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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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SUS2feidei
post May 26 2016, 07:06 PM

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QUOTE(okavango @ May 26 2016, 04:05 PM)
I am a new Uber driver however after 250 trips I feel it is not worth the effort of providing this service considering the following:

1. low fare
2. 25% Uber fees
3. petrol
4. increase in car mileage (need frequent servicing)
4. car wear & tear
5  man hours
6. Internet data charges
7. call charges 
8. Toll for pick-up or return trips
9. Riders canceling trips when almost reach their destination.
10.Harassment from interested parties

Anyway this is my opinion. Hope to hear from others who may have similar ideas or experiences.
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1 & 2 - yes, agreed. Lucky I am still under old rate, 20%.
3 - recover from ride rclxm9.gif But, monthly fluctuation on petrol price sweat.gif
4. - yes, accelerate maintenance frequency, used to every 4 months once, now every 2 months (and I am driving part time only, weekend)
5. - what job don't need man hours one. Of course the man hour for uber is not that great anyway.....similar to maybe junior exec pay only. Pro is the flexibility, depends how rajin u r, although you max out, also maybe senior exec level pay (have not deduct cost yet)
6. - even you don't drive, you still use it anyway. Uber Partner app and waze very low usage on data only, negligible
7. - I hardly call also. Anyway, negligible for me, mine is post paid, unlimited call and sms
8. - If you unlucky, station in those area every where got toll, can't help it. Else, you can just ignore. Lucky mine, not much these situation
9. - Yes, happened, but, not always. But, I will definitely raised a complain.
10. - Touch wood, never kena. Got to street smart lah

Conclusion - based on my 5 months driving uber, combination of part time and full time, good for flexibility, no pressure, no stress. Con is that earning not that great (as least not as what Uber want us to believe or many people say) compare to the effort put in (time). After driving for long hours (>4 hours, sometimes feel stiff, imagine sitting 4 hours with limited movement, unlike in office environment. Request is frequent, max only 5 min for toilet break). It just barely able to break-even, cover petrol, car maintenance, mobile charges, which all inclusive of personal usage, but this is at current petrol RM1.70/l. To cover for car installment, definitely NO. Full time employment NO, unless I am currently earning less than RM2k.


SUS2feidei
post May 27 2016, 09:57 AM

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QUOTE(okavango @ May 27 2016, 09:04 AM)
1 & 2. Of course I am aware of the incentives but it comes with T & C. Uber doesn't simply give away the perks. You need to hit certain no of trips, be at the right location and time.  This is  not practical for office based part-timers. Try on 25% Uber fee you will feel the pinch.

3 & 4. Axia or Myvi doesn't provide the comfort needed by riders if more than 2 people and room for baggage is a problem for airport riders.

5. As for manhours, you need long manhours like 14 hrs if you were to earn Rm250 a day as quoted by the originator of this thread. No consideration of health and good rest here obviously.

6 &7. You still need to pay DIGI so that is a cost too.

10. Don't understand what you are implying.

Bear in mind comes 2017, SPAD's rationalisation exercise where all ride sharing companies to comply with commercial license, Puspakom inspection and GST of 6 % requirements would further aggravate the situation.

Just to share, expat riders whom I engage during my trips often pass remarks that Uber is exploiting Malayisan drivers by paying peanuts. I told them that the choice is up to the individuals but yet again they say that drivers should not stoop so low for anything. Well, I think at end of the day you decide your destiny.
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Well, are you sure just Uber only? I would say almost everything, so long as you work for others aka employee. Ok, maybe 90%. But, what choice do you have? When you got mouth to feed, stomach to be filled, commitment to be meet, it mere survival.....like it or not. Those expat, in return for them to live in "lesser advanced" countries, they can live like king here, with their huge income (due to currency rate advantage), accommodation fully paid, transportation covered, virtually almost everything is covered by company, their salary just for their expenses, of course they can said that lah.....some even more luckier, they have separate income back home, for their retirement, so called to matched back their "home" salary package.

Anyway, ultimately, the choice is yours......whether it is worthwhile continue driving or not, it individual choice. But, claim that driving Uber can earn a comfortable earning, that's bullshit. What I like about uber it just flexibility, and I'm tired with corporate rat race. I rather have lower income than higher stress in corporate world, even though my income had drop considerably, so long as I am able to maintain my lifestyle that I want.
SUS2feidei
post May 27 2016, 10:28 AM

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QUOTE(ajax91 @ May 27 2016, 10:16 AM)
uber charge me RM4 on my credit card when i register my credit card
is it normal?
what is that RM4 for? and Uber will refund me?
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Raised a complain. Technically they should not. But, i dunnolol

QUOTE(XxJiaQianxX @ May 27 2016, 10:25 AM)
no. what i mean is the option to select certain area to receive request. they say only android app have this option. i not sure have or not.
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ios confirm don't have cry.gif
SUS2feidei
post May 27 2016, 10:40 AM

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QUOTE(ajax91 @ May 27 2016, 10:33 AM)
i just checked my bank account transaction history, the RM4 wasn't deduct from my account
i googled and found out Uber charges USD 1 to verify rider's credit card valid or not
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lol.....so long no money out, ok lor... biggrin.gif

raised complain if your money get deducted without your authorization
SUS2feidei
post May 27 2016, 02:53 PM

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QUOTE(okavango @ May 27 2016, 01:36 PM)
Well, you need to consider the pros and cons before you decide on full time

Pros
1. Flexible hours
2. You are the Boss of your own.
3. No paperwork or reporting
4. No income tax for now You still need to submit your own income tax, just like your employment income, but, can claim for other deduction. Refer below
5. Opportunity for networking

Cons
1.Low base rates compare to taxi
2 Uber commission fee too high 25%
3 Pay own internet/ phone charges Can claim as deduction in income tax. But, need how to split between private and uber, i dunnolol
4.No fixed income
5.No EPF/SOCSO
6 No insurance/hospitalisation or medical benefits
7.Long working hours to meet a set target
8.Car wear and tear & fast depreciation  Car maintenance can claim deduction in income tax. Refer above
9.Account deactivation if drop below average rating Very hardly you will drop till that level, unless u really a jerk, @sshole
10.Harassment from taxi drivers and others
11. Officially not legal     
In future may subject to 6%GST, possess commercial license puspakom inspection,etc
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+100, with minor correction

Don't forget, uber rate is fixed, but petrol is fluctuate monthly. Any increase in petrol cost without increase in uber fare, you will gg

This post has been edited by 2feidei: May 27 2016, 02:54 PM
SUS2feidei
post May 30 2016, 10:43 AM

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QUOTE(iwubpreve @ May 30 2016, 10:39 AM)
hey guys, wanna ask something as a user. let's say i wanna go to airport, 2 persons. however scare the uberx is axia/myvi that cannot load luggage, how ar?

by the way is it uberx fare is standard RM75 to klia/klia2? toll borne by uber?

let's say when coming back from klia to wangsa maju, can i stop by jalan genting klang drop a friend, then continue to wangsa drop the last 1? since charges is RM75 fixed sweat.gif
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If you worry luggage cannot load, request uber black or uber XL.

Toll is borned by rider

No, the fixed rate from klia is to 1 destination only. Any additional drop off location, consider 2nd trip. Unless you had agreed personally with the driver first.
SUS2feidei
post May 30 2016, 04:21 PM

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QUOTE(iwubpreve @ May 30 2016, 10:47 AM)
if uber xL then no different or perhaps more expensive than taxi liao sweat.gif RM110++

said destination put wangsa maju, will passby a jalan genting klang ma. for driver he earn more coz he paid by distance and time. for rider the charges remain no change. win win situation?
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Well, I can't speak on behalf of all drivers, but, for me, it really give and takes, it depends how far I need to detour from the existing route, which I usually choose the shortest for the fixed rate ride, unless the shortest route is jammed and make it not economical for me to use, then, I will use fastest route. For your clarification, for fixed rate ride, we are paid by fixed rate also, not by distance nor time, thus, any detour will definitely affect our income. As someone mentioned, please do not take advantage of drivers, as what you expect we drivers do not take advantage of you (just like taxi)

QUOTE(jacky91 @ May 30 2016, 03:04 PM)
Why don't you bring this up to Uber's official office? I mean, we are just normal drivers here...the answers we gave could be very different from the official party. Better you contact them and get an accurate answer...  thumbsup.gif
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Yeah, very true. Really different person will have different answer. In fact, mine was I send an email/ online help on this issue, and was told it affect. Anyway, I did not really go monitor it if really affect or not, too many trip to remember. I think even uber staff also not sure

QUOTE(donald88 @ May 30 2016, 03:26 PM)
Hi Uber Partners,

Is there an option in Uber Partner app for drivers to only pickup passenger who pays with credit card?
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Unfortunately, there is none. Asked already mad.gif I would love to just pick up customer with credit card payment only, save the hassle, faster drop off too, especially critical in those "dangerous area" like bukit bintang, mid valley and klcc. Worst still some inconsiderate passenger insist send up to door, right in front of taxi stands and sitting behind. Usually foreigner (if you drive long enough, you will know who they come from whistling.gif . Dreaded accepting their ride request).
SUS2feidei
post May 30 2016, 04:23 PM

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QUOTE(jackal_x2005 @ May 30 2016, 04:09 PM)
from my experience no bro.

if we get to be choosy, we are no different than taxi drivers  biggrin.gif
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Payment by cash only happen in Malaysia (this what I heard), not in other countries. Due to uber want to fight with Grab for share of market/ share of wallet. In fact, I would say quite a lot of uber drivers decide to drop off driving altogether due to this. Personally, I found it very hassle. If passenger want pay cash, go use grab.
SUS2feidei
post May 30 2016, 06:56 PM

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QUOTE(ieian81 @ May 30 2016, 06:24 PM)
It doesn't affect acceptance rate, i already asked.
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Have you checked? Coz I got totally opposite answer when I asked. rclxub.gif And, too hassle and too lazy to check, tracking all my trip (as sometimes I forgot to offline before next trip come int biggrin.gif )
SUS2feidei
post May 30 2016, 07:20 PM

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QUOTE(NightFelix @ May 30 2016, 07:18 PM)
Yeah, but at least now we know the request is CASH or CC from the moment we pick up.
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mean accepted only know, not before bangwall.gif no option not to accept cash, unless cancel ride doh.gif cancel too often, get suspended. Ask customer cancel, customer rage, say uber behave like taxi sweat.gif
SUS2feidei
post May 30 2016, 09:46 PM

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QUOTE(ieian81 @ May 30 2016, 09:08 PM)
Make the best out of the situation lo, use the cash collected to go pump petrol and reload your TnG.

Click the 'Collect Cash' button a little earlier before you arrive and let the rider have enough time to prepare the cash. Tell them that you are ending the trip earlier so they have enough time to prepare cash no need to rush later, and usually they will ask you to keep the change.
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Problem with me, when saw cash, then, feel itch oledi, feel very rich, go spend, instead pump petrol or relod TnG. Pump petrol use card, got discount mar....skali credit card statement come, bangwall.gif

Yeah, this is what I usually do, I click little bit earlier, another advantage of cash, some customer tend to more generous, usually less than RM10, say keep the change, tips lah 3-4 bucks.. biggrin.gif may God bless all these kind soul innocent.gif
SUS2feidei
post May 30 2016, 11:21 PM

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QUOTE(musteng @ May 30 2016, 09:50 PM)
I have tested not to accept the trip 2 while still on the trip 1. I did not accept 4 of the requests and i still entitle for the incentive.
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What is your acceptance rate? Incentive is based on acceptance rate (i.e. cannot remember, I think 90% acceptance rate,. so, if you make total of 80 trip for that week, your acceptance rate still 95%, so, you would still entitle for the incentive, but, if you only do say 20 trip, then, I don't think you entitle for incentive), not number of request you did not accept while you on trip.

Anyway, I might be wrong......I dunnolol
SUS2feidei
post May 30 2016, 11:22 PM

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QUOTE(NoGuGuJiaO @ May 30 2016, 10:05 PM)
Hello Uberian, is the payment release based on this date?  icon_question.gif
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No, usually payment release on Wednesday
SUS2feidei
post May 31 2016, 09:04 AM

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QUOTE(1to3for @ May 31 2016, 02:49 AM)
no lah many other cities/countries using cash.
bali, multiple cities in india, singapore, and many more.

but seriously, the best for uber to do is to stick to cashless payment. it beats their original vision.
*
Depends lor, whether u r partners or riders.....some riders just prefer pay cash, very traditional mindset, don't trust technology....but, I personally think card had more advantage than cash, first, it speed up the process of payment, just drop and go. Then, u can review back your trip if any dispute in fare, raise a complain, uber will credited back to you immediately to your card. U pay by cash, not only u slow down the process, wait for driver to give you change, then, if any dispute in fare, u need to raise complain, dunno when u get back refund, or how refund work.

Anyway, whatever they sukak lah whistling.gif
SUS2feidei
post May 31 2016, 09:53 AM

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QUOTE(NightFelix @ May 31 2016, 09:36 AM)
I still think that Cashless is the future and is the way to go and best way to educate good rider and prevent bad rider from abusing the system. Cash payment is like going backward.

Same concept like Online eCommerce purchase, cheaper and more rewards/freebies compare to conventional retail store buy stuff at RRP. Uber can stick with their Cash payment as now already implemented on couple cities/countries. But Cashless Rider deserve more reward like discount or freebies. That is why a lot of merchant offer some special stuff for certain bank Credit Cards.

Uber can offer some promotion like, Rider 10 times with Credit Cards, get yourself a Chattime 50% off discount voucher or something else. Or the 11th ride will be free worth of RM5.

Screw those Cash rider, they doesn't deserve those reward!
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Well, credit card and debit card had been in existence for long time, and people are still carrying wade of cash to buy big ticket items in shopping mall. Old habits die hard. Or, there still some bank customer insist to go bank counter to perform bank transaction, instead of using ATM, until certain bank place some staff over to manage them.

Then, there are some who blame the system, claim credit card resulted in high bankruptcy, but, in first place, it is their low financial literacy that resulted that.

And, lately, I notice more and more uber ride is being paid via cash....... bangwall.gif

BTW, you still driving uber?

This post has been edited by 2feidei: May 31 2016, 09:53 AM
SUS2feidei
post May 31 2016, 12:02 PM

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QUOTE(NightFelix @ May 31 2016, 09:59 AM)
Yes. But wait until they cut off the base fare RM1.00 off from my cities then I quit Uber whistling.gif
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U base in KL? Do you realised or agree if I said nowadays lots of ppl quit driving uber already? nod.gif
SUS2feidei
post May 31 2016, 12:29 PM

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QUOTE(NightFelix @ May 31 2016, 12:13 PM)
nope. Ayam base in Ipoh, not KL. Yeah, I do agree with you. But still a lot of new blood joining Uber.
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How's the demand in Ipoh? If you don't mind, can share your routine, like how long you online per day, average fare per day, average fare per trip.

Let's start with mine. I usually online on Friday night (after dinner till 1-2am, depending how sleepy I am, as I work full time mar), and weekend (after lunch till 1-2am on Saturday, depending how tired I am), and Sunday, really depends how much I earn last 2 days and what time I offline on Saturday. So pretty flexible for me IMHO, not really chasing incentive whatsoever, just drive for fun, plus some extra money.

From that routine, I would say I will get about rm250-300, yeah, pretty low, but, as I not really into money chasing, pretty tired though sitting in car long hour, although it relatively stress free (only stressed is when want to pee, and no petrol station around or passenger in car, demand is non stop biggrin.gif ).

Usually, the most difficult part will be the first trip (where I usually start from my home), as my area is not in core service area, so, demand really erratic, happen online less than 5 min, request in, while last week, got to wait 1 hour before first request in, and the pickup distance is even longer than the ride distance. Anyway, I just take it as pinch of salt, give and take lor, u win some, u lost some lor. If happen this case, just hope next request pickup will be nearer while the ride distance longer.

Then, almost miraculously, subsequent request will be more frequent (i.e. my routine is once complete my trip, either set my gps to back home or nearest CSA, whichever nearer) as prior reached, request will come in, and until I decided to stop.


SUS2feidei
post May 31 2016, 12:56 PM

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QUOTE(jacky91 @ May 31 2016, 12:38 PM)
250-300 is quite good leh..for 1 weekend...i usually can get 200 - 250 only...but not that long hour like u...until 1/2am
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biggrin.gif As mentioned earlier lor, uber is just like any work, u got to put in effort to earn a living lor.....if anyone buy into uber partner recruitment marketing strategy, hope earning easy money with minimal work, they will come out sorely disappointed lor. The only advantage of uber i can see is the flexibility and relatively stress free (with exception of harassment by taxi drivers), in return of trade-off in low income, i.e. comparable lah if you work in McD or KFC laugh.gif

Want to earn a lot with minimal effort driving Uber, I wish I know that strategy also, doubt those driver who are there willing to tell me.

This post has been edited by 2feidei: May 31 2016, 12:58 PM
SUS2feidei
post May 31 2016, 03:19 PM

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QUOTE(okavango @ May 31 2016, 02:47 PM)
Work during the surge hours and try to meet incentive criteria to earn more but then again may not be possible for part-time partners.
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Tried the surge hour (not intended, just coincidence at KL Centre which incidentally surge), personally, I do not think worth the time, as usually the area will be jammed up, u end up more time stuck in traffic trying to reach your rider, and risk rider cancelled it due to wait too long.

About incentives, well, I would say it mere marketing gimmick, due to the criteria they set, as chances are the fare will be higher than the minimum guaranteed fare per hour if you clock in certain hours, i.e. the demand is always there. Example, u min trip per hour is 1, you need to station at CSA, etc, etc.....chances are you almost certain will be get more fare than what they guarantee, even if you don't, they top it up, but, end up, you still need to work for it.

In conclusion, there is no easy way earning a lot in uber, i.e. beat the system.
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post May 31 2016, 03:20 PM

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QUOTE(sanzaru @ May 31 2016, 01:01 PM)
anyone pick up guess from Genting to Klia before? How much is the fare? i've check GC apps the fare is only RM110 for 100+ KM & abt 1.5 hrs ride. Is there GC calculation error?
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GC or Uber?

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