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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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x-1o8-x
post Sep 29 2018, 04:55 PM

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restarted router and modem, now speed already upgraded :3


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x-1o8-x
post Sep 29 2018, 05:04 PM

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QUOTE(topeng perak @ Sep 29 2018, 05:01 PM)
Which package you use?
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300mbps
x-1o8-x
post Oct 1 2018, 08:47 AM

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QUOTE(maxomeara @ Oct 1 2018, 08:01 AM)
From this link: https://selfcare.time.com.my/user/service_info/

Easier if you sign in first to your selfcare website, then open this link
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cant see this, always get redirected to dashboard, and it's only showing "ACTIVE" there
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post Oct 6 2018, 01:21 PM

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i guess it's official?


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post Oct 6 2018, 01:44 PM

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QUOTE(fruitie @ Oct 6 2018, 01:38 PM)
Friend is paying RM 149 for 500Mbps now.. I wonder how to get 139 or even downgrade to 100Mbps. hmm.gif
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if under contract most likely can't change yet hmm.gif

otherwise it's like terminating and reapplying i guess?
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post Oct 7 2018, 02:11 AM

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is the upload speed also 1gbps? im only getting 500mbps upload and 800mbps download on my DIR-850L. if 1gbps upload, maybe need to upgrade my router hmm.gif
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post Oct 7 2018, 02:23 AM

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QUOTE(stasio @ Oct 7 2018, 02:17 AM)
Upload speed is 500Mbps.
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ooo.. i guess no need upgrade then biggrin.gif
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post Oct 7 2018, 02:43 AM

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QUOTE(stasio @ Oct 7 2018, 02:35 AM)
100/100Mbps
500/500Mbps
1000/500Mbps

[attachmentid=10057669]
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nice to see they finally updated it on their site biggrin.gif

1gbps @ RM199 is hella cheap, and it's probably even on par with 1st world standards
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post Oct 7 2018, 04:01 AM

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got this when i logged into self care

if renew contract is it still RM189 per month?


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post Oct 7 2018, 11:23 AM

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hi @jjj2, i've been offered the new DIR-882 at the condition that i renew my contract. currently im paying RM189 per month so if i renew does that mean i have to pay RM199 from then onwards?
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post Oct 7 2018, 11:50 AM

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QUOTE(sam240 @ Oct 7 2018, 11:26 AM)
I think once you login to your own selfcare page, it will show more clearly info for you.
Some package/plan TIME carry forward or special offer the discount/promotion price for you. You may get RM189 or lower (maybe). Just login and check.

Just login to your own selfcare page, then you will know. And FAQ page already show the detail for those within contract info too.
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based on the email i received, my current pricing is RM189 after discounts

on the router page i didnt see any price changes mentioned, just option to renew, so consider still gonna pay RM189?


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post Oct 7 2018, 12:10 PM

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called customer serivce, they told me if i renew the contract for the free router i will have to pay RM199 from my current RM189 plan
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post Oct 7 2018, 02:21 PM

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QUOTE(FusionXY @ Oct 7 2018, 01:58 PM)
You will get free when you upgrade and Re-Contract for another 24 months.

Thanks.
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have to pay new price tho
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post Oct 7 2018, 04:01 PM

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ok i called customer service again, and they told me there will be no increase in subscription fee if i redeem the free DIR-882 while renewing to 24 months contract. phewwwwww

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