Yeah.. same case here.. i need to do the whole process about 3 time until someone claim from lazada called me and said will personally handle my case but after that the person gone case again. And since that day i not able to communicate with lazada through email. Whenever i send, there dont have confirmation email

the best is to call them.
last time i wanna cancel order just call them no hassle with bullshit email.

kudos to the one who compiled all these. thx...

appreciate ur time and efforts......

I lagi hebat.

Phone rosak - Request return - Leave remark that I want REPLACEMENT, doesn't want REFUND.

They received the item back. Updated with email.

I outstation, no time check email, got another incoming email that if I want REPLACEMENT, I need to respond by 24 hours or automatically refund.

I missed out the timeframe, so automatically REFUND.

Then I email again said I already put remark that I want REPLACEMENT in the return form, why still buta?

Got replied "We are glad to inform you that we have received your refund request"

Then I reply again, REPLACEMENT not REFUND.

Got replied again "We are glad to inform you that we have received your refund request"

Then I get call on the same day telling me they can only refund now. I said why you no call me if I missed out the 24 hour timeframe, still dare say "Lazada supposedly will call but don't know why didn't call"



Anyway, refund was very quick, only few days, I bought again in the end.

THANKS! You know..maybe we should start up a section here in this thread listing our feedback to sellers on Lazada. For some reason,I cant seem to find any seller information whatsoever via the Lazada platform..not even a feedback page.

btw does anyone know which party bears the voucher discounts,Lazada or the direct seller? Some products can really be bought for hundreds below the market price I begin to wonder if they're selling at a loss

why cant i use REVONC25 on this wifi adapter? :/

any solution?

http://www.lazada.com.my/tp-link-tl-wn751n...90521.html?mp=1

I think it can

1st enter voucher = 100 - 30 = 70

then payment maybank CC 12% = 70 x 0.88 = 61.6

is i'm right

no you cant stack it

oh I see, so better wait Sunday with CIMB CC 15% (believe no threshold, right? ) rather than use voucher...

not really. i understand sometime is better to call them directly, but sometime its better to use email instead.
email have proof of complaint, with date of complaint raised. while if use call, i had experience talked with some stubborn from lazada customer service representative. nowaday customer service job is to "calm customer, bluff customer", instead of settling customer's issue. this is even one of the job requirement for customer servic nowaday, 2 applicants applying job for customer service representative, the one better in bluffing got hired , the one honest and wishing to help customer, bye bye.

for those who bought Lumia 430, please check ur email. Just received Rm198 code voucher....

Me too But only after complaining in FB.

their COD fucntion. will they call u first before they come ur house? or do i have to wait whole day too?

hey, just saw a seller sell fitbit surge for rm19 only. is it reliable? ori price is 520

http://www.lazada.com.my/fitbit-surge-fitn...ck-2585518.html

This?

Charger only la

zzz..thanks bro. nearly bought it. haha

LOL. My colleague ask me the same things is it genuine or not. Then I say, the watch for illustration purpose only, the tittle written Charger.

Was very tempted to buy a tablet with 40% discount, but was discouraged by comments abt Essogo product fulfillment ability. Ended up buying only rm416 worth of food coupons with 40% discount.

Last time bought ps4 project cars.
On market sold 190, lazada got rm50 voucher back then

Got it at rm140.

lol when I reply

"Did you read my email properly".

They reply with the standard, we apologize bla bla bla

I know they didn't bother to read.

Sigh Lazada .......