QUOTE(ckweng @ Dec 3 2015, 05:53 PM)
I have verified with Mi Malaysia that my set (bought from Lazada) is original, but warranty is not under Mi Malaysia.
I've also contacted Lazada. Right now their understanding is that it is under local warranty but they will check further and get back to me by tomorrow. They said that if it's confirmed that the product is not as claimed (local warranty) on their website, i can return and obtain a full refund.
I will rely on Mi Customer Service's confirmation that it's NOT a local set, even though Lazada or its supplier (ECS Astar) says it is. My next cause of action will be to return and refund after receiving a call from them.
come lah join the gang. We fight for option 3. make them give us xiaomi msia warranty sets I've also contacted Lazada. Right now their understanding is that it is under local warranty but they will check further and get back to me by tomorrow. They said that if it's confirmed that the product is not as claimed (local warranty) on their website, i can return and obtain a full refund.
I will rely on Mi Customer Service's confirmation that it's NOT a local set, even though Lazada or its supplier (ECS Astar) says it is. My next cause of action will be to return and refund after receiving a call from them.
their next sale / availability is on 10/12 - we only have a few days to take action
In the meantime, we all shud do like joexoll & post disappointed review on their product sales page. saw someone oredi posted with his order number. That should make them sit up & take notice
This post has been edited by okuribito: Dec 3 2015, 06:05 PM
Dec 3 2015, 06:04 PM

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