I think my dad use Maxis for more than 15 years and in the middle got over charged several times, now under my brother's persuasion, he changed to DiGi - the smarter choice

well, we hope maxis react quickly or risk kicked out from the game

Call *123 to complain just now and said most of my friends received the RM68 and RM88 offer once they mentioned wanted to port out. Then the customer service officer explained to me that the offer only to dedicated customer and called Loyalty program.

Then I mentioned, I been with Maxis for more than 10 year and still not loyal enough? And said that it was unfair that all my friends received this offer while they monthly payment also same as mine. Then the officer hold my line and inquire his superior.

After that, he mentioned will put my line into the special "List" and the team will do analysis and bla bla bla then only will call back me but he can't confirm when can I receive the call.

Wait till tmr see when they will call back or not...hmmm

They mentioned "Loyalty Program" team. This team responsible to call those existing customers and offer them "special" plan. So fed up that Maxis got such a double standard.

Wow, thankfully I'm not their special & selected customer. 

Now i'm happy with my Digi Postpaid 78.

Been requesting maxshit loyalty department to call me back for 3 weeks.
At last they call me back (which was rude btw) and said can offer additional 2Gb for 6 months for my 128 plan.
What a joke.

Port in to maxis on Jan 29th  2016 ,port out on Tuesday and loyal team call me saying that I am selected from the loyalty department , offer me 2 plan
A) 88 7gb unlimited call/sms
B) 68 5gb unlimited call/sms
Both without contract
So I pick up the Rm68 plan

It is a sign that Maxis is desperate. Prior to this back in mid 2015, they hardly bothered with those who ported out, randomly selecting a few to call. Now even 2 months with them also called?!

Good job Maxis!

For all you know, they might even start a tele-marketing team by calling all ex-Maxis customer!!

If I were to port out, I will choose Celcom. But best part was I came from Celcom before Maxis
My supp line was using Celcom Basic 38 before, and I find their 4G macam not stable, keep rocking between 3G and 4G and connection also slow

I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.

i had ported out from maxis and today i receive billing via email and maxis still haven't terminate my account and still debit me. well guys better double check again with maxis to ensure them remove your credit card number.

Nope..i ported out in febuary, so in march oredi deducted the prorated charges. So I have cleared all but this morning i receive the bill again. 

Made complaint to SKMM and CFM. Managed to get RM88 for 7GB + 1GB with free spotify premium. However, my plan was RM158 with iphone plan. Thus need to pay penalty of RM950. The only thing I felt cheated and not arguable is my previous plan was RM158 and now my plan stated clearly RM188. So basically its an upgrade, why should I pay for the penalty? To Maxis, it is an offer for monthly rebate after I lodged complaint in skmm & cfm about unfair practice on all the plans. The contract did not state if an upgrade with offer which requires me to pay penalty. If my area not cos of Maxis line is better, definitely already port the fack out from them.

On another note, my gf did not get the same package but she use Maxis since 2000 and prompt payment. Instead of RM68 for 5gb or RM88 for 7gb. She got 98 for 6gb and RM118 for 7gb.

Straight port out to digi. Sometimes we have to be smart consumer not to be con by all these shits. If in a same area, maxis & digi or even celcom line is acceptable. I think not necessary to take maxis. Especially this is how they treat customer.

And Many say "I would back to Maxis if they offer something similiar or lower" few weeks back but now I think majority customer are so frustrated on how they treat their long time customers.

Monthly RM30 or one time???

walao after read this post i feel like i've become water fish zzz.

time to change other company then huhu