Or u dunno when or how the petrol price will fluatuates, neither you would know if Uber fare will correspond with petrol market price or not

t-shirt and jeans...whatever I feel comfortable.

Seems Uber is changing the fare again....

now between 9pm to 5am, will be zero base fare (i.e. used to be gross base fare of RM0.95).

But, then, they say they will return it to driver....not sure how it's work....

You are not suppose to start the trip before the rider entered the car. Is this a cash trip or card trip? Do you able to cancel the trip? If the trip is card trip, then, you will be paid by uber (unless the rider raised a complain, and he/ she will be refunded, but, not sure you will be suspended or not for breaching the rules). If cash trip, then, it considered you had collected the cash, and you need to pay Uber 25% (or 20% per your term) as commission

Are you official represent Uber, aka Uber staff? If yes, welcome to the forum.

And, I would ask you to review some I feel like unfair practice which many riders take advantage off

1. As you mentioned, Uber will start charging the rider directly after 2 min of waiting. What if the rider cancelled the ride after 2 min, or before 5 min? What compensation does the driver have? So far, it is zero, none, nil. The driver just wasted not only his/her time but petrol. Please review this unfair clause.

I would suggest that rider who cancel the request after 2 min should be charged cancellation fees, as the driver had taken considerable time and effort to the requested location. Plus. the Uber apps does show that estimated time (although inaccurate, never take into consideration of traffic jam and direction of the traffic, which sometimes mean the driver need to make a very big detour just for opposite direction), thus, the rider ought to agree for it, rather than request and cancel as and when they want.

If you ask me, who is just one of many Uber driver, not official representative of Uber, answer is too bad, tough luck or consider lucky got RM5 cancellation fee

I had numerous time encounter such issue, end up with nothing

Sort off but you got the option not to accept the trip. But then, your acceptance rate decrease, may impact PHG incentives

No lah, cancelled trip won't affect rating.

Uber already paid what......RM0.95, the initial pick up rate

then, what you propose?

As if they would care

but i would support u anyway

please provide another template to allow driver to choose rider based on their payment option also, i.e. card only, cash only, or both

This post has been edited by 2feidei: Aug 8 2016, 04:52 PM

Well, it just basic economy 101, demand and supply. If more and more driver feel that driving Uber is not economical, many will dropout, end of day, got demand also no use, as no driver. Ultimately, so long as the request is fair and equitable, so far, I see these demand is fair and equitable.

Compete with Grab car? Imagine if the all these demand is granted (I doubt it ever will), what do you think Grab driver will not jump into driving Uber? End of day, Grab demand will surge, but, no driver. Same situation

The major issues with current taxi industry (from the feedback I got from the riders) is taxi is old and safety is questionable, rude drivers, drivers do not want to use meter, selective of destionation.

But, have you see this being demand by any Uber driver? Noner right? So far, after 100+ pages, Uber driver also demand option not to get request for above 5km, being compensated for rider who request for ride, arrived and subsequently cancelled and option to select either to accept card trip, cash trip or both. So, for sure Uber standard will not drop to taxi standard if these request is granted (unless the driver choose to be rude, then, Uber had a very quick response to quickly suspend the driver)

Glad you enjoy your Uber experience. Yeah, agreed that system is not perfect, but can be improved.

But, if you drive long enough, complain enough, you will soon realised no doubt they quick reply you (especially if fall into their standard template issue), sometimes less than 2 hours resolved. But, for issues outside their template answer available, it can take few days, up to a week to resolve And, this, you need to be constantly follow up, keep sending reminder, else they will cheekly closed the issue by sending you another email ask for feedback on issue "resolved"

I had been complaining (never once missed out) all the ffk customer, and their standard template reply, "blah, blah, bla sorry to hear that the ride is unfavourable.....we understand that not all riders provide 5 star ride experience that Uber expected, but, we do necessary action and will contact the rider to resolve the issue...." Then, when I ask for reimbursement, their reply is that you need to be pickup location for at least 5 min before you entitle for any cancellation reimbursement. Mean, if the rider cancel at 4:59min after you arrived, sorry, you got nothing!

Driving for long distance to pick up short trip? Personally, I got no issue on this. If I notice the request is far away, I can just choose to ignore the request anyway. But, if I feel like taking a gamble, I may accept, if really short distance, consider charity lor....as I know very well, driving Uber will not make you making lots of money anyway, just to say sufficient enough to cover your expenses. Just don't be mislead by Uber advertising or some driver who trying to recruit you (so that they will get referral fees) that driving Uber is great money making with flexible time.

Last but not least, I would not advice you to accept any other request than sending the rider, such as what you mentioned, request for buying pizza, or delivery), as I personally encountered it before, the buyer ffk me after I bought stuff for them. Complained to Uber, Uber reply it against their policy for driver accept ride for delivery. Think about it, it make sense too, what if some drugs dealer ask you to be mule for their drugs delivery? How you going to explain or defend yourself if stop by police? Claiming driving Uber, non your issue? With current cash ride, anybody can create a fictitious name with cash ride option ask you to deliver drugs, guns or anything illegal for them, and you will in deep trouble explaining yourself.

Finally, good luck in your new job

Is it? Have not drive since last week due to accident (personal, not car, so injury to self only, car ok).....

If really that case, I think it is time for me to stop driving Uber forever already, as it not worth driving anymore. I had done my actual Income Statement, even with 20% deduction, it barely cover cost, especially with accelerated repair and maintenance due to additional mileage.

Have Uber replied you? Mind to share their reply here?

Tag official Uber in LYN UberMY for clarification

This post has been edited by 2feidei: Aug 9 2016, 02:12 AM

Thanks....do keep us update ok...my last drive was on Tuesday, so, I can't notice it

Ok lah, just take it easy, there is no special strategy one lah....it's just like gamble lah, where got strategy, sure win formula one? As what you said, let the faith took you the destiny, just enjoy the drive, be alert of rogue taxi drivers, be careful and tactful with rude riders, exercise lots of patience when dealing with them, just don't confront them.

At least it make more worthwhile to drive. Will continue drive once I recovered

Just don't stop right in front or beside them. Drop off and quickly drive off, don't linger there. If need, explain to the rider the situation, they will undestand.

First, you need to be above 21 years old and have full licence to drive, not just P license.

Assume you have that, then, you need to ensure your name is included the car insurance coverage as driver.

Then, you are all good to go.....

Whether good time or bad time, you can sign up both, you decide. It just for earning pocket money is fine, so long does not affect your study. Full time job, not advisable.

Wishful dream

GrabCar driver robbed, beat up by 'customers' By ZAHRATULHAYAT MAT ARIF - 9 August 2016 @ 7:30 PM Facebook 4 Twitter Share 4 KAJANG: A GrabCar driver was injured after being robbed by his ‘customers’ in Jalan 18, Taman Sri Jelok here early today. It was leant in the 1am incident, the two men had used the mobile app to hail down the ride-sharing vehicle. However, once the car reached them, the men went inside the car and robbed the driver. District police chief Assistant Commissioner Othman Nanyan said the driver, a 27-year-old man, suffered injuries on his face, head and hands. “The duo, both 39, were nabbed by a member of public who happened to witness the incident. They were taken to the Kajang police station for further action. "Both men had criminal records and have been remanded for seven days beginning today," he said.

Read More : http://www.nst.com.my/news/2016/08/164329/...-beat-customers

Be careful guys....especially with cash ride

What you think?

KL golden triangle, Pavillion, Fahrenheit, Lot 10, KLCC

By calling or contacting rider is having a double edge sword. Yes, you can pre-empt the rider your arrival, confirm. But, in case you get some bad rider behaviour (happen to me once), when they got banned because you report it to Uber, they may call you, harrassing you......anyway, it is part and parcel or risk of Uber driver. Just be careful.

Mind to tell me how many times you cancel the trip for the week? I do occasionally cancel some trip (average 3-8 times per week, worst case scenario I faced is 3 times in 1 day) especially when rider no show after I waited 5 minutes, or those area which I can't wait, i.e. Pavilion, Central Market, Zouk, Changkat Bukit Bintang. So far, touch wood, never been suspend before. I suggest maybe you should write a complain to Uber everytime you cancel a trip (yeah, it bit hassle), but, at least explaining to them why u cancel the trip.