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 Maxis, Maxis

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wil-i-am
post Apr 2 2016, 07:50 PM

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QUOTE(JayChouYEE @ Apr 2 2016, 07:33 PM)
this is just a guess.
The info I guess is based on some of the people get call from maxis.
I think maybe will have some rebate like RM10 per month like that.because some of the people get 118 7gb
and I quite sure some of the people will port back after few month from other telco because some of them want speed and quality coverage.
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When Ppl port in, speed will b compromise later on
wil-i-am
post Apr 3 2016, 11:03 AM

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If users r loyal, Maxis will take it for granted
wil-i-am
post Apr 3 2016, 04:43 PM

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Port out from Maxis b4 too late
wil-i-am
post Apr 3 2016, 06:09 PM

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Y Maxis rep didn't clarify on all d allegations?
wil-i-am
post Apr 3 2016, 06:48 PM

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QUOTE(Edwina Bear @ Apr 3 2016, 06:26 PM)
Hi - that is a fair question. I know the Maxis team has been trying to get in touch with Jackson5759 to clarify on the offers he and his friend received because they were (shall we say) highly unusual but so far he has not responded. That said, I think they are asking people with concerns to contact them at http://bit.ly/AskMyMaxis.

P.S Full disclosure: I work for Maxis and have colleagues in the Customer Response Team smile.gif
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Inform your team to buck up as a lot of users going to port out
wil-i-am
post Apr 5 2016, 09:09 AM

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QUOTE(attw @ Apr 5 2016, 08:10 AM)
http://www.malaysianwireless.com/2016/04/m...appy-customers/

The "angry" FB emoticons now at over 4,000...
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When it will increase to 5k?
wil-i-am
post Apr 5 2016, 09:12 AM

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QUOTE(attw @ Apr 5 2016, 09:10 AM)
Definitely before the end of today, I guess. 4,500 now.
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V will witness 10k by tis week?
wil-i-am
post Apr 5 2016, 03:59 PM

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The bashing continues...
wil-i-am
post Apr 5 2016, 05:02 PM

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QUOTE(^Ware^wolf @ Apr 5 2016, 04:39 PM)
i received plenty of rebate from various telco after MCMC complaint...LOL
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How much?
wil-i-am
post Apr 5 2016, 06:40 PM

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QUOTE(Kelv @ Apr 5 2016, 06:33 PM)
No wonder everyone rage at Maxis now. With such unfair treatment, really should consider change telco.
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Quickly port out now b4 it's too late
wil-i-am
post Apr 5 2016, 08:59 PM

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QUOTE(attw @ Apr 5 2016, 08:50 PM)
My penalty quite heavy too bro, more than RM1.2k
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Can pay by instalment?
wil-i-am
post Apr 5 2016, 09:02 PM

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QUOTE(hitch80 @ Apr 5 2016, 08:51 PM)
question now is, when will maxis officially announce the rumoured new plan??  They should start ASAP for at least some damage control if not totally fix it.
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I dun think they r concern on the churn
wil-i-am
post Apr 5 2016, 10:07 PM

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Maxis rep prefer to b silent reader despite heavy bashing on-going
wil-i-am
post Apr 5 2016, 10:11 PM

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QUOTE(attw @ Apr 5 2016, 10:10 PM)
I think they are under instructions to do so.
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Tis means Maxis mgmt dun mind users port out
wil-i-am
post Apr 5 2016, 10:20 PM

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QUOTE(hensky @ Apr 5 2016, 10:17 PM)
they do mind, if not, there wont be a public announcement in facebook that pissed off every Maxis customer.
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M not sure whether they have trigger crisis management internally
wil-i-am
post Apr 7 2016, 10:19 PM

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QUOTE(charissp @ Apr 7 2016, 10:17 PM)
I've been a loyal Maxis customer and recently heard about this business ONE plan for RM98- 7GB+ 1GB free data for 6 months from a roadshow. Macam good deal.

Then my colleague told me digi memang already offering 7GB data for RM78 lol. Damn wtf.
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Nvr too late to know
wil-i-am
post Apr 8 2016, 10:06 PM

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Anyone intend to port out after Maxis give free data?
wil-i-am
post Apr 9 2016, 07:04 AM

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QUOTE(takadanicklagi @ Apr 9 2016, 04:59 AM)
Good move but tell me which telco would actually willing upgrade their plan for loyal customer.
Change to celcom after 10 years will also be the same. Loyalty is over rated
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Loyalty is secondary issue
Primary issue is to ensure no churn
wil-i-am
post Apr 9 2016, 04:32 PM

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Just accompany my cousin to port out from Maxis
wil-i-am
post Apr 9 2016, 07:28 PM

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QUOTE(hokkianu @ Apr 9 2016, 06:50 PM)
only OnePlan customer get data upgrade, what about surfmore and ivalue package?

faint, makes me even more want to port out asap
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Maxis apply double std

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