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Unifi Official TM UniFi High Speed Broadband Thread V25

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zkteh
post Apr 27 2016, 12:03 AM

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QUOTE(watabakiu @ Apr 26 2016, 10:53 PM)
Does it include ALL number, including 1300-XX-XXXX numbers?
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Special number like 1300, 15454 are not included in the package.

So, it is advised to find the local normal telephone number

for example, TM call centre number

"Alternatively mobile customers can reach our TM Customer Service Centre at 1 300 888 123 and +603 2241 1290 if you are calling from overseas."

in stead of calling 130088123 directly, user can call 03-2241 1290 to avoid charges

info reference : TM email

CODE

Kindly be informed that we have received your email dated 3rd February 2016 regarding billing issue. Kindly noted that for the number 15454 and 1300, it will be included in Special Number. Please be informed that Special Number not categorized as fixed line/free number.



zkteh
post Apr 30 2016, 12:17 PM

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QUOTE(vostro78 @ Apr 24 2016, 09:26 PM)
Just call TM said ur modem signal not stable and some times it auto restart itself.... Then they will change for u.
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Just mention I would like to request for the new router 850L?

Is there any installation fee or extra charges for that replacement?

I am currently using my own router, will they verify the connection?

As I know, they can check for the recent connection.

If yes, we gonna use back the old router for couple of days and fool them, huuuu~
zkteh
post Apr 30 2016, 12:19 PM

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QUOTE(Zi-Tech @ Apr 30 2016, 01:38 AM)
tm is closing the traceroute features.... so you cannot traceroute any web beyond tm wall...this is why we cant take legal action towards them if suddenly slowing down... just like previous slow down, take them around almost a week to give statement their cable broken... if not, they will stay quite....

and still no rebate given even we face the slowdown....
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not only TM, all ISP around the world does this, it's part of anti-attack thing.

you can use something like PingPlotter to make the traceroute
zkteh
post Apr 30 2016, 12:21 PM

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QUOTE(soonwai @ Apr 27 2016, 04:45 PM)
Does anyone know of a local 03 number for 15454 (TNB Careline)?
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overseas number for 15454 is +603-78084400

Info reference : TNB Careline FB
CODE
Sir, you may contact us at +603-78084400. tq


This post has been edited by zkteh: Apr 30 2016, 07:11 PM
zkteh
post Apr 30 2016, 10:59 PM

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QUOTE(ncys1 @ Apr 30 2016, 02:16 PM)
I'm trying out OpenWRT on an old WR841ND v7. How does one go about getting HyppTV and IPv6 up on OpenWRT? I've tried tagging CPU and Port 4 with VLAN ID 600 but HyppTV isn't connecting. As for IPv6, I have no idea.
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check the main thread here, but here's my workaround for my wr1043nd
TMnet Streamyx/Unifi & IPv6, Now live! (Unifi)
zkteh
post May 7 2016, 10:38 PM

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QUOTE
O. Promosi Eksklusif Router ASUS
Dapatkan diskaun sehingga 30% untuk pembelian mana-mana produk router ASUS yang terpilih bagi setiap pelanggan UniFi
Advance Plan yang baru dan sedia ada. Eksklusif di TMpoint.


lol, now TM knows ASUS is good

INFO : BILL PENGUMUMAM
zkteh
post May 7 2016, 11:23 PM

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QUOTE(sHawTY @ May 7 2016, 10:55 PM)
Where did you see that?
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as stated, bill

This post has been edited by zkteh: May 7 2016, 11:23 PM
zkteh
post May 7 2016, 11:41 PM

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QUOTE(kaizer_x @ May 7 2016, 11:33 PM)
all videos at  youtube, kissanime & fb cant load..anyone having problem? in penang btw
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has been always using google DNS, no issue here in Penang, mainland side.

try google DNS, ipv4 and ipv6.

This post has been edited by zkteh: May 7 2016, 11:44 PM
zkteh
post May 7 2016, 11:45 PM

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QUOTE(kebeckham7 @ May 7 2016, 11:30 PM)
I think they running maintenance in certain area in KL...maybe
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no, they are having issue because of the flood..
zkteh
post May 7 2016, 11:47 PM

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QUOTE(jusbella @ May 7 2016, 11:37 PM)
Selangor area damn smooth! Stream 4K movies no lag no pause!

Youtube also damn smooth!
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glad that I am not alone, we are only getting 15-20Mbps in night time.

Using 30Mbps.
zkteh
post May 7 2016, 11:52 PM

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Anyone participating HyppRush?

The website is now fixed, last time we cannot even register or log in.

Now only need to type in the required information, no registration needed!

https://www.tm.com.my/hypprush/Pages/default.aspx

[attachmentid=6590679]

This post has been edited by zkteh: May 7 2016, 11:53 PM
zkteh
post May 8 2016, 12:10 AM

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QUOTE(ChrisWeiYuan @ May 8 2016, 12:05 AM)
Is it possible for VoIP to be down and internet is usable?
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yes, in affected areas, they are fixing. kepong area, I suppose
zkteh
post May 8 2016, 10:40 PM

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QUOTE(ericpires @ May 8 2016, 10:15 PM)
Where is it written that the 600 minutes free call includes mobile line? Can share it thx,  biggrin.gif

Since Day 1, never used to call mobile line as I thought it will be charged.
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CODE
Free 600 minutes
Free calls to TM Fixed Lines nationwide
Free calls to all mobile and other fixed lines nationwide

Beyond 600 minutes:
Free calls to TM Fixed Lines nationwide
FLAT RATE 10sen/min to all mobile and other fixed lines nationwide


INFO : TM EMAIL

BTW, you can see from TM page wut...

[attachmentid=6595744]

Unexpected bonus : now TM free call plan after the price gone up lol, existing users that paying for RM199 should check if you got free call plan or not!!
zkteh
post May 11 2016, 11:00 PM

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TM is having problem with packet loss, again.. mad.gif vmad.gif bangwall.gif ranting.gif

using Unifi doh.gif


nvm, it's now fixed thumbup.gif shakehead.gif

This post has been edited by zkteh: May 11 2016, 11:09 PM
zkteh
post May 19 2016, 09:15 PM

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QUOTE
TM is performing a network upgrading exercise for UniFi services at nationwide

everyday from MAY 14 6PM to JUNE 2 8AM

Affected customer may experiencing less than ideal browsing to Europe, USA and north Asia website
website
info : TM careline pre-recorded message

This post has been edited by zkteh: May 19 2016, 09:17 PM
zkteh
post May 19 2016, 11:52 PM

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QUOTE(Ronin_Amin @ May 19 2016, 10:19 PM)
Hi guys. Want to ask something. Currently when playing online games (Planetside 2 mostly) I am having connection problems (desync, packet loss, etc). Any idea on the reason? I thought TM already fixed the underwater cable? Or could this something on my end?
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https://forum.lowyat.net/index.php?showtopi...post&p=80036506
zkteh
post May 28 2016, 09:21 PM

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QUOTE(kebeckham7 @ May 28 2016, 06:34 PM)
users without contract will got more privilege....try asking CS what is the best TM can offer u. now 50Mbps come with free call to tm fixed line ony and hypptv varnam or aneka. damn tm change the 600minutes free call to free call to tm fixed line only


TM RM20 call plan includes (now free bundle with plans, cause the price gone up to RM199, etc)

Free 600 minutes
Free calls to TM Fixed Lines nationwide
Free calls to all mobile and other fixed lines nationwide

Beyond 600 minutes:
Free calls to TM Fixed Lines nationwide
FLAT RATE 10sen/min to all mobile and other fixed lines nationwide

info : TM email and myself

This post has been edited by zkteh: May 28 2016, 09:22 PM
zkteh
post May 28 2016, 09:27 PM

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QUOTE(TheDeadlySins420 @ May 28 2016, 08:03 PM)
guys how do i upgrade my unifi speed? do i have to go to tmpoint? seems like my 30mbps not enough for the household
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you can also call 100 to upgrade.
zkteh
post May 29 2016, 12:30 AM

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QUOTE(kebeckham7 @ May 28 2016, 11:40 PM)
actually tm really like to make customers confuse.
if u select this link and look at voice call - unifi sub 1
[attachmentid=6728765]
if u select this link and look at voice plan -unifi pro page
[attachmentid=6728766]
I did tweet them and show the screen shot...but until now no explanation given. my previous case not settle yet, for this month I got charge almost 30 ringgit for the call charges but I need to wait for this month bill first. a representative CX & Operational Planning (CXOP)
Customer Experience Management already email me that MCMC already issues this to them. anything regarding call charges will be take over by them.
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TM management really lousy but is the best at the same time, TM provides the fastest reply, fast repairing work, next day on-site support for free, free repairing, etc

but at least TM has the stable line, thumbs up! thumbup.gif

good luck on your report XDD whistling.gif
zkteh
post May 30 2016, 05:16 PM

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QUOTE(tritonite @ May 30 2016, 11:27 AM)
Anyone else notice slow downloading the last few days from Akamai CDN, specifically updating iOS apps from the App Store?

Cycling between 175.143.*, 175.136.*, 210.195.* and 110.159.* IPs not making any difference.

Is it time to ask TM to change the Unifi port again?
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how can we know it's Akamai CDN, got links to test?

or any specific website using it?
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