Thank you for your interest on TIME Fibre.

Unfortunately, there is no coverage in ipoh areas at the moment.

Currently on KL and Penang only for now.

You're welcome.

Have a nice day.

Hi, Using LAN to test right?

Try to reset your Wi-Fi Router. Set up PPPoE connection again.

If you're using D-Link 850l model. A few customer with this model having issues like speed drop.

Did you try to restart your ONU?

If you need further help, you may text me.

This post has been edited by FusionXY: Dec 10 2016, 05:51 PM

Hi, is the tel 1 ONU light steady on?

Make sure you plug on the ONU tel 1 port, not the Wi-Fi Router port.

ONU aka fibre modem. The white huawei ONU unit.

Got dialling tone?

If you need further assistance.
You may WhatsApp me.

This post has been edited by FusionXY: Dec 11 2016, 01:37 PM

You're from KL right?

No maintenance in Penang for now.

Can your phone receive calls?

When the technician came got install the DECT Phone?

If no, have to set up something in the ONU Terminal.

Contact CS to send technician to set up your number on the ONU unit.

Hi, call CS as Yeap CH advice.

It could be that the number line is set up in the Terminal Unit yet.

Noted.

Do update yr news here.

I hope your issues will be solved.

Great to hear that your issues have been solved.

Hi, what happen to your connection?
Is your LOS light blinking?
If yes, contact TIME CS to solve the fibre cable cut, stolen or lose.
If no, try to reset your WiFi router.

CS didn't help at all?

Check around your neighbor whom using TIME.
Go ask them if they have the same issue like slow connection.

Thank you for your interest on TIME Fibre.

No stability issues if the building is affected.

Installation is free.

You're welcome.

Have a nice day.

The provided is suitable for 1 user.

As for that, one of the customer said that the stock router signal unable to detect while in the room in the big apartment/condo.

Please submit the coverage request here

They will pull new cable to your unit.

Kindly take note that when you transfer ownership to someone, it will refresh to 24 Months Contract.

Have a nice day.
Thanks.

LAN 2 - 4 have no traffic.

Kindly use the switch like this.
5 Ports SOHO Switches



8 Ports SOHO switch



Use the switches so have more available port.

For 5 Ports only 4 Ports available as 1 port is for cable to connect from router to the switch
For 8 Ports only 7 Ports available as 1 port is for cable to connect from router to the switch

Hope this clarify your issue.

If LAN 1 spoil they will change new ONU for you.

Happy New Year to you too.

Ya. Since most of the dealers told me that LAN 1 port only have oncoming traffic

Hi, mind to share out this will work?

Tried Unifi on TIME ONU?

Thank for the info.

Didn't the word IF.

Thanks for clarify.

[quote=Lov3Ly,Jan 2 2017, 04:20 PM]
[/quote]
Hi, I called up TIME HOTLINE @ 1800 18 1818 / +603 5021 2122 (if you are abroad) and the person in charge inform me that the next person taking over will continue from me thus the 18 month. May I know where your info come from?

[/quote]
Sorry, my mistake

Contract will remain the same.

This post has been edited by FusionXY: Jan 2 2017, 05:34 PM