19 2016, 05:42 PM

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I've noticed another change to routing this past week that's had a negative effect on games in the EU.

Game is Eve online, server is 87.237.34.200. Server blocks regular trace and ping attempts, so I've stopped the traces at the first 'Request timed out' lines as that's as far as it will get.

This first one is using TIME. For some reason it goes via the entire US to get to europe, which is an awfully long way, and many, many packets get lost on the way.

CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:
 1     2 ms     2 ms     2 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
 2     2 ms     2 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
 3    12 ms    15 ms    15 ms  223.28.2.1
 4     8 ms     7 ms     8 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
 5     8 ms     8 ms     8 ms  124.158.226.149
 6     8 ms     7 ms     7 ms  xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.241]
 7     8 ms     8 ms     8 ms  ae-1.br-gw-2-sin-pip.sg.globaltransit.net [124.158.224.210]
 8     8 ms     7 ms     8 ms  203.208.174.81
 9     8 ms     8 ms     8 ms  203.208.182.46
10   185 ms   185 ms   199 ms  203.208.173.74
11   189 ms   202 ms   210 ms  203.208.183.38
12   344 ms     *        *     if-ae-2-2.tcore2.LVW-Los-Angeles.as6453.net [66.110.59.2]
13   316 ms   317 ms   323 ms  if-ae-36-2.tcore2.AEQ-Ashburn.as6453.net [216.6.87.110]
14   328 ms   336 ms   349 ms  if-ae-11-3.thar2.NJY-Newark.as6453.net [216.6.87.242]
15     *      333 ms     *     if-ae-1-3.thar1.NJY-Newark.as6453.net [216.6.57.1]
16   340 ms   322 ms   330 ms  if-ae-8-2.tcore1.LDN-London.as6453.net [66.198.70.174]
17   327 ms   342 ms   343 ms  if-ge-1-0-0.core4.LDN-London.as6453.net [80.231.76.85]
18   349 ms   338 ms   352 ms  195.219.67.242
19     *        *        *     Request timed out.


This next one is using a VPN to Singapore, which is a fair equivalency as the TIME route goes via singapore as well.

CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

 1     8 ms     8 ms     8 ms  10.1.10.1
 2     8 ms     *        *     81.67.b9d8.static.theplanet.com [216.185.103.129]
 3     8 ms     8 ms     8 ms  ae11.dar01.sr03.sng01.networklayer.com [174.133.118.130]
 4     8 ms     8 ms     9 ms  ae8.bbr02.eq01.sng02.networklayer.com [50.97.18.200]
 5    42 ms    41 ms    41 ms  ae0.bbr01.sr01.che01.networklayer.com [50.97.19.248]
 6    41 ms    41 ms    41 ms  ae7.bbr02.sr01.che01.networklayer.com [50.97.19.247]
 7   170 ms   170 ms   170 ms  ae2.bbr01.eq01.par02.networklayer.com [50.97.19.251]
 8   182 ms   182 ms   182 ms  ae1.bbr02.eq01.ams02.networklayer.com [50.97.19.99]
 9   182 ms   185 ms   183 ms  kpn-international.nikhef.nl-ix.net [193.239.116.126]
10   194 ms   194 ms   194 ms  asd2-rou-1043.NL.eurorings.net [134.222.48.240]
11   185 ms   185 ms   185 ms  rt2-rou-1022.NL.eurorings.net [134.222.48.211]
12   198 ms   198 ms   198 ms  ldn-s2-rou-1101.UK.eurorings.net [134.222.48.200]
13   190 ms   190 ms   190 ms  134.222.109.115
14     *        *        *     Request timed out.


You'll notice that while this one appears to go via the US, it's not. The .ce01.networklayer.com network isn't in the US, as it's impossible with that ping (literally, scientifically impossible). I don't know where it's going, but it's taking a superior and more direct route to europe than TIME does, to such a degree that it's 46% faster than TIME.

I don't know who's in charge of the routing, but someone's been screwing around and cutting corners, and it's showing.

Here's the same thing via DIGI. As mentioned in a previous post, digi's internet is trash and I wouldn't use it for anything other than mobile surfing, but at least their routing is pretty spot on.

CODE
Traceroute
Host: 87.237.34.200

#1
120.29.215.5
ix-ae-5-0.tcore1.SVQ-Singapore.as6453.net
Ping: 55.8 ms
#2
180.87.96.22
if-ae-20-2.tcore2.SVW-Singapore.as6453.net
Ping: * ms
#3
180.87.37.13
if-ae-6-2.tcore2.CXR-Chennai.as6453.net
Ping: 121 ms
#4
180.87.37.10
if-ae-9-2.tcore2.MLV-Mumbai.as6453.net
Ping: 113 ms
#5
180.87.39.21
if-ae-12-2.tcore1.L78-London.as6453.net
Ping: 213 ms
#6
80.231.130.130
if-ae-17-2.tcore1.LDN-London.as6453.net
Ping: 231 ms
#7
80.231.76.121
if-ge-14-0-0.core4.LDN-London.as6453.net
Ping: 211 ms
#8
195.219.67.242
Ping: 313 ms


You'll notice it goes via Mumbai, which is probably how the VPN above also gets to Europe. Why can't TIME do this? It's a more direct route with many, many less hops.

This post has been edited by Aelzen: Nov 19 2016, 05:57 PM
Aelzen
post Nov 22 2016, 10:18 AM

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QUOTE(jjj2 @ Nov 22 2016, 08:41 AM)
Hi,

This is the result I got.

CODE

Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

 1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
 2     8 ms     8 ms     8 ms  lo0-ag-01-akhmw.ni.time.net.my [223.28.0.215]
 3     8 ms     8 ms     8 ms  ae1-er-01-akhmw.ni.time.net.my [223.28.2.41]
 4    10 ms    13 ms    13 ms  223.28.2.37
 5     9 ms     9 ms    11 ms  Bundle-Ether8-br-01-akhmw.ni.time.net.my [223.28.2.70]
 6    16 ms    16 ms    16 ms  124.158.226.37
 7   348 ms   356 ms   362 ms  124.158.224.89
 8   363 ms   364 ms   365 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
 9   365 ms   364 ms   367 ms  124.158.250.225
10   370 ms   368 ms   366 ms  124.158.250.69
11   349 ms   348 ms   347 ms  ccpgames.com [195.66.226.23]
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.


Thanks.
*
Still taking the slow path via the US sad.gif

Thanks for adding more data to the collection.
Aelzen
post Nov 23 2016, 10:24 PM

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QUOTE(beetch @ Nov 23 2016, 06:59 PM)
2    26 ms    2 ms    3 ms  ag-01-akhmw.ni.time.net.my [223.28.0.215]
  3    12 ms    5 ms    2 ms  ae1-er-01-akhmw.ni.time.net.my [223.28.2.41]
  4    9 ms    12 ms    6 ms  223.28.2.37
  5    3 ms    2 ms    2 ms  Bundle-Ether8-br-01-akhmw.ni.time.net.my [223.28.2.70]
  6    9 ms    8 ms    37 ms  124.158.226.37
  7  248 ms  239 ms  234 ms  124.158.224.85
  8  203 ms  200 ms  202 ms  124.158.224.82
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
Okay, today the route/ping to Europe is very good. Download speed up to 120mbps. Please maintain it that way, don't change anymore routing.
*
Can also confirm.

CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

 1     2 ms     1 ms     1 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
 2     1 ms     1 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
 3    11 ms    14 ms    14 ms  223.28.2.1
 4     8 ms     7 ms     7 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
 5     8 ms     8 ms     8 ms  124.158.226.149
 6   230 ms   232 ms   231 ms  xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237]
 7   219 ms   218 ms   222 ms  124.158.224.82
 8   242 ms   231 ms   222 ms  ccpgames.com [195.66.226.23]
 9     *     ^C


Thanks to you folks here that work with TIME and follow this stuff up. You are the difference between TIME and the competition.
Aelzen
post Feb 16 2017, 10:55 PM

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Hey what's going on, TIME? My speeds are abysmal using your own speed test even! See the screencap attached.

My upload speed looks great still, but something died with download speed, especially if the TIME speed test is reporting it as this.

Anyone know what's happening?


Attached thumbnail(s)
Attached Image
Aelzen
post Feb 16 2017, 11:31 PM

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QUOTE(kuanz @ Feb 16 2017, 11:17 PM)
was experiencing slow DL just now too but it went back to normal after restarting modem
*
Just tried that and no fix sad.gif

Hopefully it'll all be fixed soon.
Aelzen
post Mar 23 2017, 03:59 PM

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Something is happening with TIME's routing again the last few days.

As seen here:
https://forum.lowyat.net/index.php?showtopi...&#entry82696419
It used to be this:
CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

1     2 ms     1 ms     1 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
2     1 ms     1 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
3    11 ms    14 ms    14 ms  223.28.2.1
4     8 ms     7 ms     7 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
5     8 ms     8 ms     8 ms  124.158.226.149
6   230 ms   232 ms   231 ms  xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237]
7   219 ms   218 ms   222 ms  124.158.224.82
8   242 ms   231 ms   222 ms  ccpgames.com [195.66.226.23]
9     *     ^C


But now it is this:

CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

 1     2 ms     2 ms     1 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
 2     1 ms     1 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
 3    10 ms    14 ms     7 ms  223.28.2.1
 4     7 ms     7 ms     7 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
 5     8 ms     8 ms     8 ms  124.158.226.149
 6   337 ms   339 ms   338 ms  xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.241]
 7   334 ms   334 ms   334 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
 8   338 ms   338 ms   338 ms  124.158.250.225
 9   339 ms   341 ms   337 ms  124.158.250.69
10     *        *        *     Request timed out.
11   284 ms   292 ms   285 ms  srv200-c.ccp.cc [87.237.34.200]


Which is adding a significant addition to the ping/response time.

As the link above in this post shows, this has happened before. I'm curious as to what's happening that the routing goes bad like this.
Aelzen
post Mar 23 2017, 05:40 PM

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QUOTE(NyOx @ Mar 23 2017, 05:02 PM)
blush.gif  blush.gif  it look routing fly around. using euro server also around 2xxms. this one...hmmm
*
That IP is a euro server, based in london. I've seen geolocators point it to the US before, but it 100% is in london.

It's a shame, the prior routing was perfect. Totally perfect.

This post has been edited by Aelzen: Mar 23 2017, 05:41 PM
Aelzen
post Mar 23 2017, 05:43 PM

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QUOTE(Stormflyer @ Mar 23 2017, 05:39 PM)
Hey! Currently a Unifi 10MBPS user and am considering changing to TIME 100MBPS. The speed is really fast but how about the stability of the internet? Frequent dc, high ping etc? Anyone can give me their reviews or something?

Also, anyone living in Bandar Sri Permaisuri, Cheras area (Bayu Tasik 2 Condo) that is currently using the TIME service and is willing to give some feedback regarding the service?
*
For stability, apart from the routing issue I'm having in my post above, TIME is pretty damn good. It may just be problems routing to europe as US pings are always top-notch.

As for drop-outs, I've not had one since I started using a good router (so my prior dropouts look to be router fault, not TIME).
Aelzen
post Mar 23 2017, 06:00 PM

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QUOTE(Aelzen @ Mar 23 2017, 03:59 PM)
Something is happening with TIME's routing again the last few days.

As seen here:
https://forum.lowyat.net/index.php?showtopi...&#entry82696419
It used to be this:
CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

1     2 ms     1 ms     1 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
2     1 ms     1 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
3    11 ms    14 ms    14 ms  223.28.2.1
4     8 ms     7 ms     7 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
5     8 ms     8 ms     8 ms  124.158.226.149
6   230 ms   232 ms   231 ms  xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237]
7   219 ms   218 ms   222 ms  124.158.224.82
8   242 ms   231 ms   222 ms  ccpgames.com [195.66.226.23]
9     *     ^C


But now it is this:

CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

 1     2 ms     2 ms     1 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
 2     1 ms     1 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
 3    10 ms    14 ms     7 ms  223.28.2.1
 4     7 ms     7 ms     7 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
 5     8 ms     8 ms     8 ms  124.158.226.149
 6   337 ms   339 ms   338 ms  xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.241]
 7   334 ms   334 ms   334 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
 8   338 ms   338 ms   338 ms  124.158.250.225
 9   339 ms   341 ms   337 ms  124.158.250.69
10     *        *        *     Request timed out.
11   284 ms   292 ms   285 ms  srv200-c.ccp.cc [87.237.34.200]


Which is adding a significant addition to the ping/response time.

As the link above in this post shows, this has happened before. I'm curious as to what's happening that the routing goes bad like this.
*
In addition to the above, when using TIME with a VPN to singapore, below is the tracert I get. Notice that while there's more hops, the response times are significantly lower. This is achieved, essentially, by using different routing.

QUOTE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

  1    8 ms    8 ms    8 ms  10.79.10.1
  2    9 ms    8 ms    9 ms  81.67.b9d8.static.theplanet.com [216.185.103.129]
  3    9 ms    8 ms    9 ms  ae11.dar01.sr03.sng01.networklayer.com [174.133.118.130]
  4    13 ms    15 ms    14 ms  ae8.bbr02.eq01.sng02.networklayer.com [50.97.18.200]
  5    41 ms    41 ms    41 ms  ae0.bbr01.sr01.che01.networklayer.com [50.97.19.248]
  6    41 ms    41 ms    41 ms  ae7.bbr02.sr01.che01.networklayer.com [50.97.19.247]
  7  165 ms  165 ms  165 ms  ae2.bbr01.eq01.par02.networklayer.com [50.97.19.251]
  8  174 ms  174 ms  174 ms  ae1.bbr02.eq01.ams02.networklayer.com [50.97.19.99]
  9  174 ms  174 ms  188 ms  kpn-international.nikhef.nl-ix.net [193.239.116.126]
10  180 ms  181 ms  180 ms  asd2-rou-1043.NL.eurorings.net [134.222.48.240]
11  173 ms  173 ms  174 ms  rt2-rou-1022.NL.eurorings.net [134.222.48.211]
12  193 ms  216 ms  193 ms  ldn-s2-rou-1101.UK.eurorings.net [134.222.48.200]
13  177 ms  176 ms  176 ms  134.222.109.115
14  185 ms  187 ms  186 ms  srv200-c.ccp.cc [87.237.34.200]
Aelzen
post Mar 24 2017, 11:34 AM

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Any word on the EU routing, or is there a specific email I can use to contact someone at TIME who is in a position to look at it (instead of the 'regular' support email that only ever responds with 'turn it off and on again')?
Aelzen
post Mar 24 2017, 12:50 PM

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QUOTE(mintgadget @ Mar 24 2017, 11:49 AM)
good luck been trying to sort this out for years... it comes and goes every so often. u can only b!tch/rant about it. They will ask for all kinds of trace route and nothing happens. Its like magic it disappears after some time before it comes back again.
*
Yeah, it's super frustrating. While using a VPN gets around the problem, it really shouldn't be necessary - TIME shouldn't be making such a mess of their routing tables in the first place.
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