QUOTE(nimrod2 @ Nov 26 2015, 01:15 AM)
i didnt get my cash back in my first month's statement.
so i thought it will be reflected in my second month's statement.
i got the second month yest, and still no cash back in the bill.
anyone care to enlighten me where it's shown/reflected?
or if i need to call customer service to get it checked?
thanks guys.
cashback tabulation is not based on statement cycle.so i thought it will be reflected in my second month's statement.
i got the second month yest, and still no cash back in the bill.
anyone care to enlighten me where it's shown/reflected?
or if i need to call customer service to get it checked?
thanks guys.
your 1st and 2nd month statement could've cover transactions in the month of October, so you would see the cashback in HLConnect on 28 November (i.e. would be shown in your next statement on 25 Dec).
Assuming statement cycle: 25th
1st statement: 26 Sep - 25 Oct <-- pray that you didnt spend on the month of Sep
2nd statement: 26 Oct - 25 Nov <-- October transactions ended in this statement. As u said, didnt see any cashback in this statement (on 28 Oct), means you didnt spend on Sep or didnt meet the requirements of min 10xRM50 transactions.
3rd statement: 26 Nov - 25 Dec <-- cashback on 28 Nov, for October transactions
This post has been edited by cybpsych: Nov 26 2015, 07:02 AM
Nov 26 2015, 06:57 AM

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