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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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SUS2feidei
post Jun 7 2016, 11:24 PM

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QUOTE(shirley_andy @ Jun 7 2016, 11:08 PM)
my 1st payment statement deducted RM5 from net fare. and it indicate it'll continue deduct RM5 for next few week's pay statement too.
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Wahlau......this Uber really cekik darah......not only revised Uber commission from 20% to 25%, now charge RM25...no wonder so few people driving Uber now.....

Last time when they revised the fare downwards also many stop driving, introduce cash, another batch stop driving.
SUS2feidei
post Jun 8 2016, 01:05 AM

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QUOTE(lowya @ Jun 8 2016, 12:31 AM)
How many uber drivers here actually has a Public Service Vehicle (PSV) License?

do you realize that uber doesnt care if you dont have one and yet approve you to drive?

think along the line...
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Does it really matters? Even those have, i.e. taxi, is their service any better? hmm.gif
SUS2feidei
post Jun 8 2016, 09:16 AM

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QUOTE(iOnine @ Jun 8 2016, 08:36 AM)

i memang part time driver. only drive to hit the PHG.
so now u know or have the idea right hahaha.

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Lel.....u lucky fellow tongue.gif ....working hour flexible, thus, can drive uber during PHG time or whenever you feel like it. Unfortunately, those PHG hours usually normal office hours, quite difficult for a regular 9-5 office workers to drive.....thus, no way any regular office workers who drive part time can hit the fare as u have bangwall.gif

I think u more of full time driver, but part time office workers rclxs0.gif
SUS2feidei
post Jun 8 2016, 11:49 AM

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QUOTE(iOnine @ Jun 8 2016, 09:47 AM)
haha last time can lari lari ma.
now got promotion. kena concentrate in the office lor -.-'

great powers comes with great responsibility
hahahaha.
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Lemme guess....u must be in sales icon_idea.gif or IT support icon_idea.gif

QUOTE(iOnine @ Jun 8 2016, 10:49 AM)
malaysia not yet la.
next year ony kena PSV.
wait for the update from SPAD lor
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Lel....wonder how? All driver need to have PSV? Or Uber buat tak tau, buat dunno, it's driver punya pasal, wash hand......just like there is one incidents, where SPAD have operation in Sunway, Uber just send out sms to all driver say avoid Sunway because "traffic jam"
SUS2feidei
post Jun 8 2016, 12:56 PM

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QUOTE(iOnine @ Jun 8 2016, 12:55 PM)
LOL.
neither.
im in the management side lor.
ekekek
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own biz? notworthy.gif
SUS2feidei
post Jun 8 2016, 04:49 PM

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QUOTE(iOnine @ Jun 8 2016, 04:13 PM)
new comers only 25%

im still 20%.
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me too, 20% here icon_rolleyes.gif

but, if next month, petrol price increase, really got to re-access if it worthwhile more to drive uber or not jor hmm.gif
SUS2feidei
post Jun 8 2016, 05:17 PM

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QUOTE(tane282208 @ Jun 8 2016, 05:06 PM)
Sifu. Please teach me how..
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don't be lazy bum, go scrolled back the thread, the enigma code is already broken......

all I can tell u, no reward before hard work.

And, if u even too lazy to scroll back to study how, then, nothing can be help for u doh.gif
SUS2feidei
post Jun 8 2016, 11:48 PM

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QUOTE(GunBlaDeR @ Jun 8 2016, 07:24 PM)
Oh wait? For real? I see. But I find it really interesting that UBer is increasing the commission, rather that decreasing it. I really wonder what kind of business strategy they are using.... haha
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As more and more people want to drive uber, they charge higher commission. What they missed out is that actually how many are really "active" drivers. Plus uber worldwide is still losing money
SUS2feidei
post Jun 9 2016, 04:21 PM

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QUOTE(iOnine @ Jun 9 2016, 12:09 PM)
they happy lor. coz flexible hours and more kopitiam.
what to do. hahah their life ma.
youre correct.
it does look nice on paper right
the calculation and all.

but.. theres always a secret in everything
innocent.gif  shocking.gif  thumbup.gif
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Lol....the secret is online at the PHC location, hope that request won't come to you often, even if come, just a short distance trip, but, still able to hit the TPH 1.25 laugh.gif so you have more time talk cock, sing song without driving, but, earning 2k per month

Nothing so secret about it laugh.gif laugh.gif laugh.gif

I think the most secret is to find that location that meet the criteria icon_idea.gif

This post has been edited by 2feidei: Jun 9 2016, 04:23 PM
SUS2feidei
post Jun 9 2016, 04:22 PM

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QUOTE(TurnDownForWhat @ Jun 9 2016, 02:51 PM)
So the PHG will be shown when the weekly summary ? I just did 4 trips ytd from 6pm-8pm but worry that uber didn't include the PHG(RM22/H) in the statement.
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yes, it will only appear in your following week statement. It won't show immediately.
SUS2feidei
post Jun 9 2016, 04:24 PM

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QUOTE(iOnine @ Jun 9 2016, 04:23 PM)
4-8 u need 5 trips. as its 1.25 n nolonger 1.0 per block tailo.
so ull get about 3 hours phg lor.
keep on guessing smile.gif. haha
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what to guess? The location? Lol....not interested to go "park" myself at every CSA area laugh.gif
SUS2feidei
post Jun 10 2016, 02:32 PM

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[quote=okavango,Jun 10 2016, 01:43 PM]
6-10 block is better T1 RM30 T2 Rm25 lor
10-4 block is RM16
4-8 block is RM22
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[/quote]

What is this block thing you talking about? I only get for what I drive for. Is this extra on top of the normal fare?.
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[/quote]

this is PHG
SUS2feidei
post Jun 10 2016, 04:25 PM

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QUOTE(okavango @ Jun 10 2016, 03:52 PM)
Hi there,

Thank you for the clarification. However, I think this is applicable more to full time drivers.
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Sometimes the definition of full time and part time is blur here.

So long as you online within that hour, then, as what someone had said, it work as safety net if your gross fare per hour fall below the amount.
SUS2feidei
post Jun 10 2016, 04:59 PM

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QUOTE(akh2920 @ Jun 10 2016, 04:58 PM)
I was wondering, if we didnt accept a new trip request during an ongoing trip, will it affect our acceptance rate?
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Yes, confirmed by the staff, and I personally tested myself.
SUS2feidei
post Jun 10 2016, 05:21 PM

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QUOTE(akh2920 @ Jun 10 2016, 05:08 PM)
Wah ok. But then the new rider would be notified that the driver is currently on another trip and need to wait right?
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I don't think they know. All they can see is you drive around, which might be opposite direction to them and/ or take longer than usual/ expected time to reach them.

Just happen to me yesterday, send one passenger to one of shopping mall/ hotel, ask me drive into car park (but, then, when exit the car park, the stupid gate got problem, got stuck for good 5 min), so the next passenger cancel ride coz the distance to the next passenger only 500m.


SUS2feidei
post Jun 10 2016, 06:35 PM

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QUOTE(musteng @ Jun 10 2016, 06:29 PM)
There's a description written there something like partner is completing the trip. Rider is acknowledge unless they did not border to read it.
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Lol...99% of rider will not border to read, as I get call from rider, eh, where are u ah? How long will you arrive ah? Or, reach, need to call them, only they take their own sweet time come down from condo, etc....
SUS2feidei
post Jun 13 2016, 09:55 AM

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QUOTE(jasontantenghuat @ Jun 13 2016, 08:55 AM)
Saturday night a got a African lady whom I think is doing something behind her partner's back.

Her boyfriend teman her to my car. When she got into the car, the destination was in Puchong. After I started driving, she said she is actually going to Cyberjaya and changed the destination on Uber app.

I gave her 3 star though.

First, take 10 minutes to come down.
Second, her boyfriend damn rude to me.
Third, she use my charger without asking. She did say something like, "I need to use the charger", but I have not given my consent yet.
Fourth, heard a song on the radio, turned up the volume till 25+ (Persona). I think Persona max is 30, I normally put volume 10-15. So means it's damn sibeh loud.

Her rating was 4.2 if not mistaken.

Arena Green Bukit Jalil. Name, let you all go through what I go through laugh.gif
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This is part and parcel of driving Uber, sometimes, I would rather sacrifice my acceptance rate, do not accept ride request when I notice the request come from those "high probability" area where I suspected the rider is not civil.

But, I got to respect you willing to wait for 10 min, I would usually cancel off the trip after 5 min, earning RM5 (gross) from cancelling the ride, which sometime not bad if the ride distance is near.

QUOTE(TurnDownForWhat @ Jun 13 2016, 09:39 AM)
Guys, PHG was not added i to the statement. Why ?[attachmentid=6831382]
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Hold your pants.....it will only reflected during the pay day, usually wednesday....keep calm....no need so kancheong
SUS2feidei
post Jun 13 2016, 10:54 AM

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QUOTE(okavango @ Jun 13 2016, 10:00 AM)
My weekend experience.

1. An African couple pinged me to pick-up from One World Hotel, BU. I arrived at the lobby and called them. The man answered saying he will be down soon. I said" soon but cut short of asking how long", he ended the cal abruptly. So waited for about 10 min, they came down with bags.

After putting their bags in the boot, they both got into my car and sat on the back seat. The lady said "drive fast"

My pressure went up immediately as she said drive fast. Politely I started to advise that our roads are bound by speed limits and I have to adhere these rules so I cant drive fast. This got her annoyed and started mumbling at the back. Her boyfriend who was on the phone the minute he got in later  tried to calm the situation down and said please drive as fast as possible.   

Without uttering further, I just drove normally and dropped them off at their destination. There was no any expression of courtesy when they left.

2. I was at Jln Nagasari when I received a call from  a rider (Caucasian lady) asking to pick-up from Jln Changkat. It was a busy Saturday night with heavy traffic. So I drove through the back lane to avoid the traffic. While on my way she called me and said you were 1 min away just now and now you are 5 min away and asked "are you coming. I said" I am stucked in the jam and on the way. I explained to her that  I tried avoiding the traffic in order to get to her fast and in the queue now heading towards her. She sounded drunk and started to accuse me of lying and went on bitching and ended the call. Five minuted later she called again continued her abusive language on me. She said" I am fucking lying again" I told her she can cancel me if she cant wait which she did after a couple of minutes.

To avoid getting another request from her I went offline and moved along the jammed street. A few minutes later she saw my car from far and started confirming from her phone if I were her Uber driver.  As i neared her she came to my passing car and knocked my door window but by then I have locked all my doors. I just waved at her indicating that  I not interested and drove pass.

Moral of the story here is be polite, patient and be respectful. When riders get bossy or abusive or have a perception of master and slave mentality it get my blood boiling.
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1. Very typical, without stereotyping any race or nationalities. What I will do is when I reached, I will try to contact them. If they reply, I will start the trip after 5 min, regardless whether they in the car or not (although Uber rules said that drivers must only start the trip only when rider enter the car). If I unable to contact them (i.e. no pickup no reply sms), I will also wait for 5 min, then, I will cancelled off the trip. I still earned the cancellation fee.

2. This is very typical, happen all the time, they expect you to wait for them, where it near impossible for you to even stop the car at that location. Also in Zouk, they expect you to drive to door front. Whenever I received such request, I will tell them, please wait for me at requested pick up location, I can't stop there. If I don't see you waiting at road side, sorry, I will stop further, and you got to walk towards me.

3. Another incident yesterday, these HK tourist, unsure about Malaysian culture, ask to pick up right in front of Pavillion, full of taxi drivers....and further sit behind. Distance travel, just to Jalan Imbi. When I told him nicely, actually the distance is very near, can walk, save money and time, he rudely say, I got money, I like to waste cannot ah?. Reached, not even thank you. Thank God nothing bad happen with taxi driver, else today myself will be out in newspaper, quickly drop them off, out from Bukit Bintang area.

Sometimes, it worthwhile spending few cents to give them a call, to gauge them, as it not worthwhile to take risk picking up some drunk or unruly riders who may risk damage your car. Of course, you can always write to uber subsequently to complain, but, I doubt they will do anything. They are practically useless, doesn't care about the driver welfare, but, will reply you in standard reply template. Yes, rating may drop due to this, but, with my limited 7 months driving, I would say, I meet more pleasant rider than unpleasant one, thus, no matters what, my rating still ok (at least not yet till borderline being suspended biggrin.gif )


SUS2feidei
post Jun 13 2016, 10:56 AM

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QUOTE(barcabodo @ Jun 13 2016, 10:37 AM)
from klia2 to nilai, using cash option since i can't proceed with my debit card payment.  bangwall.gif
estimate around 30myr but now the driver said have to topup x amount + fare since it is outstation?
is there such a clause?  hmm.gif
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Nilai is out of Uber coverage (if I remember correctly). Thus, he got rights to reject the ride. biggrin.gif whatever top up or arrangement, it between u and the driver.

This post has been edited by 2feidei: Jun 13 2016, 10:57 AM
SUS2feidei
post Jun 13 2016, 11:18 AM

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QUOTE(ieian81 @ Jun 13 2016, 11:13 AM)
I don't think Nilai is out of Uber KL coverage. The limit is Seremban I think.

And no such thing as top up amount, etc.
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Is it? Actually, how do we determine the area is out of Uber KL coverage? During the briefing, was told up to Rawang. But, any specific measurement, i.e. how many km from city center, etc?

Even I use uber website to estimate, I can even estimate fare from KL to Penang rclxub.gif

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