QUOTE(ieian81 @ Jun 13 2016, 11:15 AM)
Tuesday morning the revised figures will be updated already. Via the Partner Dashboard and also in-app.
wah...so fast now Uber Partner Resource Centre & FAQ, Partners welcomed to share!
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Jun 13 2016, 11:21 AM
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#121
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Jun 13 2016, 11:58 AM
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#122
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QUOTE(ieian81 @ Jun 13 2016, 11:26 AM) I feel that as a driver, we should be honest with our rating of riders to help other drivers out as well. +1 1) You use the word Fuck to me or be abusive, straight 1 star and report to Uber. 2) You make me wait more than 5 mins for you without any reason, it's straight 4 star at least already. I don't care if you are local or foreigner, guy or girl, pretty or not pretty. 3) Don't be a racist, I notice a lot of he foreigners who pays cash, I.e. Bangladeshi gets very low ratings when in fact they are very courteous and thankful. That's how I do it. 1. You must be the most patience uber driver I will ever find. Seriously, if the rider really abusive, I would rather stop the ride immediately, report to Uber immediately. After all, I not martial art expert, I am just cari makan, trying to earn an honest living, the least I want is trouble. QUOTE(ieian81 @ Jun 13 2016, 11:29 AM) I learnt a lesson to not judge by area or by talking on phone until they arrive inside the car. There was one time I got a little impatient for waiting so long and called to chase the rider, turned out she was blind. No, no....what I mean is that I will give the rider a sms or call, informing them I am arriving. It just a courtesy to the rider that to told them I had arrived, as the uber partner apps is sometimes really crazy, few rider complained that they saw my car still far away or stationary, but in fact I am right in front of them (not sure they lying or not). I am fine, so long as they told me they are on the way. What pissed me off is those able body rider, taking their own sweet time, and not replying sms or answering call, where we don't know whether we are in right location (sometimes the GPS is not accurate, especially if some newbie rider request ride using pin are indoor)QUOTE(ieian81 @ Jun 13 2016, 11:35 AM) The limit is Tanjung Malim to the north, Seremban to the south, Genting Highland to the east and Sepang to the west. This is the last i knew when I asked. Wah, liddat ppl like me failed geography one very susah, honestly, I don't really know, touch wood, have not received such request before, as I really don't know. The furthest I go to Kajang (south) or Shah Alam (north) or KLIA (west?) . I think without your feedback, I will most probably reject if go Seremban or Tanjong Malim, citing out of area The Uber Partner app will be able to track your trip and payment even if you send someone to Penang. If you want, I believe you can. You are in a position to reject a ride if it falls beyond the limits. If it's within, you need to send. Thats the difference. |
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Jun 13 2016, 03:51 PM
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#123
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QUOTE(jasontantenghuat @ Jun 13 2016, 03:45 PM) I'm those person who is very calm most of the time, but when meletup, is damn scary (according my girlfriend and friends). Lel....have you heard the proverb "the quiet dog is the most scariest and that can kill? If condo, sometimes I don't mind waiting just a little longer as compared to waiting in front of a house. But I appreciate riders who wait at the guardhouse or lobby. Those I confirm give 5 star and treat nicer. Yeah, any rider who wait for me, automatically qualify for 5* from me, except they really rude or sit at back seat |
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Jun 13 2016, 04:38 PM
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#124
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QUOTE(jackal_x2005 @ Jun 13 2016, 04:18 PM) some rider prefer to sit at the back, so nothing we can do about it. I believe they still deserve 5 star as long as they not making any fuss, example ask to be picked up at high end condo, and did not put notes to pick up at lobby for specific block, and end up we as a driver waited 5 minutes and rider suddenly call asking where were we? Well, different driver, different rules/ criteria.... For me, I benchmark it against if I am rider myself. I would definitely sit in front, unless the driver insist me to sit behind. It just basic courtesy, when you take a ride from your friends or family car, although uber driver are not rider friends/ families lah For those high end condo, if I know from the request it is a gated or condo, I will sms the rider ask if they want me to wait at guardhouse or lobby. If lobby, then, please provide me the block or lot number to inform the security, only I start my journey. If till I reach still no reply, I will call them in front of condo if I don't see anyone at guardhouse. If that failed too, wait 5 min, then, cancel, got RM5 cancellation fee. |
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Jun 13 2016, 06:58 PM
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#125
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Jun 14 2016, 10:53 AM
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#126
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Jun 14 2016, 04:05 PM
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#127
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This post has been edited by 2feidei: Jun 14 2016, 04:05 PM |
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Jun 15 2016, 12:58 PM
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#128
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Jun 15 2016, 02:09 PM
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#129
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QUOTE(TurnDownForWhat @ Jun 15 2016, 01:09 PM) Go thru your pay statement that they usually email to you. Should received it by now. The first few lines usually is for all the incentives payout. Sorry, dunno how to upload here, else, I can shown mine (I don't have any incentive also |
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Jun 15 2016, 04:22 PM
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#130
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QUOTE(akh2920 @ Jun 15 2016, 03:42 PM) As far as I remembered, your trip acceptance must be above certain %. Then, your number of trip must be x% start from CSA. And, your trip per hour must be above x time. Then, you must above x rating. Lastly, your actual gross fare per hour is lower than the guarantee amount. You meet all the criteria, only you will qualify for PHG. One of them don't meet, sorry, no PHG for u |
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Jun 15 2016, 04:24 PM
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#131
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QUOTE(TurnDownForWhat @ Jun 15 2016, 04:21 PM) Something wrong with your payment statement. It show your fare is RM500++, but then if you look under Misc, they put "please earn more than RM100 to qualify Tier 2 incentive".....please raise a help ticket to them to investigate.This post has been edited by 2feidei: Jun 15 2016, 04:25 PM |
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Jun 15 2016, 04:39 PM
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#132
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QUOTE(shirley_andy @ Jun 15 2016, 04:29 PM) for those experienced in driving for both Uber and Grabcar, care to share the pros and cons? For item 1. Uber riders pay by credit card more often than Grabcar riders 2. Grabcar pays better per KM 3. Uber pays better when driving in standstill traffic 4. Grabcar need to manually collect cash from rider for toll expense, Uber automatically reimburse the driver. 5. 6. 7. 8. ... 1. partial true, as more cash rider already 4. not sure about Grab, for Uber cash ride, it all included in the cash to be collected from rider. Uber won't reimbursed you unless you had been short-paid,that also you need write long grandfather, grandmother story |
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Jun 15 2016, 05:35 PM
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#133
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QUOTE(akh2920 @ Jun 15 2016, 04:46 PM) The trip acceptance is calculated by day or by week? How about the CSA % and trip per hour? All calculated by day and next day all percentage refreshed? To qualify for that particular block of PHG, it all calculated during that block. Not so sure about trip acceptance % though, if it based on that block or that week. |
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Jun 15 2016, 06:18 PM
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#134
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QUOTE(shirley_andy @ Jun 15 2016, 06:11 PM) Uber KL now have Driver Destinations. In some ways similar to GrabHitch where u only pick up rider heading the same direction as where u wanna go. My uber partner apps still don't have? Nice feature for final trip of the day. |
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Jun 15 2016, 09:38 PM
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#135
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QUOTE(TurnDownForWhat @ Jun 15 2016, 08:29 PM) Acceptance rate i think mine is quite high becoz i never cance any request, then i start from CSA, but I still don't understand how to get it. It makes me feel upset, like kena scam How many % start from CSA? And, what is your gross fare? If your gross fare per hour above PHG, then, you oledi not entitled for PHG.....which basically, PHG more like a guarantee earning rather than incentives for you. Don't be mislead by it |
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Jun 15 2016, 10:57 PM
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#136
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QUOTE(Sharkox @ Jun 15 2016, 10:49 PM) y Something like that lah.....but, when you received the partner statement via email, you can login and view lah, why u didn't qualify for incentive. From my understanding, Something like this: Let say u were online for 1 hour (4pm-5pm) and the PHG is RM16 and u have only have 1 trip during that period whereby the fare is RM4, then they will top up u another Rm12 later on (if u meet certain criterias). I might be wrong on this issue, please correct me if I am wrong guys. Hard to explain without knowing or reading your partner statement lah |
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Jun 15 2016, 11:20 PM
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#137
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Jun 15 2016, 11:43 PM
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#138
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QUOTE(TurnDownForWhat @ Jun 15 2016, 11:30 PM) if let say like the hourly guarantee is start from 4pm to 8pm but i online from 6pm and managed to get 4 trips before 8pm then i am entitled to get 4 x RM22 right ? No. If you online 6pm to 8pm, your fare per hour is less than RM22, then, they will top up to RM44 for you for online 2 hour, assuming you meet all the other PHG criteria. The RM22 is gross fare per hour, not gross fare per trip This post has been edited by 2feidei: Jun 15 2016, 11:43 PM |
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Jun 16 2016, 09:19 AM
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#139
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Jun 16 2016, 11:20 AM
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#140
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