Tried both , didn't work . Downloaded the app for ipad , same result . Oh well , another day in Malaysia where things are usually not done right 

not using phone that much after all. but losing 5 mbps upload is one problem. especially for gaming. haih another stupid package from ti em

Finally I climb up roof top, and checked, it's rat bitten my cable. Wth!!

Some questions on the installation. The 15m free one is the yellow cable or the black cable ? Bcs in my friend's condo, they pull a black cable from the termination point inside the house to somewhere around the middle of the house to a small box then got the roll of yellow cable connected to it.
How about for streaming ? Any throttling ?

That is counted also ?

Umm wanted to ask what about the xiaomi router? The design seems very attractive   

It doesn't have gigabit port

When pinging to South Korea (Seoul), what ping do you guys have? Mine at VIP10 has been hovering at 400ms+ for months. Previously it was at 200ms+.

Is it UniFi's issue, bandwidth settings or the server problem?

Thanks for the response. Is there a way to mitigate this? Because if you try pinging to Gimhae, the results would return 100ms+.

1. Complaining to them won't help?
2. I do have two VPNs (free and paid) but I'll give them a try to see whether they would decrease.

tried switching to google dns, still cant display image on facebook, tried using other browsers as well, didnt work

Hi guys, upgraded to the new unifi 30 mbps package.

My laptop's able to detect the speed no problem, but my desktop with a USB network adapter can only get a miserable 5mb ( i tried with cables and it's back to 30 suprisingly + I'm using a TP link Archer T4U capable to up to AC1200 ) so it kinda baffles me why I am on such issues.

Any pointer to help with this?

May I know what is the name of the tool???

Used VPN, did the trick! Ping lowered to pre-400ms.

Although this is a temporary measure for now since I rather not rely on VPN for gaming. 

thanks!
hmm temporarily solved, i think the culprit is the adsblock..

ya  hyptv remote for huawei stb

they block? how bout kodi/xmbc?

Guys..for upgrading from vip5 to the new 30mbps.. Is there new equipment needed or just simply upgrade from system? Any good promo if upgrade?

Manage to sideload install iflix app in hypptv stb..
But the free 1 year not working in app,  in browser ok but loading/ buffering indefinitely..laggy

Iflix working fine on my phone app and browser and desktop.
Now watching iflix  q5ii browser,  app not compatible due to android vr 4.2.2

aik u said no but gave me the same equation,but in reverse 

ok,ok i understand the numbers beter now. so its confirmed that they are charging me non-promo price since my bills are showing 169+60 with extras coming from my first half-month

but if you check again my screencaps/their website they did mentioned jumbo pack is +30/MONTH.
plus, all the numbers you are mentioning to me is (149/169 for unifi30) is non existence on their website
this, to me is misleading and can lead to customer's confusions.

and also not to forget that i checked with their service agent TWICE  during application and during installation slot booking wether my acc falls under promo. both confirmed mine will be promo, yet when the bills come it tells a different story. and a complain to sc tells me 'harga dia mmg mcm tu encik' and fails to explain to me thoroughly.

But how does the staff in TMpoint know if I'm lying or not?

They have record I guess but I will suggest you to call CS before you go.
No la, I didn't collect it. The contractor finally delivered it few months ago.
Great! I will try it tonight after I go back to PJ.