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Technical Xbox360 Keep on Freeze, After update the latest Dashoard

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TSchuah_ph
post Dec 1 2006, 11:58 PM, updated 19y ago

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My XBOX360 having freeze problems after i update the latest dashboard which is yesterday if i m not wrong!!

Now when i play GOW or Need for Speed Carbon, my console keep on freeze where a lot of line appear on the screen and just hang!!!

I even got 3ROR for 2 times but after i off and on few times then ok back!! But it keep on freeze and sometime i just on the xbox360 and it freeze at the Big LOGO there!!

It was like this after i update the dashboard!!!

What happen to my console? Any one can help to solve?

Thanks
Raven-X
post Dec 2 2006, 12:09 AM

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is your console modded?
Hamster X
post Dec 2 2006, 12:10 AM

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QUOTE(chuah_ph @ Dec 2 2006, 12:00 AM)
My 1 is 100% original not modded and just less than 1 month old!!
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Nope, don't think so.
TSchuah_ph
post Dec 2 2006, 12:19 AM

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sure lah!!!
Really original 1!! Even my game also original!!

100% CONFIRM!!!!
xxboxx
post Dec 2 2006, 03:43 AM

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QUOTE(chuah_ph @ Dec 2 2006, 12:19 AM)
sure lah!!!
Really original 1!! Even my game also original!!

100% CONFIRM!!!!
*

welcome to the "dash update kill my box" club. there might be 2 more member will join us soon, ah_chak and lyih. laugh.gif doh.gif

YammieR6
post Dec 2 2006, 03:52 AM

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I dont even own one but i read from another thread that it overheats? sorry for wasting this space lol

Hope you get it fixed/find out what's wrong
scpt
post Dec 2 2006, 04:24 AM

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QUOTE(xxboxx @ Dec 2 2006, 03:43 AM)
welcome to the "dash update kill my box" club. there might be 2 more member will join us soon, ah_chak and lyih. laugh.gif  doh.gif
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serious ar 2 more also kena?

dunno wth MS doing with their updates, always causing so much problems

my xbox got hang also but not ROD, it's the stupid dashboard hang problem. sometimes 1 day can kena damn alot of times
TSchuah_ph
post Dec 2 2006, 08:45 AM

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yalah wt the xxxx the ms dashboard update!! everytime create prob!! now everytme i play sure got 1 or 2 time freeze and hang.

when off n on back si pek scare got ROD coz kena before but luckily after unplug all cable then normal back!!

Any expert can help ah? Any way to reupdate the dashboard?

Thanks
Darkchaser
post Dec 2 2006, 08:52 AM

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QUOTE(chuah_ph @ Dec 1 2006, 11:58 PM)
My XBOX360 having freeze problems after i update the latest dashboard which is yesterday if i m not wrong!!

Now when i play GOW or Need for Speed Carbon, my console keep on freeze where a lot of line appear on the screen and just hang!!!

I even got 3ROR for 2 times but after i off and on few times then ok back!! But it keep on freeze and sometime i just on the xbox360 and it freeze at the Big LOGO there!!

It was like this after i update the dashboard!!!

What happen to my console? Any one can help to solve?

Thanks
*
Same thing happened to my 1st console.....it'll just freeze all of a sudden with lines on the screen and with a loud screeching sound as a bonus.....after a while, came the dreaded 3RODs......

But that wasn't due to any update at all, it just decided to do it. So maybe it could be just a coincidence that it happened after you updated. I'd suggest just go and repair it, as it's more to a hardware problem than a software one IMO.
TSchuah_ph
post Dec 2 2006, 09:04 AM

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So wt hv u done on ur 1st console?

Where can we repair in msia as the only technical support for ms is in singapore?

Thanks
ghostdevice
post Dec 2 2006, 09:55 AM

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katana this guy haf the same prob as u

UPDATE: (I posted this at xbox.com as well, but wanted to share with you guys here in case it might help)

Just wanted to update everyone on my situation. It may help some of you, or it may not. I spoke with a customer service rep and believe it or not she helped resolve the problem. What she had me do was:

1. disconnect everything from the console (all plugs, controllers, network) as well as disconnect the power brick from the outlet.

2. Plug the power brick directly into the wall outlet (she said that it shouldn't be plugged into a surge protector as the console draws too much power and has a built in surge protector).

3. Reconnect the network adapter, power cord, and anything else you disconnected in the first step.

4. Turn on your console and go to the dashboard.

5. Clear your HDD cache (there is a code that must be entered - call support or search the internet for how to do this).

6. After the cache has been cleared... Reboot and all should be golden.

This has worked for me so far, maybe it'll work for others. Hopefully the problem will not return, but signs are positive because prior to the call to customer support the console would freeze up or I'd get the 3 red lights within minutes of being turned on. But I was just playing it for about an hour and no prob. I'll keep my fingers crossed.

Hope it helps.

gamespot
Maniac
post Dec 2 2006, 10:29 AM

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how do we clear the hdd cache ehm...
cylon
post Dec 2 2006, 10:29 AM

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QUOTE(ghostdevice @ Dec 2 2006, 09:55 AM)
katana this guy haf the same prob as u

5. Clear your HDD cache (there is a code that must be entered - call support or search the internet for how to do this).

gamespot
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Via Joystiq:

user posted image

"HEXUS.gaming reports that a cache clear code has been discovered for the Xbox 360 hard drive via the dashboard's system blade. To perform the function, access 'memory' in the system blade, and then highlight the hard drive. Now press: Y, X, X, LB, RB, X, X. The following message should appear: "Do you want to perform maintenance on your Xbox 360 storage devices?"

If you initiate maintenance, the hard drive's cache will be cleared, including all software updates. "

This post has been edited by cylon: Dec 2 2006, 10:30 AM
xxboxx
post Dec 2 2006, 10:40 AM

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just now tried the clear cache maintenance. but still the getting "unplayable disc" msg. sad.gif
TSchuah_ph
post Dec 2 2006, 11:01 AM

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After clear the cache, my xbox360 fully 3ROD. Now not even can on d, every time also 3ROD. Sign.

Die Die Die and the failed code show 0102 which is unknown error.

HELPPPPPPPPP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1111
judge-the
post Dec 2 2006, 11:09 AM

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QUOTE(chuah_ph @ Dec 2 2006, 11:01 AM)
After clear the cache, my xbox360 fully 3ROD. Now not even can on d, every time also 3ROD. Sign.

Die Die Die and the failed code show 0102 which is unknown error.

HELPPPPPPPPP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1111
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you bought your 360 from which shop?
TSchuah_ph
post Dec 2 2006, 11:20 AM

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Its from penang (Megamall Pacific, butterworth), haiiiii die die!!!!

Sure the shop wouldnt wan to do it for me d!!

The last screen it hang show a lot of line at the memory dashboard then toiiii die!!!

:--------------(





judge-the
post Dec 2 2006, 11:24 AM

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QUOTE(chuah_ph @ Dec 2 2006, 11:20 AM)
Its from penang (Megamall Pacific, butterworth), haiiiii die die!!!!

Sure the shop wouldnt wan to do it for me d!!

The last screen it hang show a lot of line at the memory dashboard then toiiii die!!!

:--------------(
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send back to the shop and ask them send for warranty at msoft singapore. if not, courier on your own to singapore.
cylon
post Dec 2 2006, 11:51 AM

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Just asked Connie of Imbi Mario ( +603-21487717 ) whether the shop can assist customer who faced with the 3ROD and was told that she can recommend somebody who might be of any help.
bzbody
post Dec 2 2006, 12:28 PM

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QUOTE(xxboxx @ Dec 2 2006, 10:40 AM)
just now tried the clear cache maintenance. but still the getting "unplayable disc" msg. sad.gif
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Mine also having the same problems, but thank god after few re-tries it manage to boot up the games, but the DVD-rom drive sounds very un-healthy, wonder it was really the update tat causes the prob?
anyone could retify it? rclxub.gif

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