How come 3 years? Third party battery? I plan to use for four years hehe

send my phone to switch penang for battery replacement

For those who are eager to get their hands on the AirPods through the Apple Online Store, you'll have to wait until January 2017 as shipping estimates have moved to 4 weeks

Apple Support app makes US App Store debut

After a month of availability in the Netherlands, Apple's standalone hardware and software support app landed in the U.S. App Store on Tuesday, complete with customer personalization via iCloud integration, live chat options, recent service history and more.



First sighted in the Netherlands in November, the new Apple Support app for iOS bears a U.S. release date of Dec. 14, but is available for download as of this writing.

As noted at the time of its international launch, Apple Support provides users technical documents, the ability to scheduled service appointments at nearby Apple retail stores, personal support via phone, chat or email, and case history information, among other assets. In many ways, the new app is an iOS port of Apple's support website.

Once the app is downloaded and a user is logged in, Apple Support provides a list of all devices associated with that person's Apple ID. Tapping on a device pulls up a product pane with options to view specific hardware details like an iPhone's serial number and IMEI, as well as general Support Documents covering a range of topics. The product details screen also informs users of current or lapsed AppleCare coverage status.

Much like Apple's online support portal, the standalone app guides users through a series of documents that assist in self-diagnosing and solving a variety of problems. For example, tapping on support options for an iPhone 7 Plus, then clicking on the topic "Battery, Power & Charging" brings up a list of potential or commonly occurring issues.

In some instances, like "Battery questions or troubleshooting," Apple features a Support Document and link to a web article, in this case information regarding how best to maximize battery life. To streamline the servicing process, the app automatically creates a support case when navigating to featured documents.

Options for contacting a support specialist, and estimated chat and phone wait times, can be found under topics that lack sufficient support documentation. Other queries might require a user to bring in their hardware for service, in which case a Genius Bar appointment scheduling tool is provided.

Actually is less than two years from now. He means that he can change battery anytime because the replacement program run for three years from first retail sale of the unit.

6s launched and first sale on 25 Sept 2015, means the program will run from 25 Sept 2015 - 24 Sept 2018.

TnC:
Apple Source

Cn ony chg once kan?

Mine changed in Switch Penang and my warranty was expired. Better go try and check with SC. Real lucky to have a brand new battery though my previous one, nothing weird in particular.

yes. and given 3 months warranty for the battery itself (out of warranty units). if your iphone still within warranty then it will follow iphone warranty.

as long as your phone is on the list, you are eligible. even it is out of warranty

I have question. If i happen to have one and the warranty is not activated brand new sealed unit how?

anything within 3years of purchase.

if new, apple will assume the phone is no problem. have to at least activate it and use it for awhile then bring to apple store to claim.

in apple store, the genius will check both serial number and diagnose before allowing you for replacement.

Thanks for the info. I think as long as this programme runs i will be in luck.

yes. u can use the phone first. if got any problem even after warranty, u can always claim one for the battery

anyone else feels the battery life is improved with iOS 10.2?

Mine still at 9.3. Really improved ah?😄

Been playing with my iPhone 6S+ and I agree. Apple may have done some minor improvements in the area of battery optimisation

time to upgrade!

feeling better than previous version.