The CS also told me the same thing altho I told him my supp card has got a different statement.
Kenot add card or view supp card transactions.
call CS , he said go to branch... branch say can supp card add

Now sien jor.... need take a rest from the frustration

really?? u mean view the supp transactions and statements under ur principal acc is it?
i cant even get it done after 3 trips to pb branch
they just insisted i cant link to my supp as it's already a separate acc
please update us k if it's successful

^ on this issue..when CS told me that they gonna end the separate quota for supp card, I said, then they should link supp cards to principal portal once that happen. So I suggest everyone to start sending this feedback to them too.

same same so much of frust
if not for the extra cb many ppl flip table d heehee
if later they cancel the extra cb will u link back ur supp to principal?

Maybe do this after the stop the separate quota?

Am thinking how they will calculate the quota if the supp card statement dates are diff from that of principal card.
Maybe have to change all dates to synchronize?

sure link back..to minimize all the pain

interesting . kindly update us at 7pm sharp. haha

This post has been edited by pvateme: Dec 29 2015, 02:21 PM

i think i will cancel my supp card when that happened. no point holding the supp card anymore... oh may be can still hold for the complimentary premium lounge access.

Yup, from what I gathered it is their IT system limitation. My principal and supp dates are the same

Wow. So, I may have gotten the run around as well with different explanations? I did call CS few months back and was asked to go to branch. Only managed to do so today.

Haven't registered. Need to wait till 7pm for pin to be active. The pin is valid for 30 days. I'm thinking to register tomorrow instead during work hours. One thing to note is I haven't had any internet banking with pbb before.

Off topic, hlb connect is good. Able to register on my own after getting the atm pin. Can immediately see my existing FDs. Even the one I placed today. Not bad.

Not only HLB connects, most other portals are the same.

Ah, ok. Been using m2u most of the time.

many of us shared our horrible stories in the old thread
um u dun have any internet banking with pbb?? u mean all this while ur receiving hardcopy statement ah?

off topic: eh hlb can place pure fd kah? even without a saving account? then can straightaway activate online acc samo? my fd with pb maturing another few days time, very very tempted with the hlb 6 months 4.5% fd

Haha. Yes, hard copy statements. I only got this card few months only. Been too busy with work (which is good given the current economic situation in this country).

Hlb fd promo isn't pure fd. Need to open at least a savings account with $20. I did that today and it was quite fast. I prefer pure fd but this is good coz interests banked in monthly.

for the sup card, need to swipe 12 times too?
so total 24 times for both card?

Do you need to have pbb saving/current acc to create internet banking?

Not needed

yes


ohh.. u mean ur pbb online account is purely to view cc transactions only?

Yes, got no other stuffs wih PBB

Quick update. Tried to login but it says invalid password, etc. Bleh. Will make another visit to the pbb branch or call them.